My DC 683 C broke during my last tournament. I sent it off to Dobyns on 6/10 along with a check that included the replacement fee, upgrade fee (I asked for the DC 703 C), and return shipping. I received my new DC 703 C today. Included with my new rod was the check I sent. They replaced my broken rod with the upgraded rod I requested - no cost.

I was a fan of Dobyns rods already but now I'm going to have a hard time going anywhere else. Thought I would share my experience in the event anyone was curious about how Dobyns treats their customers. Thanks Dobyns!

Been using them for a while now and I have never had an issue.

I’ve been using one for about a month and gonna buy some more. Made in Sulphur Springs Tx.

Don't hear many examples of that kind of service, especially in these tough economic times.

They're excellent rods, but they are not made in Sulphur Springs...

FIFY

Yes, you did. Almost ALL of them are made in China. The "manufacturer" effort is generally down to picking which blank they want, what hardware & finish, etc.

Gary Dobyns is first rate for sure.

I only have 2 at the moment but I like them.

I’m about to pull the trigger on a new Dobyns rod. I have just about always used St. Croix but I want to try something different for my next rod. Literally none of the reviews or discussions out there I’ve seen regarding dobyns rods have been negative. Also St. Croix customer service doesn’t seem quite as good as it used to be. Any time I see a post like this, pushes me even closer to making the switch.

Sulfur Springs China.

Great customer service.... They have always went above and beyond for me

As I get old(er) customer service and how I am treated mean far more than when I was young! So, IMHO THAT'S how you treat customers!

J.R., I would personally highly suggest that if you can afford them, buy the Champion or Champion XP series. I had bad luck with the Fury series but they are inexpensive, relatively speaking. I've owned 3 or 4 of the Champions and found them to be sensitive and nearly indestructible.

I wad thinking of trying the Sierra Series. I’ll definitely shop around and if I can find a deal on the Champion Series that I can’t pass up, I’ll probably go with one, but at full msrp they are a bit out of my budget at the moment.

Have you had any experience with the Sierras? From the reviews I’ve read online it seems that it’s a huge upgrade from the Fury and better quality, too. Looks like it also comes in two versions: one with Fuji Alconite guides and one with Fuji Micro Guides.

I've been using Dobyns rods since Gary first started the company. When I lived in Northern CA I lived just over an hour away from the Dobyns shop in Yuba City. The best part of that situation was I could go by there and try out and compare every rod that I was interested in. You guys who live anywhere near Sulfur Springs should consider taking advantage of that opportunity. Many times Gary was there and walked me through the models and helped me decide what rods would fit my needs. I have owned dozens of Dobyns rods over the years and even though I have had a couple of issues I can tell you Gary has busted his azz to make sure I was happy with resolution. I know it's impossible to please everyone but I sincerely believe he tries his best to do it.