I just ordered mine over the phone. I didn't do it on the app because Item 231 wasn't showing in the app. No problem over the phone, but of course they charged me an additional $5 service fee for doing it over the phone.
They charge $5 extra for online as well. Called it a “convenience fee”. Lol. I saved that much, or more, in gas and time so the $5 is good with me. It was pretty convenient too!
I thought it was really convenient as well. Since harvest info can’t be submitted in the app until cell coverage is attained, I hope they have a consistent process to confirm that people are pushing submit when in range and not just erasing the entry when they get home. Personally, I think it would be better if it would either auto submit when coverage is attained OR once you enter harvest info in the field, it can’t be changed or deleted regardless of cell coverage. I may be over thinking it but cheaters gonna cheat. I could see cheaters only hitting submit if they are getting pulled over.