When I first started ordering from them I made the mistake of ordering things that was not in stock.

They would hold the order until the OOS stuff was back in stock.

I don't place any orders with anything that is OOS now unless it is a separate order.

I would love to see them move to TX or somewhere more business friendly. But they have always done a great job
for me under what have to be demanding circumstances. Best overall selection, no sales tax and more than decent prices.

CO.

It’s a state

That state has a sales tax. I am asking where he shops that he isnt paying sales tax, tws charges sales tax.

They are a good company in a horrible place to do business. But in the end that is not my problem. I do my best in this day and age to stay stocked up on stuff, but every now and then something gets overlooked. Twice now I have paid for overnight shipping from them and it has taken well over a week to get the shipment. If they know they can't accomplish the expedited shipping then they should not offer it. I get how hard it is to do business in our current environment, but just don't offer things you can't deliver. As far as inventory, easy to use website they are second to none. I continue to look for a more local company but have not found a good alternative to TW yet.

Best way to get in touch with their customer service is email. You will usually have a response in 30 minutes or less.