Deborah, I am a bit baffled by this app that supposedly provides easy access and electronic access more efficiently than going to the store and getting the license right away. I signed up for it pay the additional crazy $5 convenience fee and 72 hours later I still don't have my license on the app, how ridiculous is this? I did receive confirmation in my email that they are processing and will be sending my license to me. I should have the ability to opt out of having it mailed to me to remove the cost of having it mailed, and you TP&W should be investing in your back office system to generate the license almost instantaneously, if not within an hour or so.