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Power Pole ? #14146078 09/30/21 01:32 PM
Joined: May 2003
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jbassman Offline OP
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Circuit board went out on one of my poles 17 model blade I have not reached out to Power Pole, but just wondering if this has happened to you how much would the replacement normally cost?

Moritz Chevrolet - 9101 Camp Bowie W Blvd, Fort Worth, TX - Monte Coon (817) 696-2003
Re: Power Pole ? [Re: jbassman] #14146091 09/30/21 01:45 PM
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avid_basser Offline
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Contact PP driectly...I've heard some really good customer experience events they do. You may be surprised at how they treat the situation.

Re: Power Pole ? [Re: avid_basser] #14146121 09/30/21 02:03 PM
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Outdoordude Offline
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Originally Posted by avid_basser
Contact PP driectly...I've heard some really good customer experience events they do. You may be surprised at how they treat the situation.


Agreed. My 'Poles are like 2012-13 models. Have replaced both circuit boards. Very easy repair, and like Avid said, you may be surprised at what PowerPole may do for you. They'll have the parts to you in days assuming they're in stock. My boards were replaced no charge but they did put a hold on my card for a couple hundred or so each time until they received the dead boards back in the mail.


Scott Jones
Re: Power Pole ? [Re: jbassman] #14146125 09/30/21 02:05 PM
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Fishinfellow Offline
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Call them up and give them the serial number and they will send you a new board.


Thats my money fish
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Kris Winhold
Re: Power Pole ? [Re: jbassman] #14146168 09/30/21 02:40 PM
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ZX4545 Offline
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Power-pole is the BEST! Just had them send me bushing replacement kits - no charge. Sent my pump in for new valves, came back cleaned immaculately w/ new valves, new wiring harness, new waterproof fuse, additional bottle of fluid - all no charge and even overnighted back to me the same day they received my delivery.

Re: Power Pole ? [Re: jbassman] #14146187 09/30/21 02:59 PM
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rkd Offline
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New to PP ownership so I'm learning.......how do you know when your circuit board goes out?

Re: Power Pole ? [Re: rkd] #14146193 09/30/21 03:05 PM
Joined: Oct 2013
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UTDmiller Offline
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Originally Posted by rkd
New to PP ownership so I'm learning.......how do you know when your circuit board goes out?


call up PP and let them know Poles are not working.. they will walk you through a troubleshooting process and determine what is wrong. Best customer service i think ive ever received


John Miller
Re: Power Pole ? [Re: jbassman] #14146249 09/30/21 03:48 PM
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ChanceHuiet Offline
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I had a board go out on a 2015 model 10' blade. Called power pole and had to pay something like $150 if I remember right for the new board. Had it at the house in 2 days. That's the only thing they have ever charged me for. Sent me fittings and hose kits a couple times.


Originally Posted by lakeforkfisherman
I can backlash toilet paper.
Re: Power Pole ? [Re: jbassman] #14146327 09/30/21 05:00 PM
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ReelSlow Offline
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They have sent me everything I’ve ever need included new new pump and complete rebuild kit on a blade that was on a used boat last bought


GOD is good!
Re: Power Pole ? [Re: jbassman] #14146582 09/30/21 10:10 PM
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Rayzor Offline
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Power Pole is one of the the few companies that feels like helping out customers after purchase with free parts is worth it down the road. Power Poles are a somewhat expensive purchase. Power Pole seems to understand that taking care of customers after purchase is well worth biting the bullet on some freebies. There are numerous companies I will never buy from again because they want to nickel and dime me after I've made a purchase.

I don't know what kind of customer service Minn-Kota has for their shallow water anchors, but Power Pole is great.


Be safe,
Rayzor
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2001 Triton Tx-21/225 Mercury EFI
Re: Power Pole ? [Re: Rayzor] #14146988 10/01/21 03:38 AM
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SteezMacQueen Offline
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Originally Posted by Rayzor
Power Pole is one of the the few companies that feels like helping out customers after purchase with free parts is worth it down the road. Power Poles are a somewhat expensive purchase. Power Pole seems to understand that taking care of customers after purchase is well worth biting the bullet on some freebies. There are numerous companies I will never buy from again because they want to nickel and dime me after I've made a purchase.

I don't know what kind of customer service Minn-Kota has for their shallow water anchors, but Power Pole is great.

This is my experience as well. Probably one of the best company service records of any company I have dealt with. I have had similar experiences with ultra high end audio equipment companies, but as far as the fishing industry goes…PowerPole is #1….by a wide margin.


Eat. Sleep. Fish.
Re: Power Pole ? [Re: rkd] #14147088 10/01/21 12:13 PM
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rj74955 Online Content
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Originally Posted by rkd
New to PP ownership so I'm learning.......how do you know when your circuit board goes out?

It won’t do anything no matter what you try lol. Usually the light on top of the pump will still be flashing, if you kill the power to it and then power it back up and it doesn’t make the “power pole tones”, it’s a bad board.

Re: Power Pole ? [Re: jbassman] #14147280 10/01/21 02:29 PM
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rkd Offline
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Thanks RJ. So far they've worked great for me but things will eventually break. Posted a similar question about what to do when the poles are deployed but won't come back up. I'm sure that will happen eventually too.

Re: Power Pole ? [Re: rkd] #14147314 10/01/21 02:47 PM
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tmd11111 Offline
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Originally Posted by rkd
Thanks RJ. So far they've worked great for me but things will eventually break. Posted a similar question about what to do when the poles are deployed but won't come back up. I'm sure that will happen eventually too.


Two options. Drive the boat into shallow water or tie a rope to it and pull it up. Either will force the pressure relief bypass valve to open. #rd option is cut the hose.

Re: Power Pole ? [Re: avid_basser] #14147388 10/01/21 04:04 PM
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HookaToad Offline
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Originally Posted by avid_basser
Contact PP driectly...I've heard some really good customer experience events they do. You may be surprised at how they treat the situation.

Best customer service in the industry bar none!


Good Fishing and God Bless

“I’d rather be a failure at something I enjoy than to be a success at something I hate”


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