Now is the time to charge good money.
WTH? Screw folks when they are havin problems? Called price gouging and very unethical.
? If a plumber has to make emergency calls work overtime, Saturdays, and Sundays shouldn't that time be charged.
and it is normally stated on their website or when you call they will tell you if they are ethical.
we only did one house a yr. in colorado, winter time I owned a co. that did emergency repairs on short term rentals, I had all my contractors on the list to call 24/7 and the cos. that handled the rentals for owners paid a set fee per unit to stay on the list and if not on my list they were told up front there was a service call fee on top of hrly.
all my contractors got normal rate during the day and 25% increase for anything after hrs. (9pm to 5am got the increase). this was all in a contract the cos. signed when they signed up. we would come repair them any time of yr. and the fee was only during winter, only my plumber was on 24/7 for me all yr. but he had 2 sons that worked with him and they were some of the best.
the only money I got was the monthly fee to be on the list and any work I personally did, tile, cabinets, trim etc.
this kept all of us working and kept my contractors available when I needed them on a build.
summit county colorado, A basin, keystone, breckenridge, copper mt. were all in our driving area. we stayed pretty busy in winter.