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Re: Read the fine print [Re: ReelBusy] #13900850 02/24/21 10:22 PM
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Originally Posted by ReelBusy
What too many don't understand is that not all variable rate plans were entered into as a contract. If your fixed rate plan expires and you don't catch it, the provider will default you to m-t-m variable rate. Kind of a predatory practice to not notify customers of contract expirations.

1. I seriously doubt anyone can find a confirmed instance of a provider not notifying customers of contract expiration. They email, they send mail, they call, and they give you an online account where you can see it whenever you want, 24 hours a day, 7 days a week. It's not secret information.

2. When you sign up, you know the expiration date. Everyone has a cell phone and can put a notification in their calendar of the date. If not, they can use a paper calendar. Failure to do so is the customer's fault, not the provider's.

Re: Read the fine print [Re: Canino] #13900870 02/24/21 10:38 PM
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Originally Posted by Canino
Originally Posted by ReelBusy
What too many don't understand is that not all variable rate plans were entered into as a contract. If your fixed rate plan expires and you don't catch it, the provider will default you to m-t-m variable rate. Kind of a predatory practice to not notify customers of contract expirations.

1. I seriously doubt anyone can find a confirmed instance of a provider not notifying customers of contract expiration. They email, they send mail, they call, and they give you an online account where you can see it whenever you want, 24 hours a day, 7 days a week. It's not secret information.

2. When you sign up, you know the expiration date. Everyone has a cell phone and can put a notification in their calendar of the date. If not, they can use a paper calendar. Failure to do so is the customer's fault, not the provider's.


<<< There you have it, confirmed instance of no notification. I entered the contract 4 years ago, again no notification of expiration. Went online after I noticed the bill going up and could not find any reference to my contract or the new plan, just a rate. Had to call in and it took the rep 5 minutes to lookup what plan I was on. Energy Ogre lets me know, but not the biz account provider.

*Just to be sure I searched through my email again. I did find the cancellation notice when my office neighbor moved and ordered termination on the wrong meter. They let me know they were going to hit me with an early termination notice. As far as notice of contract expiration, nothing.

Last edited by ReelBusy; 02/24/21 10:44 PM.
Re: Read the fine print [Re: stroker46] #13900888 02/24/21 10:51 PM
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https://www.puc.texas.gov/consumer/facts/faq/Electricity.aspx#:~:text=Retail%20electric%20providers%20are%20required,date%20provided%20in%20the%20notice.
Quote
Retail electric providers are required to notify residential customers at least 30 days before a contract expires. The residential customer can switch without incurring an early termination charge if the switch is no earlier than 14 days before the contract expiration date provided in the notice. If the customer takes no action in response to the notice, the REP will serve the customer on a month-to-month product.


Guess no notice will be my defense if they try sticking it to me.

Re: Read the fine print [Re: stroker46] #13901095 02/25/21 01:52 AM
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Capitolism at its worse. So sad you trust people and they will screw you when they can.

Re: Read the fine print [Re: Bass-N-Buck Master] #13901110 02/25/21 02:01 AM
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Originally Posted by Bass-N-Buck Master
Capitolism at its worse.



Care to explain this ?


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Re: Read the fine print [Re: Bass-N-Buck Master] #13901119 02/25/21 02:10 AM
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Originally Posted by Bass-N-Buck Master
Capitolism at its worse. So sad you trust people and they will screw you when they can.


It has nothing to do with capitalism. It has everything to do with people not paying attention, with people expecting to get bailed out, and people taking no personal responsibility. Like the OP said, read the fine print. Trust no one but yourself.


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Re: Read the fine print [Re: stroker46] #13901132 02/25/21 02:25 AM
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What he said doesn’t match the title of the article. Read what he actually said instead of just the title. Seems like another hit job to me.

Re: Read the fine print [Re: stroker46] #13901136 02/25/21 02:29 AM
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It's all a big tube of lipstick being applied to an even larger pig. I have heard absolutely no one admitting fault. Buck passing at its worst.

Re: Read the fine print [Re: stroker46] #13901146 02/25/21 02:38 AM
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I would bet that not more than 10% who signed the contract read the fine print. It is often purposely written so that it is difficult to read and sign.

Re: Read the fine print [Re: donothin] #13901180 02/25/21 02:55 AM
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Originally Posted by donothin
I would bet that not more than 10% who signed the contract read the fine print. It is often purposely written so that it is difficult to read and sign.


Then you need to hire someone that can interpret it for you.And if you’re not willing to do that well, that’s on you. It’s pretty simple in my book.


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Re: Read the fine print [Re: stroker46] #13901235 02/25/21 03:38 AM
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If something sounds too good to be true it usually is.


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Re: Read the fine print [Re: Bass-N-Buck Master] #13901291 02/25/21 05:04 AM
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Originally Posted by Bass-N-Buck Master
Capitolism at its worse. So sad you trust people and they will screw you when they can.

Do you have something against capitols? Would that be state or federal capitols?

How about capitalism? Maybe that one? They are two different words, though I believe capitolism isn't an actual word.

Re: Read the fine print [Re: donothin] #13901294 02/25/21 05:20 AM
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Originally Posted by fishslime
It's all a big tube of lipstick being applied to an even larger pig. I have heard absolutely no one admitting fault. Buck passing at its worst.

Originally Posted by donothin
I would bet that not more than 10% who signed the contract read the fine print. It is often purposely written so that it is difficult to read and sign.


When these two quote it something is wrong. Just saying.


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Re: Read the fine print [Re: Bob Davis] #13901369 02/25/21 11:44 AM
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Originally Posted by Bob Davis
If something sounds too good to be true it usually is.





Plus #1. thumb


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Re: Read the fine print [Re: stroker46] #13901385 02/25/21 12:15 PM
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My question is why wouldnt this be considered price gouging? You cant jack gas up to $10 a gallon when a hurricane comes thru

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