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Jan 23rd, 2013
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Southwest Wheel - Dallas #13894499 02/19/21 09:07 PM
Joined: Nov 2003
Posts: 5,852
H
Holzer Offline OP
TFF Celebrity
OP Offline
TFF Celebrity
H
Joined: Nov 2003
Posts: 5,852
I've purchased a lot from Southwest Wheel over the years. They've always been good to deal with and decent prices I thought.
But my last two attempts to work with them has been a disaster. Apparently the right people have moved on and the wrong people have moved in.

1st recent attempt of purchase, they sent me the wrong part or sent to the wrong address 4 times. The 5th attempt, the right part got to the right address and over a month from when the original purchase was made.

2nd recent attempt of purchase. They took my money. No part delivered. I had to follow up with them on where the part is.
The part is not in stock. Has not been in stock for some time. They do not know when the part will come in. But they still smile and take my money and do not tell me this.
I asked for a refund over 30 days ago and still no refund. I have had to disputed the charge with my bank.

Can't say I will be going back to these yahoo's. There's alot of places I can do bad business with. Don't need another one.


So I'm in need of a good trailer parts store. What's your go to place? I need a new one.


Holzer
My pic is gone frown
Re: Southwest Wheel - Dallas [Re: Holzer] #13899768 02/24/21 01:02 AM
Joined: Jul 2014
Posts: 544
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IslandJim Offline
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Joined: Jul 2014
Posts: 544
Redneck in Arlington/Mansfield?


I'm an Eighth Day Adventist. On the Eighth Day, God went fishing!
Re: Southwest Wheel - Dallas [Re: Holzer] #13900226 02/24/21 01:59 PM
Joined: Nov 2014
Posts: 12,116
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SteezMacQueen Online Happy
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Online Happy
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Joined: Nov 2014
Posts: 12,116
A wheel?


Eat. Sleep. Fish.
Re: Southwest Wheel - Dallas [Re: Holzer] #13900409 02/24/21 04:19 PM
Joined: Jan 2017
Posts: 969
Beak47 Offline
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Joined: Jan 2017
Posts: 969
I had good luck with Southwest a few years back but like you say people move on. E Trailer has been great to work with for brakes and couplers. Wheels I dont know......


Hardcore Texan
Re: Southwest Wheel - Dallas [Re: Holzer] #13900971 02/25/21 12:12 AM
Joined: Sep 2008
Posts: 95,509
hopalong Online Content
Pumpkin Head
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Pumpkin Head
Joined: Sep 2008
Posts: 95,509
www.etrailer.com

used them a lot and never a problem, excellent customer service if you have a question.


" Hop, set the hook"!

TexDawg 99,999

lake fork FISHERMANS COVE MARINA/reservations - 903 474 7479
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