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Jan 23rd, 2013
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MINN KOTA FACTORY OUTLET STORE WOES #13728984 10/12/20 10:58 PM
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badgrandad Online Content OP
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Well, I seem to have fallen victim to clever marketing. I ordered a Terrova 80 lbs thrust 60” shaft trolling motor and a Minn Kota 2 bank charger from the MK Factory outlet store August 31 this year. The website showed to have them in stock.

After placing my order and not receiving a confirmation email, I called their “state side” customer service number.

I’ll save you some of the details, but I came to realize the “ store “ has NO affiliation with Minn Kota, in fact the don’t appear to be “ authorized dealers either, and whatever “state side” is referring to, it is NOT the United States.

Even though the “ helpful “ representatives all have names like “Kevin” and “ Jeff” they are as American as curry.

They regretfully had to inform me that my motor was on back order but should ship in 10-15 days.

15 days later they regretfully had to inform me they didn’t know when they would come in but would email me within the week. A week later I called them “stateside” and was informed that I would be receiving my motor the first week of October.
Today I called back to see what was happening and was regretfully informed it would be some time in November.

I cancelled my order, called My Green Outdoors and placed my order which they did actually have in stock and would ship today.
Even though I ended up spending more, I got more, and I’ll do my due diligence review on any online company I order a significant item from.

Be forwarned!


Just because you can, doesn't mean you should!
Re: MINN KOTA FACTORY OUTLET STORE WOES [Re: badgrandad] #13729149 10/13/20 01:02 AM
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Thanks for the heads up. That whole story seems like the “outlet” store was a shady setup. Glad you got away with a hassle instead of money lost.


Eat. Sleep. Fish.
Re: MINN KOTA FACTORY OUTLET STORE WOES [Re: badgrandad] #13729370 10/13/20 10:11 AM
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Coolarrow Online Content
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Thanks for posting this. I’ve looked on that site a few times but never bought. Their prices are good but sounds like it’s not a good place to buy.

Re: MINN KOTA FACTORY OUTLET STORE WOES [Re: badgrandad] #13729471 10/13/20 12:40 PM
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ShuttleSlide Mounts Online Content
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Thanks for letting everyone know about your situation. I'm glad you were able to find another trolling motor quickly. As a US business, we spend more to make sure all of our parts come from US companies. You are correct when you say "I ended up spending more, I got more". thumb

Glad it all worked out.


~Sandy
ShuttleSlide - Retractable Trolling Motor Mounts with quick release
www.shuttleslide.com / 321-345-3315
www.facebook.com/shuttleslide
We solve annoying overhang issues - "Helping boaters protect their trolling motors"
Re: MINN KOTA FACTORY OUTLET STORE WOES [Re: badgrandad] #13729492 10/13/20 12:58 PM
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44 Diesel Online Content
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The same group also has a Lowrance, garmin, Humminbird and probably other factory outlet websites. Humminbird even has on their website that they have no affiliations with factory outlet



https://www.humminbird.com/support/faqs/FactoryOutlet

Last edited by 44 Diesel; 10/13/20 01:09 PM.
Re: MINN KOTA FACTORY OUTLET STORE WOES [Re: badgrandad] #13730174 10/13/20 11:46 PM
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z289sec Offline
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There are also groups out there that claim to be factory affiliated that take your money, and NEVER send the product. The ones that the prices are too good to be true. For some dumb reason they go through Paypal, which is easy enough to get your money back from, but they are definitely scammers. I guess they figure most people won't pursue a 100 dollar claim.

Re: MINN KOTA FACTORY OUTLET STORE WOES [Re: badgrandad] #13730644 10/14/20 01:17 PM
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badgrandad Online Content OP
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It wasn’t until I was having problems that I looked up reviews on them and saw stories of refund nightmares and sending wrong products. When inventory is easy to get and ship I guess even the bad companies can fly under radar but order something that is in short supply and throw in being an offshore company and gird up your loins for a beating!!


Just because you can, doesn't mean you should!
Re: MINN KOTA FACTORY OUTLET STORE WOES [Re: badgrandad] #13732744 10/16/20 10:08 AM
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Sounds like Basspro. It will say on their website that it's ready for pickup at the store and then once you've placed the order it will tell you to pick up in 8 - 10 days. Thats why I bought my Ultrex from Scheels.


"Be as straight as you can be and as crooked as you have to be, for what's right"

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Re: MINN KOTA FACTORY OUTLET STORE WOES [Re: badgrandad] #13736695 10/20/20 03:42 AM
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Got my Terravo today from Shut Up and Fish! Great price face to face transaction. Hope to get it put on this week!

Re: MINN KOTA FACTORY OUTLET STORE WOES [Re: badgrandad] #13739357 15 hours ago
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I ordered talon covers from that factory outlet, great price and the covers are nice. Received in reasonable time. But I was indeed wondering if it would be legit.


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