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Dec 30th, 2023
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 Re: Worst customer
[Re: Nickbyrd]
#13445751
02/20/20 07:39 PM
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Joined: Jun 2010
Posts: 5,586
el Rojo
TFF Celebrity
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TFF Celebrity
Joined: Jun 2010
Posts: 5,586 |
My worst customers were the ones that didn't pay.
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Re: Worst customer
[Re: Nickbyrd]
#13445756
02/20/20 07:40 PM
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Joined: Mar 2010
Posts: 1,975
thrashfish
Extreme Angler
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Extreme Angler
Joined: Mar 2010
Posts: 1,975 |
We drilled two water wells for a retired pro football player on his cattle ranch, the job lasted about 5 months. Once the drilling was completed and we installed the pumping equipment we sent him an invoice for the project. He paid for the drilling portion of the project but would not pay for the pumping equipment. We ended up having to put a lien against his property which didn't help so we just went and repossessed the pumping equipment.
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Re: Worst customer
[Re: Kattelyn]
#13445758
02/20/20 07:43 PM
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Joined: Jan 2009
Posts: 3,632
JJ4MEL
TFF Team Angler
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TFF Team Angler
Joined: Jan 2009
Posts: 3,632 |
Yelling at me in a very thick middle eastern accent "YOU ARE AMERICAN WOMAN I AM RESPECTING YOU VERY MUCH! NOW SHUT UP AND LET ME TALK TO A MAN"
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Re: Worst customer
[Re: teamplayer]
#13445767
02/20/20 07:53 PM
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Joined: Apr 2004
Posts: 1,710
whnigt
Extreme Angler
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Extreme Angler
Joined: Apr 2004
Posts: 1,710 |
My dad ran a John Deere dealership for years in the 70s and 80s. He had this one customer come in and purchase all his batteries from the dealership. The batteries when purchased had a two year warranty. About 23 months after he purchased the first battery, brought it in and requested a new one. Tested the battery and it was bad, got a new battery. About 23 months after purchasing another battery, same story. This was repeated another time. My dad suspected that he was bringing old batteries back. When one was replaced, he started etching the date into the top of the battery. They must have started making batteries a lot better because the guy never brought another one back. I bet I worked at that John Deere dealership.
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Re: Worst customer
[Re: JJ4MEL]
#13445780
02/20/20 08:05 PM
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Joined: Feb 2009
Posts: 38,366
Kattelyn
Little Psycho Coffee
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Little Psycho Coffee
Joined: Feb 2009
Posts: 38,366 |
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Re: Worst customer
[Re: Nickbyrd]
#13445803
02/20/20 08:35 PM
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Joined: Nov 2011
Posts: 7,101
beartrap
TFF Celebrity
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TFF Celebrity
Joined: Nov 2011
Posts: 7,101 |
managed malls/shopping centers for 27 years and we had these customer comment cards at information booth.....complaints were always the same,not enough handicap parking spaces,why don't you have a Neiman marcus or Saks 5th Ave. store and the most common complaint was dirty restrooms although we would clean them every 2-3 hours.....couple years before I retired,I finally got a customer comment card complimenting us on how clean our restrooms were...I framed it,hung it on my office wall and sent this customer a thank you letter along with a $50.00 gift certificate....
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Re: Worst customer
[Re: Nickbyrd]
#13445804
02/20/20 08:36 PM
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Joined: May 2014
Posts: 5,659
PondFish
TFF Celebrity
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TFF Celebrity
Joined: May 2014
Posts: 5,659 |
I worked for Tom Thumb for several years at a few different stores.
I was the Asst Manager of the Food Service operations (Deli and Bakery) at the store at Spring Valley and Coit and we had this one woman that was a TOTAL BITCH to everyone. If she ordered a pound of something it had to be EXACTLY one pound, 1.00, on the scale. NOT 0.99, NOT 1.01.
One time in front of about ten other customers she went into her tirade because it wasn't exactly 1.00/lb of macaroni salad. So I very carefully begin to take out about three macaroni noodles until it was exactly 1.00/lb.
Other times me, or my staff, would have to tear part of a slice of meat or cheese off to make sure it was exactly the amount she wanted.
On more than one occasion other customers would see her antics and after she was gone they would ask me if they were ever that bed; I assured them there was no one like her. And it wasn't just my department; it got so bad that the Store Director told her not to come to the store anymore. Great news for us.
A few months later I was filling in for the Asst Manager at the store at Beltline and Preston and guess who walks up to the counter... you got it, Frau Bitch (we called her that because she had a strong what I think was a German accent). When she saw me I know she recognized me and she lost some of the attitude, I guess the thought of getting booted from another store didn't appeal to her.
I always wished I could find out what she did and where she worked to see if I could find a way to treat her like she treated so many other people.
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Re: Worst customer
[Re: PondFish]
#13445809
02/20/20 08:39 PM
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Joined: Feb 2009
Posts: 38,366
Kattelyn
Little Psycho Coffee
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Little Psycho Coffee
Joined: Feb 2009
Posts: 38,366 |
I always wished I could find out what she did and where she worked to see if I could find a way to treat her like she treated so many other people. You can almost guarantee someone like that has never worked a day in her life.
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Re: Worst customer
[Re: thrashfish]
#13445818
02/20/20 08:52 PM
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Joined: Aug 2007
Posts: 1,377
mattm
Extreme Angler
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Extreme Angler
Joined: Aug 2007
Posts: 1,377 |
We drilled two water wells for a retired pro football player on his cattle ranch, the job lasted about 5 months. Once the drilling was completed and we installed the pumping equipment we sent him an invoice for the project. He paid for the drilling portion of the project but would not pay for the pumping equipment. We ended up having to put a lien against his property which didn't help so we just went and repossessed the pumping equipment. Qb from Stephenville?
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Re: Worst customer
[Re: Nickbyrd]
#13445834
02/20/20 09:05 PM
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Joined: Jan 2006
Posts: 14,085
BassFever
TFF Guru
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TFF Guru
Joined: Jan 2006
Posts: 14,085 |
Had a lady pay with money she pulled from her bra. She was a VERY heavy set woman. It was 95 degrees outside and I don't think her car had A/C. The bills were dripping wet. I said just leave it on the counter.
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Re: Worst customer
[Re: mattm]
#13445841
02/20/20 09:08 PM
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Joined: Mar 2010
Posts: 1,975
thrashfish
Extreme Angler
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Extreme Angler
Joined: Mar 2010
Posts: 1,975 |
We drilled two water wells for a retired pro football player on his cattle ranch, the job lasted about 5 months. Once the drilling was completed and we installed the pumping equipment we sent him an invoice for the project. He paid for the drilling portion of the project but would not pay for the pumping equipment. We ended up having to put a lien against his property which didn't help so we just went and repossessed the pumping equipment. Qb from Stephenville? No, lineman from the Oilers
Last edited by thrashfish; 02/20/20 09:08 PM.
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Re: Worst customer
[Re: PondFish]
#13446092
02/21/20 01:02 AM
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Joined: Aug 2014
Posts: 7,273
Beer Money
TFF Celebrity
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TFF Celebrity
Joined: Aug 2014
Posts: 7,273 |
I worked for Tom Thumb for several years at a few different stores.
I was the Asst Manager of the Food Service operations (Deli and Bakery) at the store at Spring Valley and Coit and we had this one woman that was a TOTAL BITCH to everyone. If she ordered a pound of something it had to be EXACTLY one pound, 1.00, on the scale. NOT 0.99, NOT 1.01.
One time in front of about ten other customers she went into her tirade because it wasn't exactly 1.00/lb of macaroni salad. So I very carefully begin to take out about three macaroni noodles until it was exactly 1.00/lb.
Other times me, or my staff, would have to tear part of a slice of meat or cheese off to make sure it was exactly the amount she wanted.
On more than one occasion other customers would see her antics and after she was gone they would ask me if they were ever that bed; I assured them there was no one like her. And it wasn't just my department; it got so bad that the Store Director told her not to come to the store anymore. Great news for us.
A few months later I was filling in for the Asst Manager at the store at Beltline and Preston and guess who walks up to the counter... you got it, Frau Bitch (we called her that because she had a strong what I think was a German accent). When she saw me I know she recognized me and she lost some of the attitude, I guess the thought of getting booted from another store didn't appeal to her.
I always wished I could find out what she did and where she worked to see if I could find a way to treat her like she treated so many other people. What year were you at Spring Valley and Coit? I was a night stocker there in 1984.
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Re: Worst customer
[Re: Nickbyrd]
#13446151
02/21/20 02:02 AM
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Joined: Mar 2005
Posts: 41,444
butch sanders
TFF Guru
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TFF Guru
Joined: Mar 2005
Posts: 41,444 |
I worked for a small software company in Flower Mound that did on-site install/training. Another installer had spent a week at a client site in Waco getting them set up.
Monday morning this client calls yelling and screaming - nothing is working, the entire system is down, he's going to call his bank and stop the check and he wants the software removed from his network. He was transferred up the line and no one could get him to calm down enough to get in a word edgewise, much less attempt to troubleshoot. The company president and the salesman got on the call and convinced him to let us at least try to get it working. Ok he says, he'll give us one chance but we better get on it immediately.
So the original installer and I get in a car and hit the road on an unscheduled trip to Waco. This was something we never did - all tech support was by phone according to the contract.
We get to his office and he's sitting there fuming. I think he had been sitting there staring at his screen the entire time we were driving. His assistant comes in with us. The installer finally gets the guy to let us sit down at his computer to see what's going on after us having to listen at length to how he's going to stop payment and he wants all this junk off his network.
The installer types in the guy's user name and then says, "Ok sir, what's your password?" The guy answers, "That's the problem! I can't remember!"
We sit there for a few seconds not believing what we had just heard, and then his assistant says, "Hey wait, isn't your password your last name?" The installer types in the guy's last name and logs in.
"Oh. Huh. I guess it's working now. OK, thanks." and he promptly leaves to go to lunch. These kind of shenanigans will drive a man insane you should always be able to go in person IMHO
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Re: Worst customer
[Re: Nickbyrd]
#13446152
02/21/20 02:02 AM
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Joined: Aug 2004
Posts: 3,637
Allen Bass Fisher
TFF Team Angler
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TFF Team Angler
Joined: Aug 2004
Posts: 3,637 |
I was working the retail counter at a very high end seafood store in a very affluent northern suburb of Chicago and a woman can in to buy salmon fillets. She asked me if they were fresh. Since I just filled them that same morning I said yes very fresh. She told me if they were not fresh she would come back and throw them in my face. I did not know it but my manager was standing right behind me. He took the wrapped fish out of her hand and told her he would not tolerate treating his employees like that and to leave the store and never come back.
I was shocked but very happy with my boss Phil for doing that. Most of our customers felt "entitled" and most were very nice but when necessary he did not put up with their attitude. .
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Re: Worst customer
[Re: Nickbyrd]
#13446155
02/21/20 02:05 AM
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Joined: Nov 2002
Posts: 54,460
RayBob
Super Freak
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Super Freak
Joined: Nov 2002
Posts: 54,460 |
Worst customer (patient) ????? Been a bunch. Two notables were both high (PCP?). One went berserk on his family while they were visiting ... jumped out of bed, ripping out IV's and catheter. Was having a meltdown on the floor. Several of went in to try and get him back in bed ... he nailed one chick in the gut with a kick, scratched several inches of meat off his GF's arm. I got too close and he got a handful of my junk. I started cussing him and and kicked to get loose while one of the trauma surgeons got behind him and choked him out. Family got mad because I screamed at him "you SOB".
The second went nuts and we called security and told them they better bring the cops (always stationed in the ER). They were up there pronto and the cop after a couple of terse commands were ignored promptly tased the dude.
When I was a relatively new nurse we had another patient barricade himself in his room, break out a window then tie sheets together and climb down 3 stories. He got to the roof of the second floor but didn't bring sheets for the last 25' to get to the ground. Fire dept came out with a ladder truck and the police corralled him.
I've got stories.
Advice? Wise men don't need it. Fools won't heed it.
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