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Jan 23rd, 2013
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Re: Tow Vehicle woes [Re: Bass Buster1] #13126476 04/17/19 07:33 PM
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Originally Posted by Bass Buster1
Originally Posted by Chris B
How far past the warranty do you expect them to go?


For 50 grand, American made, all maintenance done on time, I expect more than 2 years trouble free driving and if not I expect the company to live up to their advertising! That is all.

Originally Posted by tx_basser
I think they should offer you some kind of discount.. not necessarily cover everything,,, but try for something.


This is where we are at and if this is what happens I am good with it.

I certainly agree they should last longer. Did you change the fluid? My Chevy made it 314,000 miles on the original fluid towing the boat every weekend. I've had several mechanics say not to do fluid changes.



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Re: Tow Vehicle woes [Re: Bass Buster1] #13126478 04/17/19 07:34 PM
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Originally Posted by Bass Buster1
I ask this question here because I am in this area the most.

I have a 2017 American made truck(not going to name brand or dealership as yet) with 63,000 miles on it, my commute is long, so lots of miles on my vehicles. I am driving home two weeks ago this Friday and the transmission goes out on I35. Took it to the dealership they give me a loaner truck and say I can not haul or tow anything with it?? They then take over a week to get it into the tranny shop to evaluate it. The torque converter has come apart inside and the tranny is full of metal. I find out trucks no longer have 100,000 mile power train warranties, they are now 60,000 miles so I am 3,000 over but it is a two year old $50,000 truck. My question...should it be fixed under warranty or should I have to replace what I think is obviously a defective tranny? So far they say I have to pay for it and should have bought the extended warranty. I have the money and can fix it but it is a principal thing to me, stand behind your brand! Now waiting to here back from a senior level case worker for the manufacture. What say ye, my responsibility or manufacture?


Did they not offer you any more warranty than that or did you just take whatever the basic warranty was and refuse extended warranty? If they didn't offer you anything more than 60,000 miles on a new truck that is crazy. I just got 100,000 mile (on top of existing mileage), 6 year bumper to bumper on a pre-owned truck with 35,000 miles on it. I agree you should not have a tranny fall apart at 60,000 miles but if extended warranty was offered but refused then that will be tough to get anything covered.


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Re: Tow Vehicle woes [Re: Bass Buster1] #13126541 04/17/19 08:39 PM
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Originally Posted by Bass Buster1
Originally Posted by Chris B
How far past the warranty do you expect them to go?


For 50 grand, American made, all maintenance done on time, I expect more than 2 years trouble free driving and if not I expect the company to live up to their advertising! That is all.

Originally Posted by tx_basser
I think they should offer you some kind of discount.. not necessarily cover everything,,, but try for something.


This is where we are at and if this is what happens I am good with it.

I understand your feelings but if the warranty is 3-5 years / 60,000 miles then it is which one is reached first, not both or which ever is longer. Seems like they know about how long they will last.
I purchased a 7 year unlimited mileage warranty and found out that any part considered a wear item wasn't covered. Even if the wear item only lasted 2 weeks the warranty wouldn't cover it even on the factory warranty. Sucks though.

Re: Tow Vehicle woes [Re: Bass Buster1] #13126546 04/17/19 08:46 PM
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Are you sure your GM truck is made in the US or do you have a Crew Cab that was made in Mexico? noidea

They should certainly last longer than 63K but if they only have a 60K warranty why would you expect it to be warrantied? hmmm

The only way GM will pay for yours or the countless others that have failed will be if a Class Action Lawsuit is filed (and won) against them.

They are still the 2nd leading selling truck on the road and with all the problems they had with the transmissions I know why they are swapping to the Ford/GM or the GM/Ford co-designed 10 Speed. flag


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Re: Tow Vehicle woes [Re: Oldrabbit] #13126551 04/17/19 08:52 PM
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Originally Posted by Oldrabbit
Originally Posted by Bass Buster1
Originally Posted by Chris B
How far past the warranty do you expect them to go?


For 50 grand, American made, all maintenance done on time, I expect more than 2 years trouble free driving and if not I expect the company to live up to their advertising! That is all.

Originally Posted by tx_basser
I think they should offer you some kind of discount.. not necessarily cover everything,,, but try for something.


This is where we are at and if this is what happens I am good with it.

I understand your feelings but if the warranty is 3-5 years / 60,000 miles then it is which one is reached first, not both or which ever is longer. Seems like they know about how long they will last.
I purchased a 7 year unlimited mileage warranty and found out that any part considered a wear item wasn't covered. Even if the wear item only lasted 2 weeks the warranty wouldn't cover it even on the factory warranty. Sucks though.


I had a friend who (against my advice) bought a JEEP Wrangler with a special ordered manual transmission in it.

She lives in Austin so there is a lot of city driving I would suspect. wink

Her clutch and pressure plate exploded, knocking a huge hole in the transmission, and transmission housing at 12,3xx miles and about 6 months old.

Well like you found out the wearable parts don't have the same coverage and it was only covered for 12K miles.

It cost her almost 9K to get it fixed and she was then traded it in so it wouldn't happen again.


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Re: Tow Vehicle woes [Re: Bass Buster1] #13126552 04/17/19 08:52 PM
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When I bought my Tundra in 2007 they only had a 30/35,000 mile warranty. I have no idea what they have now, hopefully it is longer than that. Luckily I never needed anything major done. Still have the truck and it still runs great, only had a water pump go out in the last 12 years. I agree that the gas mileage is awful, but it is somewhat of a trade off for the longevity of the vehicle. Of course I am sure there are instances where others havent had the same luck with their Tundras as well, but I have been pretty lucky.

I remember the sales guy telling us how embarrassing it was to say the warranty information in the sales process.

Re: Tow Vehicle woes [Re: Chris B] #13126553 04/17/19 08:53 PM
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Originally Posted by Chris B
Originally Posted by Bass Buster1
Originally Posted by Chris B
How far past the warranty do you expect them to go?


For 50 grand, American made, all maintenance done on time, I expect more than 2 years trouble free driving and if not I expect the company to live up to their advertising! That is all.

Originally Posted by tx_basser
I think they should offer you some kind of discount.. not necessarily cover everything,,, but try for something.


This is where we are at and if this is what happens I am good with it.

I certainly agree they should last longer. Did you change the fluid? My Chevy made it 314,000 miles on the original fluid towing the boat every weekend. I've had several mechanics say not to do fluid changes.

Same here 249585 and counting 2006 f 150 lariat and I pulled 26 ft travel trailer with it pretty regular.
J D

Re: Tow Vehicle woes [Re: Bass Buster1] #13126565 04/17/19 09:02 PM
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My mechanic told me that changing fluid regularly will never cause a failure.

If fluid is already showing signs of wear, then he would not change the fluid as it can cause sooner failure.

Re: Tow Vehicle woes [Re: Bass Buster1] #13126579 04/17/19 09:23 PM
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60,000 is 60,000. It's out of warranty

Re: Tow Vehicle woes [Re: Bass Buster1] #13126609 04/17/19 10:10 PM
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That sucks, people always question why I still drive my suburban..... well because it doesnít cost me a dime and at 325kkk itís still pulling my boat no issues only been in transmission shop for one rebuild.

Re: Tow Vehicle woes [Re: Bass Buster1] #13126612 04/17/19 10:13 PM
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should be in Tow Vehicle section.





Re: Tow Vehicle woes [Re: Bass Buster1] #13126639 04/17/19 10:44 PM
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It never hurts to see what the dealer can do maybe give you a break, but it is out of warranty.


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Re: Tow Vehicle woes [Re: Bass Buster1] #13126659 04/17/19 10:55 PM
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I had a dealer step up with the manufacturer one time (GM) and fix a trans issue I had when I was just outside of warranty.

I paid what they called a deductible of $500 for a new transmission. Heck for all I know it could have been an easy fix and I probably overpaid them. But it was James Wood and Iíve developed a pretty good relationship with them so Iíd like to trust what they say.


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Re: Tow Vehicle woes [Re: Legend LE-195] #13126707 04/17/19 11:34 PM
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Originally Posted by Legend LE-195
Originally Posted by Champion1
You guys need to buy a Tundra!

If they had better fuel mileage thats what I would have for sure, hoping the next gen one does.



You can buy a considerable amount of gasoline for the price of a transmission. Check the math.
Disclosure: I do not own a Tundra.

Re: Tow Vehicle woes [Re: Bass Buster1] #13126708 04/17/19 11:34 PM
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Hate to beat a dead horse but not sure where your argument is coming from when itís 60k warranty and youíre passed that.

And you can name the brand, they donít care how mad or wrong you think it is or if ďyouíll never buy another vehicle from them againĒ they donít care.

I paid cash for a 2500 mega cab new in 2014 and remember getting pissed that I found A pretty large scratch on it when the guy pulled it out front and they told me
Too bad I should've looked it over. I played The ďI just spent 70kĒ card and they laughed in my face. Called Chrysler fiat they could care less. If youíre curious to the dealership it was autonation alliance of 35 N


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