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Good service, bad service
#13235026
08/04/19 01:05 PM
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Joined: Jan 2012
Posts: 970
harvey walker
OP
Pro Angler
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OP
Pro Angler
Joined: Jan 2012
Posts: 970 |
My remote for my Miinn Kota Terrova quick working, call M. K. and the lady said it was just out of warranty but she would replace it any way for free. I call that great service.
On the other hand I am having an issue with my HDS Carbon. I call Lowrance twice and it still not fixed. Can not get it to show speed through water. I know this sounds picky but for what I paid for this thing I expect it to work like it should.
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Re: Good service, bad service
[Re: harvey walker]
#13235158
08/04/19 03:10 PM
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Joined: Nov 2014
Posts: 23,413
SteezMacQueen
TFF Guru
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TFF Guru
Joined: Nov 2014
Posts: 23,413 |
Speed through water? As in boat speed? My Carbons only show GPS speed when on the mapping page or engine parameters page.
Eat. Sleep. Fish.
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Re: Good service, bad service
[Re: SteezMacQueen]
#13235285
08/04/19 04:54 PM
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Joined: Feb 2002
Posts: 2,968
Txduckhunter
Extreme Angler
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Extreme Angler
Joined: Feb 2002
Posts: 2,968 |
Speed through water? As in boat speed? My Carbons only show GPS speed when on the mapping page or engine parameters page. Isn't it an overlay option you can put on any screen?
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Re: Good service, bad service
[Re: Txduckhunter]
#13235312
08/04/19 05:31 PM
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Joined: Nov 2002
Posts: 4,439
Gamblinman
TFF Team Angler
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TFF Team Angler
Joined: Nov 2002
Posts: 4,439 |
Speed through water? As in boat speed? My Carbons only show GPS speed when on the mapping page or engine parameters page. Isn't it an overlay option you can put on any screen? Yes. You can put an overlay, or multiple overlays on any saved screen. I have depth, water temp, speed and time overlayed on most of my saved screens.
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Re: Good service, bad service
[Re: harvey walker]
#13235420
08/04/19 07:53 PM
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Joined: Jan 2012
Posts: 970
harvey walker
OP
Pro Angler
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OP
Pro Angler
Joined: Jan 2012
Posts: 970 |
Yes boat speed. I get water depth and temp and structor depth but not STW. I got every box I find checked. Lowrance said to call them back when I get back on the water.
Yes I get speed on my chart page but not on any other page.
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Re: Good service, bad service
[Re: harvey walker]
#13235801
08/05/19 01:46 AM
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Joined: Nov 2014
Posts: 23,413
SteezMacQueen
TFF Guru
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TFF Guru
Joined: Nov 2014
Posts: 23,413 |
Yeh. I tried mine earlier. It will not show speed on SI/DI/sonar, no matter what I try. Wish I found an answer.
Eat. Sleep. Fish.
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Re: Good service, bad service
[Re: harvey walker]
#13236603
08/05/19 08:18 PM
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Joined: Jan 2012
Posts: 970
harvey walker
OP
Pro Angler
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OP
Pro Angler
Joined: Jan 2012
Posts: 970 |
Now I got a new issue with it, it get so hot it all most burn your finger to touch the screen. I starting to wish I had a BIRD INSTEAD.
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Re: Good service, bad service
[Re: harvey walker]
#13236929
08/06/19 12:51 AM
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Joined: Nov 2014
Posts: 23,413
SteezMacQueen
TFF Guru
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TFF Guru
Joined: Nov 2014
Posts: 23,413 |
Now I got a new issue with it, it get so hot it all most burn your finger to touch the screen. I starting to wish I had a BIRD INSTEAD. Mine get hot too. It’s not an issue. Mine have been baking for a year. Lol. Specially when running side scan, power poles, and Sonic Hub 2 blasting. It’s a lot of processing going on and they have designed them to handle the heat generated by the processor.
Eat. Sleep. Fish.
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Re: Good service, bad service
[Re: harvey walker]
#13236954
08/06/19 01:13 AM
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Joined: Apr 2017
Posts: 926
Used2fish
Pro Angler
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Pro Angler
Joined: Apr 2017
Posts: 926 |
Johnson outdoors has great CS. Lowrance doesn't. Nothing new. Like decades old news
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Re: Good service, bad service
[Re: Used2fish]
#13236964
08/06/19 01:18 AM
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Joined: May 2008
Posts: 10,261
Rayzor
TFF Guru
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TFF Guru
Joined: May 2008
Posts: 10,261 |
Johnson outdoors has great CS. Lowrance doesn't. Nothing new. Like decades old news LOWRANCE customer service bites. They act like they have something better to do and you're bothering them when you call.
Be safe, Rayzor 2001 Triton Tx-21/225 Mercury EFI
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Re: Good service, bad service
[Re: harvey walker]
#13237001
08/06/19 01:48 AM
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Joined: May 2007
Posts: 40,424
WAWI
TFF Guru
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TFF Guru
Joined: May 2007
Posts: 40,424 |
Lol they will quit supporting the carbon in like 5 minutes. That's how they do.
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Re: Good service, bad service
[Re: WAWI]
#13237805
08/06/19 06:38 PM
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Joined: Apr 2017
Posts: 926
Used2fish
Pro Angler
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Pro Angler
Joined: Apr 2017
Posts: 926 |
Lol they will quit supporting the carbon in like 5 minutes. That's how they do. Yep but we can upgrade you for a nominal fee!
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Re: Good service, bad service
[Re: Used2fish]
#13238526
08/07/19 05:59 AM
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Joined: Apr 2015
Posts: 1,818
Curtbass
Extreme Angler
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Extreme Angler
Joined: Apr 2015
Posts: 1,818 |
ELITE POWER SYSTEMS/ Elite Fishing Products Lithium Battery & Charging Systems, Soft Plastics, Tackle,Tokyo Rigs Tight lines & stay safe out there.Gods blessings
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Re: Good service, bad service
[Re: Used2fish]
#13238639
08/07/19 12:24 PM
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Joined: Jan 2012
Posts: 970
harvey walker
OP
Pro Angler
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OP
Pro Angler
Joined: Jan 2012
Posts: 970 |
Lol they will quit supporting the carbon in like 5 minutes. That's how they do. Yep but we can upgrade you for a nominal fee! YOU GOT THAT RIGHT!!!
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Re: Good service, bad service
[Re: harvey walker]
#13238672
08/07/19 12:56 PM
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Joined: Nov 2014
Posts: 23,413
SteezMacQueen
TFF Guru
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TFF Guru
Joined: Nov 2014
Posts: 23,413 |
Lol they will quit supporting the carbon in like 5 minutes. That's how they do. Yep but we can upgrade you for a nominal fee! YOU GOT THAT RIGHT!!! I wish it was a nominal fee. I have nominal in my pocket.
Eat. Sleep. Fish.
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