texasfishingforum.com logo
Main Menu
Advertisement
Affiliates
Advertisement
Newest Members
MGH15, Majoranger, Ol Thumper, FishingHouYW, OB-OG
114133 Registered Users
Top Posters(All Time)
TexDawg 98,662
hopalong 91,632
Pilothawk 80,535
John175☮ 77,923
Bigbob_FTW 69,102
JDavis7873 67,400
Derek 🐝 65,574
Mark Perry 61,399
Tritonman 59,010
facebook
Forum Statistics
Forums62
Topics1,135,878
Posts15,485,570
Members139,133
Most Online36,273
Jan 23rd, 2013
Print Thread
Page 1 of 2 1 2
G Loomis #13609079 06/26/20 05:11 PM
Joined: Mar 2010
Posts: 1,193
Stompy Offline OP
Extreme Angler
OP Offline
Extreme Angler
Joined: Mar 2010
Posts: 1,193
Warranty suxs. My wife's IMX rod broke on hookset of a 2# fish and they won't cover the warranty. The rod looked almost brand new because I take really good care of my equipment and I keep receipts. Will never buy another rod from them. They wanted to send a replacement for $125, but why would I spend $125 on top of the money I've already spent for a rod they won't warranty.

What makes me mad is I called them before I shipped it and they said as long as I have the receipt and the rods in decent shape they would replace free of charge.

Before folks jump on me, the rod was in great shape when I sent it in.

Last edited by Stompy; 06/26/20 05:42 PM.

www.jaranchhunting.com
Cabin Rentals on the ranch for Hubbard Creek Lake
Re: G Loomis [Re: Stompy] #13609095 06/26/20 05:26 PM
Joined: May 2013
Posts: 435
B
Burbarry Online Sleepy
Angler
Online Sleepy
Angler
B
Joined: May 2013
Posts: 435
That does suck. But, will they refund the $125 after they get the rod and inspect it? The issue is when you go to a lot of big box stores to buy rods, kids and some adults I've seen mis-handling rods shaking them around grabbing them in the middle bending them or kids smacking them on endcaps. Then you have the employees if you get a new person that doesn't know or care they will just toss the rods around as well. Not saying you did this last one but I've seen it done before. Owners of the rod take it and toss it in the back of the truck or pile it up with a lot of other gear and it bounces around the whole trip. Or bending the rod to fit it into a vehicle. I know my first st. Croix I broke I would just toss it in the back of the truck. Luckily I bought it from bass pro and got the insurance so I got a new one for like $25. the department manager at the time was the one that informed me about not doing that. I had used the rod but on hook set it snapped in half. He could tell just looking at the type of break it wasn't a manufacturing issue. If it broke in more of a jagged long type of crack it would have been considered a manufacturing issue. Now for any rod I buy I buy used from someone that has one or buy direct from the company shipped to my door.

Re: G Loomis [Re: Stompy] #13609111 06/26/20 05:42 PM
Joined: Mar 2010
Posts: 1,193
Stompy Offline OP
Extreme Angler
OP Offline
Extreme Angler
Joined: Mar 2010
Posts: 1,193
They have the rod, they told me it was abused and in rough shape...which is an outright LIE. Or they have my rod mixed up with someone else's. The rod was in almost new condition, as stated, it was my wife's senko rod.

Either way, they're not going to replace it.


www.jaranchhunting.com
Cabin Rentals on the ranch for Hubbard Creek Lake
Re: G Loomis [Re: Stompy] #13609141 06/26/20 06:06 PM
Joined: Apr 2017
Posts: 4,289
tmd11111 Online Content
TFF Team Angler
Online Content
TFF Team Angler
Joined: Apr 2017
Posts: 4,289
Rods break, it happens. Lots of other rod companies charge for replacements as well.

Re: G Loomis [Re: tmd11111] #13609169 06/26/20 06:33 PM
Joined: Mar 2010
Posts: 1,193
Stompy Offline OP
Extreme Angler
OP Offline
Extreme Angler
Joined: Mar 2010
Posts: 1,193
Originally Posted by tmd11111
Rods break, it happens. Lots of other rod companies charge for replacements as well.

I understand, but it has a free replacement warranty. One of the reasons they cost over $300. Are you not aware of their warranty?

All I'm saying is buyer beware. If you're buying a G Loomis because it has a good warranty you may want to rethink that.

Last edited by Stompy; 06/26/20 06:41 PM.

www.jaranchhunting.com
Cabin Rentals on the ranch for Hubbard Creek Lake
Re: G Loomis [Re: Stompy] #13609331 06/26/20 08:32 PM
Joined: Apr 2017
Posts: 4,289
tmd11111 Online Content
TFF Team Angler
Online Content
TFF Team Angler
Joined: Apr 2017
Posts: 4,289
Originally Posted by Stompy
Originally Posted by tmd11111
Rods break, it happens. Lots of other rod companies charge for replacements as well.

I understand, but it has a free replacement warranty. One of the reasons they cost over $300. Are you not aware of their warranty?

All I'm saying is buyer beware. If you're buying a G Loomis because it has a good warranty you may want to rethink that.


Its a free replacement warranty if they determine its a manufacturer defect. If not they have a replacement warranty and cost is determined by model. No secret, just like I said earlier other manufacturers do the same.

Re: G Loomis [Re: Stompy] #13609362 06/26/20 08:58 PM
Joined: Mar 2010
Posts: 1,193
Stompy Offline OP
Extreme Angler
OP Offline
Extreme Angler
Joined: Mar 2010
Posts: 1,193
This was manufacturer defect, but they won't honor the warranty.


www.jaranchhunting.com
Cabin Rentals on the ranch for Hubbard Creek Lake
Re: G Loomis [Re: Stompy] #13609511 06/26/20 11:30 PM
Joined: May 2013
Posts: 435
B
Burbarry Online Sleepy
Angler
Online Sleepy
Angler
B
Joined: May 2013
Posts: 435
Did you take any pictures of the rod and break? If you post them might be able to help point out what type of break it was. If not did the break look like one of these type of breaks?

[Linked Image]
[Linked Image]
[Linked Image]

Re: G Loomis [Re: Stompy] #13609556 06/27/20 12:08 AM
Joined: Mar 2010
Posts: 1,193
Stompy Offline OP
Extreme Angler
OP Offline
Extreme Angler
Joined: Mar 2010
Posts: 1,193
Didn't take any pictures due to the fact that I called them and they said they would replace if the rod was in decent shape. However, it did look very similar to the first picture in about the same spot, it may have been just below the second eye.

Last edited by Stompy; 06/27/20 12:14 AM.

www.jaranchhunting.com
Cabin Rentals on the ranch for Hubbard Creek Lake
Re: G Loomis [Re: Stompy] #13609571 06/27/20 12:21 AM
Joined: Nov 2014
Posts: 10,587
S
SteezMacQueen Offline
TFF Guru
Offline
TFF Guru
S
Joined: Nov 2014
Posts: 10,587
Originally Posted by Stompy
This was manufacturer defect, but they won't honor the warranty.


As stated above, it must have been fractured...somewhere, somehow, someway AND not necessarily by you. GLoomis is considered a premier brand rod and I’m positive they didn’t get to that status by screwing folks out of warranty repairs. I bet they feel firmly about their decision, and it sucks to be on your end. Instead of getting mad, I’d ask to speak to the next person up the ladder. Keep going, keep calm, and be cool. It might not get ya anywhere, if it could.

Re: G Loomis [Re: Stompy] #13609588 06/27/20 12:36 AM
Joined: Mar 2010
Posts: 1,193
Stompy Offline OP
Extreme Angler
OP Offline
Extreme Angler
Joined: Mar 2010
Posts: 1,193
I have many types and many brands of rods, I've broke 3 rods on hookset in the past 15 years, all 3 were GLoomis. The first two they replaced, this one they're not. I guess it's just the way it going to be on this one, have talked to them twice with no progress, guess I'm just out a rod. Oh well, won't ever own another.

Who knows, maybe the Covid has them hurting some and they've tightened up their policy, I don't know.

Last edited by Stompy; 06/27/20 12:41 AM.

www.jaranchhunting.com
Cabin Rentals on the ranch for Hubbard Creek Lake
Re: G Loomis [Re: tmd11111] #13610425 06/27/20 10:56 PM
Joined: Nov 2017
Posts: 149
M
MinMirny Offline
Outdoorsman
Offline
Outdoorsman
M
Joined: Nov 2017
Posts: 149
Originally Posted by tmd11111
Originally Posted by Stompy
Originally Posted by tmd11111
Rods break, it happens. Lots of other rod companies charge for replacements as well.

I understand, but it has a free replacement warranty. One of the reasons they cost over $300. Are you not aware of their warranty?

All I'm saying is buyer beware. If you're buying a G Loomis because it has a good warranty you may want to rethink that.


Its a free replacement warranty if they determine its a manufacturer defect. If not they have a replacement warranty and cost is determined by model. No secret, just like I said earlier other manufacturers do the same.

No. Other manufacturers do it some other way(s).
My 2(two) warranty cases:
1) Okuma T-40X 10'9" $125 drift float rod. Got broken in three parts when I just hooked a rock on a bottom. Called Okuma. They instructed me to go to some Okuma dealer close to me, I was need to pay $10.00 "fee", they called me in a week to come pick up new replacement rod. No post services involved.
2) Fenwick HMX 12' 2 pieces. $120, bought on Amazon. On a one trip one guide lost insert and it's tip got broken on a cast(!) 6" off the top. Came home angry, called seller (Fenwick Amazon store, it was hard to find piece in store, only Fenwick themselves had them in stock ) Sure pictures where requested (and sent immediately). "No need to send it, we are sending you replacement rod". Was puzzled, but to my surprise, in a couple days brand new rod came to my door! The reason I picked Amazon store was exactly the warranty case, and it happened to me! Soon after, bought 3 more same rods from them, gave 2 of them out as gifts smile
Both rods had 1 year warranty (expired now)


Light tackle carp fishing vet.
Carp total 2020/2019/2018: 86/160/363
Grass carp total 2020: 39
Cats total 2020/2019/2018: 7/7/18
Turtles 2020/2019/2018: 17/31/35
PB grassy 42lb (date: 8/23/2019)
PB common 27lb
PB mirror 27.5lb
PB ghost 14lb
Re: G Loomis [Re: Stompy] #13612845 06/30/20 01:20 AM
Joined: May 2011
Posts: 1,717
P
pil,b Offline
Extreme Angler
Offline
Extreme Angler
P
Joined: May 2011
Posts: 1,717
Go with Power Tackle,toughest rod on the market.

Re: G Loomis [Re: Stompy] #13614341 07/01/20 02:53 AM
Joined: Jan 2018
Posts: 2,031
J
Jeff From Iowa Online Content
Extreme Angler
Online Content
Extreme Angler
J
Joined: Jan 2018
Posts: 2,031
Ive had two warrantied it was painless.


Dont try and take someones shine away..... Doing so just shows YOUR weak character.
Re: G Loomis [Re: Stompy] #13642800 07/24/20 04:43 PM
Joined: Jun 2005
Posts: 321
I
ibfish_n Online Content
Angler
Online Content
Angler
I
Joined: Jun 2005
Posts: 321
I had the same issues last year- 854 glx- great rods, however my rod broke in the same area as the pictures. i had a monster cat fish on 20+ and it broke while fighting the fish.I took a picture while the tip was broke. Unfortunately, no luck with warranty. that being said, the remaining Gloomis (12) sold and switched to Kistlers. I wont buy any more from GLOOMIS....

Page 1 of 2 1 2
Previous Thread
Index
Next Thread

© 1998-2019 OUTDOOR SITES NETWORK all rights reserved USA and Worldwide
Powered by UBB.threads™ PHP Forum Software 7.7.3