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Dec 30th, 2023
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 Tackle Warehouse Return Policy?
#14100480
08/19/21 06:01 AM
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Joined: Apr 2008
Posts: 671
Jake Blood
OP
Pro Angler
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OP
Pro Angler
Joined: Apr 2008
Posts: 671 |
Anyone ever have a rod break and try to return it? I went to set the hook tonight and it snapped in half.. that is not normal and the rod is like a month old... Do I have a chance?
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Re: Tackle Warehouse Return Policy?
[Re: Jake Blood]
#14100498
08/19/21 10:22 AM
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Joined: Apr 2017
Posts: 12,147
tmd11111
TFF Guru
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TFF Guru
Joined: Apr 2017
Posts: 12,147 |
You'll have to go through the rod manufacturer to see if its covered.
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Re: Tackle Warehouse Return Policy?
[Re: Jake Blood]
#14101106
08/19/21 06:48 PM
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Joined: Dec 2020
Posts: 1,802
bockscar
Extreme Angler
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Extreme Angler
Joined: Dec 2020
Posts: 1,802 |
Now this might be a crazy question....but have you tried calling Tackle Warehouse to ask them?
Only had to call in 3 times....and ive never had anything near a bad experience with them when it came to customer service. Give them a holler and theyll point you in the right direction to get you taken care of.
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Re: Tackle Warehouse Return Policy?
[Re: bockscar]
#14101325
08/19/21 09:52 PM
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Joined: Jun 2012
Posts: 20,704
Douglas J
TFF Guru
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TFF Guru
Joined: Jun 2012
Posts: 20,704 |
Now this might be a crazy question....but have you tried calling Tackle Warehouse to ask them?
Only had to call in 3 times....and ive never had anything near a bad experience with them when it came to customer service. Give them a holler and theyll point you in the right direction to get you taken care of. Why all the source when you can get random opinions on a forum?
#MFGA
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Re: Tackle Warehouse Return Policy?
[Re: Jake Blood]
#14101445
08/19/21 11:39 PM
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Joined: Sep 2012
Posts: 1,501
jbcarroll3000
Extreme Angler
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Extreme Angler
Joined: Sep 2012
Posts: 1,501 |
A lot of times retailers will have a 30 or 60 day period where they will warranty broken items, so I would contact TW first. I think it was American Legacy Fishing that did this for me one time--same situation, broke a rod on the hook set first trip out with it, and they took care of it on their end (was really pleased with their customer service by the way). After that window of time, you'd usually have to take it up with the manufacturer.
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