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Most Online36,273 Jan 23rd, 2013
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Power Pole ?
#14146078
09/30/21 01:32 PM
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Joined: May 2003
Posts: 3,336
jbassman
OP
TFF Team Angler
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OP
TFF Team Angler
Joined: May 2003
Posts: 3,336 |
Circuit board went out on one of my poles 17 model blade I have not reached out to Power Pole, but just wondering if this has happened to you how much would the replacement normally cost?
lewisandwrightbassfishing.com Lucas Lures.com WOO Tungsten Enigma Pro Staff
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Re: Power Pole ?
[Re: jbassman]
#14146091
09/30/21 01:45 PM
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Joined: May 2019
Posts: 4,515
avid_basser
TFF Team Angler
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TFF Team Angler
Joined: May 2019
Posts: 4,515 |
Contact PP driectly...I've heard some really good customer experience events they do. You may be surprised at how they treat the situation.
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Re: Power Pole ?
[Re: avid_basser]
#14146121
09/30/21 02:03 PM
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Joined: Apr 2009
Posts: 2,737
Outdoordude
Extreme Angler
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Extreme Angler
Joined: Apr 2009
Posts: 2,737 |
Contact PP driectly...I've heard some really good customer experience events they do. You may be surprised at how they treat the situation. Agreed. My 'Poles are like 2012-13 models. Have replaced both circuit boards. Very easy repair, and like Avid said, you may be surprised at what PowerPole may do for you. They'll have the parts to you in days assuming they're in stock. My boards were replaced no charge but they did put a hold on my card for a couple hundred or so each time until they received the dead boards back in the mail.
Scott Jones
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Re: Power Pole ?
[Re: jbassman]
#14146125
09/30/21 02:05 PM
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Joined: Jan 2010
Posts: 5,019
Fishinfellow
TFF Celebrity
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TFF Celebrity
Joined: Jan 2010
Posts: 5,019 |
Call them up and give them the serial number and they will send you a new board.
Thats my money fish ![[Linked Image]](https://i.imgur.com/vXEgQG1t.jpg) Kris Winhold
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Re: Power Pole ?
[Re: jbassman]
#14146168
09/30/21 02:40 PM
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Joined: Oct 2016
Posts: 325
ZX4545
Angler
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Angler
Joined: Oct 2016
Posts: 325 |
Power-pole is the BEST! Just had them send me bushing replacement kits - no charge. Sent my pump in for new valves, came back cleaned immaculately w/ new valves, new wiring harness, new waterproof fuse, additional bottle of fluid - all no charge and even overnighted back to me the same day they received my delivery.
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Re: Power Pole ?
[Re: jbassman]
#14146187
09/30/21 02:59 PM
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Joined: Sep 2003
Posts: 1,261
rkd
Extreme Angler
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Extreme Angler
Joined: Sep 2003
Posts: 1,261 |
New to PP ownership so I'm learning.......how do you know when your circuit board goes out?
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Re: Power Pole ?
[Re: rkd]
#14146193
09/30/21 03:05 PM
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Joined: Oct 2013
Posts: 2,501
UTDmiller
Extreme Angler
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Extreme Angler
Joined: Oct 2013
Posts: 2,501 |
New to PP ownership so I'm learning.......how do you know when your circuit board goes out? call up PP and let them know Poles are not working.. they will walk you through a troubleshooting process and determine what is wrong. Best customer service i think ive ever received
John Miller
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Re: Power Pole ?
[Re: jbassman]
#14146249
09/30/21 03:48 PM
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Joined: Jan 2005
Posts: 6,713
ChanceHuiet
TFF Celebrity
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TFF Celebrity
Joined: Jan 2005
Posts: 6,713 |
I had a board go out on a 2015 model 10' blade. Called power pole and had to pay something like $150 if I remember right for the new board. Had it at the house in 2 days. That's the only thing they have ever charged me for. Sent me fittings and hose kits a couple times.
I can backlash toilet paper.
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Re: Power Pole ?
[Re: jbassman]
#14146327
09/30/21 05:00 PM
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Joined: May 2019
Posts: 2,355
ReelSlow
Extreme Angler
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Extreme Angler
Joined: May 2019
Posts: 2,355 |
They have sent me everything I’ve ever need included new new pump and complete rebuild kit on a blade that was on a used boat last bought
GOD is good!
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Re: Power Pole ?
[Re: jbassman]
#14146582
09/30/21 10:10 PM
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Joined: May 2008
Posts: 9,467
Rayzor
TFF Celebrity
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TFF Celebrity
Joined: May 2008
Posts: 9,467 |
Power Pole is one of the the few companies that feels like helping out customers after purchase with free parts is worth it down the road. Power Poles are a somewhat expensive purchase. Power Pole seems to understand that taking care of customers after purchase is well worth biting the bullet on some freebies. There are numerous companies I will never buy from again because they want to nickel and dime me after I've made a purchase.
I don't know what kind of customer service Minn-Kota has for their shallow water anchors, but Power Pole is great.
Be safe, Rayzor ![[Linked Image]](http://i418.photobucket.com/albums/pp267/JLedbetter/th_Boatpics036.jpg) 2001 Triton Tx-21/225 Mercury EFI
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Re: Power Pole ?
[Re: Rayzor]
#14146988
10/01/21 03:38 AM
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Joined: Nov 2014
Posts: 18,797
SteezMacQueen
TFF Guru
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TFF Guru
Joined: Nov 2014
Posts: 18,797 |
Power Pole is one of the the few companies that feels like helping out customers after purchase with free parts is worth it down the road. Power Poles are a somewhat expensive purchase. Power Pole seems to understand that taking care of customers after purchase is well worth biting the bullet on some freebies. There are numerous companies I will never buy from again because they want to nickel and dime me after I've made a purchase.
I don't know what kind of customer service Minn-Kota has for their shallow water anchors, but Power Pole is great. This is my experience as well. Probably one of the best company service records of any company I have dealt with. I have had similar experiences with ultra high end audio equipment companies, but as far as the fishing industry goes…PowerPole is #1….by a wide margin.
Eat. Sleep. Fish.
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Re: Power Pole ?
[Re: rkd]
#14147088
10/01/21 12:13 PM
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Joined: Oct 2009
Posts: 9,618
rj74955
TFF Celebrity
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TFF Celebrity
Joined: Oct 2009
Posts: 9,618 |
New to PP ownership so I'm learning.......how do you know when your circuit board goes out? It won’t do anything no matter what you try lol. Usually the light on top of the pump will still be flashing, if you kill the power to it and then power it back up and it doesn’t make the “power pole tones”, it’s a bad board.
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Re: Power Pole ?
[Re: jbassman]
#14147280
10/01/21 02:29 PM
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Joined: Sep 2003
Posts: 1,261
rkd
Extreme Angler
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Extreme Angler
Joined: Sep 2003
Posts: 1,261 |
Thanks RJ. So far they've worked great for me but things will eventually break. Posted a similar question about what to do when the poles are deployed but won't come back up. I'm sure that will happen eventually too.
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Re: Power Pole ?
[Re: rkd]
#14147314
10/01/21 02:47 PM
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Joined: Apr 2017
Posts: 9,733
tmd11111
TFF Celebrity
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TFF Celebrity
Joined: Apr 2017
Posts: 9,733 |
Thanks RJ. So far they've worked great for me but things will eventually break. Posted a similar question about what to do when the poles are deployed but won't come back up. I'm sure that will happen eventually too. Two options. Drive the boat into shallow water or tie a rope to it and pull it up. Either will force the pressure relief bypass valve to open. #rd option is cut the hose.
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Re: Power Pole ?
[Re: avid_basser]
#14147388
10/01/21 04:04 PM
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Joined: Mar 2004
Posts: 1,033
HookaToad
Extreme Angler
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Extreme Angler
Joined: Mar 2004
Posts: 1,033 |
Contact PP driectly...I've heard some really good customer experience events they do. You may be surprised at how they treat the situation. Best customer service in the industry bar none!
Good Fishing and God Bless
“I’d rather be a failure at something I enjoy than to be a success at something I hate”
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