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Hummingbird help #13992454 05/10/21 11:46 PM
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Coach T Offline OP
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I have a helix 9 on the bow of my skeeter. The transducer is built into my ultrex. Everything is less than a year old. All of a sudden I can only get sonar at the bow from my transducer that is at the back of the boat. I am not very good at the electronics. Any suggestions on what my problem might be? I fish so much that I am trying to avoid taking it in to sit in line. Thanks for any ideas.


Keith Taylor
Moritz Chevrolet - 9101 Camp Bowie W Blvd, Fort Worth, TX - Monte Coon (817) 696-2003
Re: Hummingbird help [Re: Coach T] #13992472 05/11/21 12:04 AM
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Pintail711 Online Content
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Check connections

Re: Hummingbird help [Re: Coach T] #13992503 05/11/21 12:24 AM
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Bill Durham Online Content
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You have to have an air gap between your transducer in the Ultrex and the Helix.. or the transducer has failed.

Re: Hummingbird help [Re: Coach T] #13992582 05/11/21 01:00 AM
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prosise Online Content
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First. hit menu memu and scroll over to the sonar. arrow up and you will be at the bottom of the sonar settings. Make sure it says built in HW (MSI or MDI) or something like that. then start going thru connectors..

Re: Hummingbird help [Re: Coach T] #13992595 05/11/21 01:05 AM
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Check the cable connection inside the head of the ultrex....

Re: Hummingbird help [Re: Coach T] #13992766 05/11/21 02:49 AM
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iFlip Offline
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You might simply be in standby mode which turns the sonar off. It's under one of the 1st menus that pops up.

Re: Hummingbird help [Re: Coach T] #13992790 05/11/21 03:06 AM
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Coach T Offline OP
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I appreciate the ideas. I will try to check them. Like I said, I am not real good at that kind of stuff. Don’t know what to look for in an air pocket. Do have to dismantle something to look at the connections inside the head? And I’ll check the other things.


Keith Taylor
Re: Hummingbird help [Re: Pintail711] #13992816 05/11/21 04:25 AM
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prosise is correct on checking the connected transducer.

I just replaced my Helix 9 on the bow with a Helix 12 Gen4 and the first time out sonar and di were working fine for about 5 min and then it went to map screen.
I couldn't change the view back to sonar or di. Checked to make sure sonar was still on, it was. Checked connected transducer and for some reason it had
switched to 360 transducer. I don't have a 360 on my boat so I don't know why it switched to that. It is supposed to auto detect the connected transducer. I changed it back to MDI+ transducer and it worked fine the rest of the day.

Re: Hummingbird help [Re: Coach T] #13992832 05/11/21 05:19 AM
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Originally Posted by Coach T
I appreciate the ideas. I will try to check them. Like I said, I am not real good at that kind of stuff. Don’t know what to look for in an air pocket. Do have to dismantle something to look at the connections inside the head? And I’ll check the other things.
if
If it's not a transducer selection issues....yes, you'll have to remove the screws to dismantle the head, inside the head is a cable connection that screws together....my buddy had the same issue with a fairly new ultrex

Re: Hummingbird help [Re: Coach T] #13993012 05/11/21 12:59 PM
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A few weekends ago my bow unit did something similar. All of the sudden it decided to pick the 360 transducer as its transducer. So I did not have SI, DI, or sonar. Took me forever to figure it out but finally selected the correct transducer and all is well now. No idea why it decided to switch transducers all the sudden. Go into your sonar setting and make sure you have the correct transducer selected before you start taking things apart.

Re: Hummingbird help [Re: Coach T] #13993780 05/11/21 09:38 PM
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Coach T Offline OP
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It was not on built in HW. I bet that’s it. Not sure how it got off of that but I will try it tomorrow. Thank you.


Keith Taylor
Re: Hummingbird help [Re: Coach T] #13995714 05/13/21 03:44 AM
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Coach T Offline OP
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Well. Even after switching to the built in hw sonar. It didn’t work. It only reads the back transducer.


Keith Taylor
Re: Hummingbird help [Re: Coach T] #13995731 05/13/21 04:21 AM
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David Burton Offline
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Reset the unit to Factory Settings and try again. If that doesn't work, you may have an issue with the hardware. Calling HumminBird Tech Support may be a great option for you!


David Burton
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Re: Hummingbird help [Re: Coach T] #14001558 05/18/21 03:29 AM
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Bump


Keith Taylor
Re: Hummingbird help [Re: Coach T] #14001602 05/18/21 04:40 AM
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David Burton Offline
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David Burton
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