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Jan 23rd, 2013
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Humminbird Helix help #13290469 09/23/19 12:50 PM
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TexanMikey Offline OP
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I need help! I have a new installed Helix 10 DI/SI. I cannot get the DI and SI to work. Sonar works well. I can get the screens to pop up but it doesn't show the SI or DI. I have the newest update and my unit is set to the correct transducer. Any ideas why I can't get the DI or SI to read.

Thanks!!

Re: Humminbird Helix help [Re: TexanMikey] #13290486 09/23/19 01:01 PM
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Wayne P. Online Content
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Do a Restore Defaults. If you installed the transducer that came with the unit, there is no need to select it or look for it in the Connected Transducer setting.
It seems some think they know what transducer it is and change it to something it is not.

"my unit is set to the correct transducer". That statement usually indicates the above has occurred.


Humminbird Helix 12 CHIRP SI, Helix 12 CHIRP MEGA SI+ GPS G3N, 1198c SI, 1198c SI, ONIX 10 SI NT, Helix 7 CHIRP SI GPS G2,
Helix 7 CHIRP MEGA SI GPS G3, Helix 10 MEGA DI+ GPS G3N, SOLIX 12 SI, 360, RC-1
Re: Humminbird Helix help [Re: Wayne P.] #13290528 09/23/19 01:43 PM
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TexanMikey Offline OP
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Hi Wayne, I have restored defaults multiple times...still no luck. Lol about the "my unit is set to the correct transducer." I was just saying that because that is the solution everyone thinks of.

Re: Humminbird Helix help [Re: TexanMikey] #13290550 09/23/19 02:00 PM
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Wayne P. Online Content
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Try connecting the cables to the unit without using the cable collector to see if you have a misalignment issue.


Humminbird Helix 12 CHIRP SI, Helix 12 CHIRP MEGA SI+ GPS G3N, 1198c SI, 1198c SI, ONIX 10 SI NT, Helix 7 CHIRP SI GPS G2,
Helix 7 CHIRP MEGA SI GPS G3, Helix 10 MEGA DI+ GPS G3N, SOLIX 12 SI, 360, RC-1
Re: Humminbird Helix help [Re: TexanMikey] #13292700 09/25/19 02:23 PM
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Fishingking Offline
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Could be a bad unit

Re: Humminbird Helix help [Re: TexanMikey] #13293543 09/26/19 01:01 PM
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TexanMikey Offline OP
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I had 3 bad units....the 4th unit finally worked. I was about to go crazy. Tried 3 transducers, 3 y cables....my two original units and the bass pro shop demo unit didn't work. Finally tried a 4th and it worked. I don't understand why they are having so many issues with the units.

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