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Jan 23rd, 2013
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Anyone Have a Good Contact at Costa Del Mar? #13931505 03/22/21 03:04 AM
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5Redman8 Online Content OP
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I had a contact named Melinda Hays that was able to help me the last time my earpieces came unglued. But it looks like her email is no longer valid.

Anyone have a good contact?

It looks like Snowmageddon may have caused my earpieces from Fathoms and the nosepiece of my Zanes to fall apart this weekend.

My problem is I am fishing a tournament this weekend and I wonder if I next day air one or both pairs if it would be possible to get one or both back by this Friday?

Moritz Chevrolet - 9101 Camp Bowie W Blvd, Fort Worth, TX - Monte Coon (817) 696-2003
Re: Anyone Have a Good Contact at Costa Del Mar? [Re: 5Redman8] #13931793 03/22/21 01:34 PM
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Anyone?


AVOID.....Luna Canyon Outdoor Adventures Chacon NM Elk Hunting. Owner James Duran

https://www.huntnorthnm.com/

PM for details
Re: Anyone Have a Good Contact at Costa Del Mar? [Re: 5Redman8] #13931860 03/22/21 02:26 PM
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I’ve always had good success just using their normal channels. Everyone who has responded to my warranty issues has been great.


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Re: Anyone Have a Good Contact at Costa Del Mar? [Re: 5Redman8] #13931863 03/22/21 02:27 PM
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avid_basser Online Content
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I just use their repairs website and haven't seen any issues to change

Re: Anyone Have a Good Contact at Costa Del Mar? [Re: 5Redman8] #13931957 03/22/21 03:24 PM
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SkeeterGuy1 Offline
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to echo above, repairs website is easy to use and I've done it twice for two different pairs and haven't had to pay anything. They've sent brand new glasses back each time.

Re: Anyone Have a Good Contact at Costa Del Mar? [Re: 5Redman8] #13932032 03/22/21 04:17 PM
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Ken Starling Offline
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Melinda is no longer with Costa, she has been gone for around 3 years. It would be best to go through the channels like mentioned or call customer service. They sell the replacement parts as well now on the website for those that is not a warranty issue.


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Re: Anyone Have a Good Contact at Costa Del Mar? [Re: 5Redman8] #13932161 03/22/21 06:03 PM
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Thanks guys.

Last time I went through the “regular” channel......it was slow and horrible. That is why Melinda got involved.

Hopefully things are better now.


AVOID.....Luna Canyon Outdoor Adventures Chacon NM Elk Hunting. Owner James Duran

https://www.huntnorthnm.com/

PM for details
Re: Anyone Have a Good Contact at Costa Del Mar? [Re: 5Redman8] #13932180 03/22/21 06:15 PM
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I used the regular channels recently and the whole process from sending them off to getting a brand new pair took about 3 weeks. I was not expecting new glasses but that is what I got so no complaints!


See you on the lake and have a great day!
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