Just had a order where TW short shipped me an item. Sent them a mail, and they couldn't have done more to resolve it. Responded immediately and sent the missing item the next day. They have been great.
I agree with above about TW - one of the best in the business. I also like Land Big Fish - http://www.landbigfish.com/ - very similar to TW, offers discount weekends like TW, military discount (maybe 11%) - just another resource that maybe has different things on sale than TW.
Long time user of TW. Never an issue and they will ship to me anywhere I’m at! I can be working out of state and need tackle and it on its way! Awesome
I really like Tackle Warehouse. I have bought bunches from them, also. One time a package of lures did not show up on my front porch, even though notifications said it had been delivered. TW replaced the entire order. Kudos.
There are times that I've had part of a shipment back ordered, so make sure and read the fine print when you order.....but Tackle Warehouse is fantastic.