I ask this question here because I am in this area the most.

I have a 2017 American made truck(not going to name brand or dealership as yet) with 63,000 miles on it, my commute is long, so lots of miles on my vehicles. I am driving home two weeks ago this Friday and the transmission goes out on I35. Took it to the dealership they give me a loaner truck and say I can not haul or tow anything with it?? They then take over a week to get it into the tranny shop to evaluate it. The torque converter has come apart inside and the tranny is full of metal. I find out trucks no longer have 100,000 mile power train warranties, they are now 60,000 miles so I am 3,000 over but it is a two year old $50,000 truck. My question...should it be fixed under warranty or should I have to replace what I think is obviously a defective tranny? So far they say I have to pay for it and should have bought the extended warranty. I have the money and can fix it but it is a principal thing to me, stand behind your brand! Now waiting to here back from a senior level case worker for the manufacture. What say ye, my responsibility or manufacture?

I say this very humbly and sorry for your loss but if you have a 60,000 mile warantee why would it be a �principal thing� for them to not warrant the vehicle for longer than stated warantee?

I would google the year model you have and see if others have had the same issue.
Have some ammunition to back up your claim of a defective tranny and if you don't have a strong argument you are probably SOL if the warranty has run out.

The situation sucks I bought my 06 silverado new and didn't put 10k on it and the tenant went out in Houston the valve body stuck open and would only go in 1st gear. It took me 8 hours to make it back to fort worth. I was able to figure out if I shifted it into neutral when it died at 20mph I could restart it and drop it back in gear while still rolling and the tyranny would grab and go for 1/2 a mile before I would have to do it again. They put in a new tyranny with a shift kit apparently those model 4L60E's servos were junk and they put a shift kit in it and haven't had any troubles since. Knock on wood!

2 minute google search and I have plenty of company with the same problem fairly early in the life of the truck. Company will not admit the problem, too expensive to recall IMO.

I have a brand new truck and it has a hesitation/miss and was told it was made like that. I have talked to guys that have had same issue and dealers won't do anything. The other guys payed a independent to reprogram the computer. Kinda irritating when its under warranty and to get it fixed you have to pay someone.

I am in the market for a new truck and would like to know this model if possible.

It would not be any big issue to name the brand. Reason I say this is because they will all give you the same run around with vehicles in your situation. If the warranty is expired it's expired in their thought process. Their business models don't factor in principle. I would if I were you watch for any recalls on that vehicle and check the sites for recalls regularly and you may be able to get it reimbursed if it ever comes up.

No doubt they should last longer but sounds like you are going to get the shaft on this. If its out of warranty I would make sure you get it to a transmission shop with a good reputation. Don't let the dealership pick the cheapest one. Trust me they are not all created equal. Many of these transmission shops are just a pack of thieves. Plus the dealership will likely tack on $400-$500 above the actual cost for all their hard effort. The other advantage of taking it to a good independent shop is the fact that most of the tourque converter issues that are common with several different truck brands can be fixed long term by using a higher quality aftermarket converter. Sorry for your bad luck on this.

You guys need to buy a Tundra!

How far past the warranty do you expect them to go? I blew a dodge engine at 42,000 and dodge wouldn't do anything for me since it was 6,000 miles out of warranty.

I think they should offer you some kind of discount.. not necessarily cover everything,,, but try for something.

When I bought my truck new in 2017 I added the 120,000 bumper to bumper warranty just in case something like this happens. I'm at 66,000 miles and probably won't need it but it wasn't much more per month versus no extended warranty

For 50 grand, American made, all maintenance done on time, I expect more than 2 years trouble free driving and if not I expect the company to live up to their advertising! That is all.



This is where we are at and if this is what happens I am good with it.

If they had better fuel mileage thats what I would have for sure, hoping the next gen one does.