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Jan 23rd, 2013
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Power Pole Customer Service Comes Through Again #13941534 03/30/21 01:05 PM
Joined: Feb 2011
Posts: 581
G
gut hooked Offline OP
Pro Angler
OP Offline
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G
Joined: Feb 2011
Posts: 581
I have two 10 ft blades I bought separately and used. I have never had a serious issue with them. When I have had a problem, power Pole Customer service has been the best. When I damaged a spike, they sent me two new ones, one for each unit, because the design had changed. When I blew a hose, they sent me hoses, ferrell's, and fluid, no charge. When I burned up a board, they sent me a new one.

I had a board fail in one unit late last year. I haven't dealt with customer service since 2018. Out of the blue yesterday I emailed the guy who helped me with my last issue in 2018 about the bad board.

Not twelve hours later, this morning, I get an email back that a new board is being shipped no problem. This is yet another experience in the best customer service I have had anywhere in any industry.

Moritz Chevrolet - 9101 Camp Bowie W Blvd, Fort Worth, TX - Monte Coon (817) 696-2003
Re: Power Pole Customer Service Comes Through Again [Re: gut hooked] #13941540 03/30/21 01:13 PM
Joined: Nov 2009
Posts: 718
Clark Reehm Offline
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Posts: 718
Hands down the best customer service in all of the fishing industry!

Re: Power Pole Customer Service Comes Through Again [Re: gut hooked] #13941632 03/30/21 02:23 PM
Joined: Jan 2012
Posts: 911
harvey walker Online Content
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Posts: 911
Deals like this is the way it should be. Knowing how great the service is will generate more sales.

Re: Power Pole Customer Service Comes Through Again [Re: Clark Reehm] #13941734 03/30/21 04:17 PM
Joined: Jan 2010
Posts: 5,067
Fishinfellow Online Content
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Joined: Jan 2010
Posts: 5,067
Originally Posted by Clark Reehm
Hands down the best customer service in all of the fishing industry!


Yep. They are second to NONE!


Thats my money fish
[Linked Image]
Kris Winhold
Re: Power Pole Customer Service Comes Through Again [Re: gut hooked] #13942190 03/30/21 11:21 PM
Joined: Apr 2016
Posts: 563
T
texasAUtiger Offline
Pro Angler
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Joined: Apr 2016
Posts: 563
This right here is why they get my business now and will continue to get my business in the future.


Ranger z21
Mercury 250 ProXS
Re: Power Pole Customer Service Comes Through Again [Re: gut hooked] #13942192 03/30/21 11:24 PM
Joined: Oct 2007
Posts: 3,820
5
5Redman8 Offline
TFF Team Angler
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5
Joined: Oct 2007
Posts: 3,820
I think Powerpoles will be my next big purchase

Re: Power Pole Customer Service Comes Through Again [Re: texasAUtiger] #13942230 03/31/21 12:00 AM
Joined: Feb 2011
Posts: 581
G
gut hooked Offline OP
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Joined: Feb 2011
Posts: 581
Shop around...you will find guys selling gif certificates at a discount from tournament season....and bc of the customer service, don't be afraid to buy iaed

Re: Power Pole Customer Service Comes Through Again [Re: Fishinfellow] #13942236 03/31/21 12:09 AM
Joined: May 2008
Posts: 9,553
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Rayzor Offline
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Joined: May 2008
Posts: 9,553
Originally Posted by Fishinfellow
Originally Posted by Clark Reehm
Hands down the best customer service in all of the fishing industry!


Yep. They are second to NONE!


Yes sir, they are great!


Be safe,
Rayzor
[Linked Image]
2001 Triton Tx-21/225 Mercury EFI
Re: Power Pole Customer Service Comes Through Again [Re: gut hooked] #13942368 03/31/21 01:57 AM
Joined: Jun 2009
Posts: 4,255
M
mudd Online Content
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Joined: Jun 2009
Posts: 4,255
My rep for PP is awesome. Ships me stuff faster then anyone when I run into issues


93 Ranger 482vs
95 Bullet 20cc


Re: Power Pole Customer Service Comes Through Again [Re: gut hooked] #13942949 03/31/21 06:03 PM
Joined: Nov 2010
Posts: 1,451
F
Fork Fanatic Offline
Extreme Angler
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Joined: Nov 2010
Posts: 1,451
I’ve used their customer service twice and they are awesome.

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