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Jan 23rd, 2013
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RayMarine Customer Service #13294131 09/26/19 09:21 PM
Joined: Dec 2018
Posts: 199
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hadite81 Offline OP
Outdoorsman
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H
Joined: Dec 2018
Posts: 199
I had purchased a Dragonfly Pro 7 for the Jackson Big Rig kayak and it has a long, thin tranducer.
Jackson had desinged the scupper hole to accept the older version that came with the Dragonfly 7 (non pro)
I reached out to FLIR/RayMarine, spoke to a gentlemn named Brian and they are sending me a new transducer to fit the kayak and adapter cable for the unit, free of charge.

sometimes my faith in humanity has a small glimmer of hope!!!

Moritz Chevrolet - 9101 Camp Bowie W Blvd, Fort Worth, TX - Monte Coon (817) 696-2003
Re: RayMarine Customer Service [Re: hadite81] #13294182 09/26/19 09:51 PM
Joined: Apr 2008
Posts: 30,615
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CCTX Online Content
mapquest
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mapquest
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Joined: Apr 2008
Posts: 30,615
cheers


[Linked Image]
Re: RayMarine Customer Service [Re: hadite81] #13294196 09/26/19 09:57 PM
Joined: Jan 2015
Posts: 1,940
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bassmanrudy Online Content
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Joined: Jan 2015
Posts: 1,940
Great to here about Great customer service!! RayMarine has some awesome looking imaging. Will be considering them when I get my next boat.


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