Not sure what your taking about. I talk with lowrance rep before I bought mine yesterday, he didn't say anything about it. Lowrance did have a soft ware problem right after they were released but rep told me it has been fix. I bought the Hook 2 7 triple shot
The Hook / Hook2 lines are what I would call Lowrances entry level graphs. Complete different processor's and transducers (7pin vs. 9pin). Not saying they are garbage at all, in fact I have a Hook 7 on my bow and it works great but no where near as nice and the Elite Ti9 on my console.
My point I guess is offer a new line hype it up and exclude from the line up, I know low dollar but you push it then shut them out , I will never buy another one of their products.
I bought a hook2 9 and took it back Saturday to get a ti for the update. But while looking at bass pro shops I ended up buying a humminbird helix10 SI mega. Could not pass it up. The picture is really nice.