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Jan 23rd, 2013
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Tackle Warehouse #13834524 01/06/21 07:15 PM
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T21x Online Content OP
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Anyone else having trouble getting Tackle Warehouse Customer Service to answer phone. Have been trying them all day yesterday and today with no luck.

Moritz Chevrolet - 9101 Camp Bowie W Blvd, Fort Worth, TX - Monte Coon (817) 696-2003
Re: Tackle Warehouse [Re: T21x] #13834530 01/06/21 07:20 PM
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They answered mine...had to cancel the Active Target order, since they keep moving the date. They got an earful, so they probably not answering the phone calls from Texas now. Ha


Eat. Sleep. Fish.
Re: Tackle Warehouse [Re: T21x] #13834531 01/06/21 07:25 PM
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Barn Offline
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They are normally pretty responsive to email if it's regarding an order. You might try that too.


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Re: Tackle Warehouse [Re: T21x] #13834535 01/06/21 07:28 PM
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jdr418 Offline
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From their Facebook page. Limited phone hours currently.

https://www.tacklewarehouse.com/cat...;utm_medium=social&utm_campaign=post

Re: Tackle Warehouse [Re: jdr418] #13834548 01/06/21 07:43 PM
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T21x Online Content OP
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Thank You. I will try an email to them.

Re: Tackle Warehouse [Re: T21x] #13834622 01/06/21 08:20 PM
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BASSCATONE Offline
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I think they run their business well with the exception of back orders. You have to stay on them and I have had to have them cancel some back orders in the past.

Re: Tackle Warehouse [Re: SteezMacQueen] #13834680 01/06/21 08:48 PM
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Originally Posted by SteezMacQueen
They answered mine...had to cancel the Active Target order, since they keep moving the date. They got an earful, so they probably not answering the phone calls from Texas now. Ha



Why cancel? Are you ordering a Garmin instead?

Re: Tackle Warehouse [Re: T21x] #13834709 01/06/21 08:59 PM
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Try Discount Tackle out of Florida. I blew off TW months ago


Aztec Anglers San Juan River Guide Service
www.aztecanglers.com
Re: Tackle Warehouse [Re: T21x] #13834728 01/06/21 09:06 PM
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BAllen91 Offline
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I'm waiting on an Active Target too, I wonder if Lowrance pushed it back? Their website said coming in January but they took that off.

Re: Tackle Warehouse [Re: BAllen91] #13834893 01/06/21 10:44 PM
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I think it may be Lowrance. Russell Marine Products pushed mine back.

Re: Tackle Warehouse [Re: grout-scout] #13834983 01/06/21 11:38 PM
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Originally Posted by grout-scout
Originally Posted by SteezMacQueen
They answered mine...had to cancel the Active Target order, since they keep moving the date. They got an earful, so they probably not answering the phone calls from Texas now. Ha



Why cancel? Are you ordering a Garmin instead?

No. Just decided not to wait on them. I’ll find one somewhere else. I have Dakota Ebare’s Live sonar stuff coming to hold me over till AT is available.


Eat. Sleep. Fish.
Re: Tackle Warehouse [Re: T21x] #13835105 01/07/21 01:04 AM
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I 've had a small order with them for about 3 says now. They haven't even sent it out yet. Usually, it would be half way here by now. TW is in California. They are under intense lock down. I'll wait.


Be safe,
Rayzor
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Re: Tackle Warehouse [Re: T21x] #13835250 01/07/21 02:25 AM
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The moral of the story. Eff California


Aztec Anglers San Juan River Guide Service
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Re: Tackle Warehouse [Re: T21x] #13835265 01/07/21 02:39 AM
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I have never had to use their Customer Service. cheers


2016 Ranger RT188 Charcoal Metallic Dual Console
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Re: Tackle Warehouse [Re: T21x] #13835451 01/07/21 05:49 AM
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Yeah I’ve tried calling twice and given up both times. Did get quick emails though.

I’ve got three orders out with with them now and shipping has been ridiculously slow.

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