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Jan 23rd, 2013
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Tackle Warehouse #14287966 02/17/22 05:16 PM
Joined: Apr 2017
Posts: 636
I
Ibock Offline OP
Pro Angler
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Joined: Apr 2017
Posts: 636
Have y’all had any problems with them? I ordered a bunch of stuff and they sent it to the wrong address. Some of its missing and they said sorry that’s the address in our system. I know for a fact I put the correct address in. Then I tried to different time and after 20 min on the phone each time I just hung up.


Ibock

PB between 8-9 pounds.
Moritz Chevrolet - 9101 Camp Bowie W Blvd, Fort Worth, TX - Monte Coon (817) 696-2003
Re: Tackle Warehouse [Re: Ibock] #14287972 02/17/22 05:22 PM
Joined: Sep 2008
Posts: 1,778
F
fishnfireman Offline
Extreme Angler
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Joined: Sep 2008
Posts: 1,778
no.

Re: Tackle Warehouse [Re: Ibock] #14287979 02/17/22 05:24 PM
Joined: Apr 2007
Posts: 11,027
S
SoCal Tom Online Content
TFF Guru
Online Content
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Joined: Apr 2007
Posts: 11,027
No issues


[Linked Image] [Linked Image]

http://www.rayhubbardbassclub.com
President

Save the Date! 8th annual FFAC - Sunday October 29, 2023 - Lake Ray Hubbard!
Re: Tackle Warehouse [Re: Ibock] #14287984 02/17/22 05:28 PM
Joined: Jul 2008
Posts: 822
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BassColonel Offline
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Joined: Jul 2008
Posts: 822
I've never had a problem.


The Bass Colonel
Re: Tackle Warehouse [Re: Ibock] #14287991 02/17/22 05:34 PM
Joined: May 2002
Posts: 2,761
B
Barn Offline
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Joined: May 2002
Posts: 2,761
I order stuff from TW all the time. I haven't had any issued. I did have some back order items take longer than expected last time. However, I added a few more items to the back order which they shipped together. Saved me paying separate shipping and/or spending more that $50 for fee shipping. I've always had good customer service.


Re: Tackle Warehouse [Re: Ibock] #14287994 02/17/22 05:35 PM
Joined: Feb 2006
Posts: 916
K
kirbydog Offline
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Joined: Feb 2006
Posts: 916
Yes. There phone system has been a problem for me for awhile now. Long wait times, getting hung up on when I finally get thru because they say they
can't hear me. Latest problem-they sent me an email saying that I'm eligible for a gift certificate and when I send them an email back telling them
I would like the gift certificate my email never gets answered.

Been a long time customer of TW but all these problems has me wondering if its time to change.

Re: Tackle Warehouse [Re: kirbydog] #14287996 02/17/22 05:37 PM
Joined: Jun 2012
Posts: 17,603
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Douglas J Offline
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Joined: Jun 2012
Posts: 17,603
Originally Posted by kirbydog
Yes. There phone system has been a problem for me for awhile now. Long wait times, getting hung up on when I finally get thru because they say they
can't hear me. Latest problem-they sent me an email saying that I'm eligible for a gift certificate and when I send them an email back telling them
I would like the gift certificate my email never gets answered.

Been a long time customer of TW but all these problems has me wondering if its time to change.


Must be a new issue, though mostly us olds call people anymore


[Linked Image]
Re: Tackle Warehouse [Re: Ibock] #14288003 02/17/22 05:44 PM
Joined: Mar 2014
Posts: 188
E
EJ3 Offline
Outdoorsman
Offline
Outdoorsman
E
Joined: Mar 2014
Posts: 188
Last order I placed was missing a couple of items that showed to have shipped. I sent them an e-mail and they shipped the items right away.

Re: Tackle Warehouse [Re: Ibock] #14288057 02/17/22 06:38 PM
Joined: Apr 2017
Posts: 636
I
Ibock Offline OP
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Joined: Apr 2017
Posts: 636
Okay great. Hopefully this is a one off. I just found out someone kept they stuff for me so it did not get stolen which is great.


Ibock

PB between 8-9 pounds.
Re: Tackle Warehouse [Re: Ibock] #14288120 02/17/22 07:37 PM
Joined: Jun 2019
Posts: 340
WLBDallas Offline
Angler
Offline
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Joined: Jun 2019
Posts: 340
Never had 1 issue.

Re: Tackle Warehouse [Re: Ibock] #14288188 02/17/22 08:42 PM
Joined: Sep 2008
Posts: 128
B
BASSCATONE Offline
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Joined: Sep 2008
Posts: 128
Other than being broke and having to pay state of Texas sales tax I can't find one reason not to buy from them. Always been first class with no issue that wasn't easily solved.

Re: Tackle Warehouse [Re: BASSCATONE] #14288190 02/17/22 08:44 PM
Joined: Apr 2017
Posts: 9,725
tmd11111 Offline
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Originally Posted by BASSCATONE
Other than being broke and having to pay state of Texas sales tax I can't find one reason not to buy from them. Always been first class with no issue that wasn't easily solved.


So being hacked and hiding the fact from customers for almost 3 months is 1st class.

Re: Tackle Warehouse [Re: Ibock] #14288195 02/17/22 08:46 PM
Joined: Sep 2008
Posts: 128
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BASSCATONE Offline
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Joined: Sep 2008
Posts: 128
Celebrity I wasn't hacked!

Re: Tackle Warehouse [Re: BASSCATONE] #14288205 02/17/22 08:55 PM
Joined: Apr 2017
Posts: 9,725
tmd11111 Offline
TFF Celebrity
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Posts: 9,725
Originally Posted by BASSCATONE
Celebrity I wasn't hacked!


Didn't say you were but over 1.8mm customers credit data with CCW's and addresses was

Re: Tackle Warehouse [Re: Ibock] #14288275 02/17/22 10:14 PM
Joined: Oct 2021
Posts: 90
Y
Yankee_Bass Offline
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Joined: Oct 2021
Posts: 90
Never had an issue with TW, and I have ordered multiple times recently. They always respond to emails fast.

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