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Forums59
Topics1,152,957
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Jan 23rd, 2013
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 Lowrance Service
#14129922
09/14/21 11:17 PM
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Joined: Jul 2009
Posts: 1,047
fmclee
OP
Extreme Angler
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OP
Extreme Angler
Joined: Jul 2009
Posts: 1,047 |
Is it me or is it terrible?
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Re: Lowrance Service
[Re: fmclee]
#14138135
09/22/21 10:01 PM
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Joined: Oct 2001
Posts: 14,843
Mo
TFF Guru
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TFF Guru
Joined: Oct 2001
Posts: 14,843 |
I have received good service from their field rep and customer service on technical questions. I have never had to send a unit back for service ,
that might be a different ball of wax.
MO
 MY BACKYARD , 20,000 ACRES , NO MOWING 
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Re: Lowrance Service
[Re: fmclee]
#14138261
09/23/21 12:30 AM
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Joined: Nov 2014
Posts: 18,832
SteezMacQueen
TFF Guru
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TFF Guru
Joined: Nov 2014
Posts: 18,832 |
I have only called them once…it didn’t go well. I was having trouble Bluetoothing the power poles to my Carbons. They pretty much said yes it is possible and they have no idea how to do it. 
Eat. Sleep. Fish.
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Re: Lowrance Service
[Re: fmclee]
#14140347
09/25/21 04:08 AM
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Joined: Aug 2021
Posts: 980
Mulejockey1
Pro Angler
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Pro Angler
Joined: Aug 2021
Posts: 980 |
I have never had a single issue with lowrance cs. To be honest, after using them my entire life, only needed them a couple times.
I prefer peace.But if trouble must come let it come in my time. So that my children may live in peace
Paine
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Re: Lowrance Service
[Re: SteezMacQueen]
#14144040
09/28/21 04:29 PM
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Joined: Nov 2003
Posts: 6,774
Holzer
TFF Celebrity
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TFF Celebrity
Joined: Nov 2003
Posts: 6,774 |
I have only called them once…it didn’t go well. I was having trouble Bluetoothing the power poles to my Carbons. They pretty much said yes it is possible and they have no idea how to do it. I can 2nd that their technical help is not that helpful. They can read off the script and if you're issue is not something that is on the script you have zero help.
Holzer My pic is gone 
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Re: Lowrance Service
[Re: fmclee]
#14145294
09/29/21 06:42 PM
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Joined: Dec 2006
Posts: 3,284
Dayne
TFF Team Angler
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TFF Team Angler
Joined: Dec 2006
Posts: 3,284 |
There service is not what I have a problem with. It is the fact that if you send a unit in you get a Mexico refirb that is not your original unit.
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Re: Lowrance Service
[Re: fmclee]
#14183459
11/06/21 10:52 PM
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Joined: Jan 2007
Posts: 2,447
UJC
Extreme Angler
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Extreme Angler
Joined: Jan 2007
Posts: 2,447 |
Reach out to the two Lowrance reps on this forum; Larry Hutchins and Rob Jasper to determine if they help with your issues. Personally, I have good luck with all the major vendors I have used over the years: Lowrance, HB, Garmin, and Motorguide.
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