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Jan 23rd, 2013
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Good service, bad service #13235026 08/04/19 01:05 PM
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harvey walker Offline OP
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My remote for my Miinn Kota Terrova quick working, call M. K. and the lady said it was just out of warranty but she would replace it any way for free. I call that great service.

On the other hand I am having an issue with my HDS Carbon. I call Lowrance twice and it still not fixed. Can not get it to show speed through water. I know this sounds picky but for what I paid for this thing I expect it to work like it should.

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Re: Good service, bad service [Re: harvey walker] #13235158 08/04/19 03:10 PM
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Speed through water? As in boat speed? My Carbons only show GPS speed when on the mapping page or engine parameters page.


Eat. Sleep. Fish.
Re: Good service, bad service [Re: SteezMacQueen] #13235285 08/04/19 04:54 PM
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Originally Posted by SteezMacQueen
Speed through water? As in boat speed? My Carbons only show GPS speed when on the mapping page or engine parameters page.



Isn't it an overlay option you can put on any screen?

Re: Good service, bad service [Re: Txduckhunter] #13235312 08/04/19 05:31 PM
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Originally Posted by Txduckhunter
Originally Posted by SteezMacQueen
Speed through water? As in boat speed? My Carbons only show GPS speed when on the mapping page or engine parameters page.



Isn't it an overlay option you can put on any screen?


Yes. You can put an overlay, or multiple overlays on any saved screen. I have depth, water temp, speed and time overlayed on most of my saved screens.

Re: Good service, bad service [Re: harvey walker] #13235420 08/04/19 07:53 PM
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harvey walker Offline OP
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Yes boat speed.
I get water depth and temp and structor depth but not STW. I got every box I find checked. Lowrance said to call them back when I get back on the water.

Yes I get speed on my chart page but not on any other page.

Re: Good service, bad service [Re: harvey walker] #13235801 08/05/19 01:46 AM
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Yeh. I tried mine earlier. It will not show speed on SI/DI/sonar, no matter what I try. Wish I found an answer.


Eat. Sleep. Fish.
Re: Good service, bad service [Re: harvey walker] #13236603 08/05/19 08:18 PM
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harvey walker Offline OP
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Now I got a new issue with it, it get so hot it all most burn your finger to touch the screen. I starting to wish I had a BIRD INSTEAD.

Re: Good service, bad service [Re: harvey walker] #13236929 08/06/19 12:51 AM
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Originally Posted by harvey walker
Now I got a new issue with it, it get so hot it all most burn your finger to touch the screen. I starting to wish I had a BIRD INSTEAD.

Mine get hot too. It’s not an issue. Mine have been baking for a year. Lol. Specially when running side scan, power poles, and Sonic Hub 2 blasting. It’s a lot of processing going on and they have designed them to handle the heat generated by the processor.


Eat. Sleep. Fish.
Re: Good service, bad service [Re: harvey walker] #13236954 08/06/19 01:13 AM
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Johnson outdoors has great CS. Lowrance doesn't. Nothing new. Like decades old news

Re: Good service, bad service [Re: Used2fish] #13236964 08/06/19 01:18 AM
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Originally Posted by Used2fish
Johnson outdoors has great CS. Lowrance doesn't. Nothing new. Like decades old news


LOWRANCE customer service bites. They act like they have something better to do and you're bothering them when you call.


Be safe,
Rayzor

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Re: Good service, bad service [Re: harvey walker] #13237001 08/06/19 01:48 AM
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Lol they will quit supporting the carbon in like 5 minutes. That's how they do.

Re: Good service, bad service [Re: WAWI] #13237805 08/06/19 06:38 PM
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Originally Posted by WAWI
Lol they will quit supporting the carbon in like 5 minutes. That's how they do.



roflmao

Yep but we can upgrade you for a nominal fee!

Re: Good service, bad service [Re: Used2fish] #13238526 08/07/19 05:59 AM
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Originally Posted by Used2fish
Originally Posted by WAWI
Lol they will quit supporting the carbon in like 5 minutes. That's how they do.



roflmao

Yep but we can upgrade you for a nominal fee!

roflmao clap de



Re: Good service, bad service [Re: Used2fish] #13238639 08/07/19 12:24 PM
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harvey walker Offline OP
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Originally Posted by Used2fish
Originally Posted by WAWI
Lol they will quit supporting the carbon in like 5 minutes. That's how they do.



roflmao

Yep but we can upgrade you for a nominal fee!


YOU GOT THAT RIGHT!!!

Re: Good service, bad service [Re: harvey walker] #13238672 08/07/19 12:56 PM
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Originally Posted by harvey walker
Originally Posted by Used2fish
Originally Posted by WAWI
Lol they will quit supporting the carbon in like 5 minutes. That's how they do.



roflmao

Yep but we can upgrade you for a nominal fee!


YOU GOT THAT RIGHT!!!


I wish it was a nominal fee. I have nominal in my pocket.


Eat. Sleep. Fish.
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