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Helix Shutting Down #12925128 10/07/18 12:37 AM
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8upwithfishin' Offline OP
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Have a Helix Mega at console that shuts down sometimes while running above 45-50 mph. I'm using it to follow boat lanes. Wired directly to battery. Any ideas?

Re: Helix Shutting Down [Re: 8upwithfishin'] #12925469 10/07/18 01:26 PM
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Wayne P. Online Content
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Check to see if the cable collector is firmly attached to the back of the unit.


Helix 12 CHIRP MEGA SI+ GPS G3N and G4N, 1198c SI, SOLIX 10 SI G3,
Helix 8 MEGA SI+ GPS G4N, SOLIX 12 SI and G3, MEGA 360, MEGA LIVE TL, RC-1
Re: Helix Shutting Down [Re: 8upwithfishin'] #12925484 10/07/18 01:37 PM
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8upwithfishin' Offline OP
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Thx Wayne. Could it still be loose after hearing it click twice for both sides?

Re: Helix Shutting Down [Re: 8upwithfishin'] #12925505 10/07/18 02:03 PM
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Wayne P. Online Content
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Should not be but some still have that issue. Take the collector apart, check the way the cable is positioned, and re-assemble.


Helix 12 CHIRP MEGA SI+ GPS G3N and G4N, 1198c SI, SOLIX 10 SI G3,
Helix 8 MEGA SI+ GPS G4N, SOLIX 12 SI and G3, MEGA 360, MEGA LIVE TL, RC-1
Re: Helix Shutting Down [Re: 8upwithfishin'] #12925623 10/07/18 04:57 PM
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BAIT956 Offline
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Wayne is right as always. It's likely a power issue. If the connectors are not the problem, try hooking it up to a dedicated battery.
I had a H-bird which was doing strange things like this. After switching to an isolated battery, no more problems.

Re: Helix Shutting Down [Re: 8upwithfishin'] #12925891 10/07/18 09:59 PM
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8upwithfishin' Offline OP
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Boat is in storage and can't check until next fishing trip. When you say isolated, just for that one unit or can I run my other Helix to it?

Re: Helix Shutting Down [Re: 8upwithfishin'] #12926587 10/08/18 06:11 AM
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Bobby Milam Offline
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You should be able to run both on it. I'm sure by isolated he means isolated from the starter and other electronics to see if one of them is causing our issue.

Also check the wiring for it to make sure that you have the correct gauge and there are no problems there. Since it isn't caused by starting the motor but at high speeds I am guessing Wayne has the correct diagnosis for your problem.

Re: Helix Shutting Down [Re: 8upwithfishin'] #12927315 10/08/18 09:16 PM
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8upwithfishin' Offline OP
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Ok, I will look into the cable collector. I had David at Shut Up & Fish install it. What gauge wire do I need?

Re: Helix Shutting Down [Re: 8upwithfishin'] #12929915 10/10/18 11:11 PM
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Boomerbrewer Offline
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If you recently updated to software version 1.840 and have ipilot link there is a issue with the unit shuting down. The fix is to downgrade to 1.64 change some settings and upgrade back to 1.84.


2013 Glasstream 221 Center Console 150 Merc.
Helix 10, Helix 9 mega SI x2, Garmin 9sv + livescope
Terrova Ipilot Link 36v 105ah Lithium, 12v 160a Lithium Aux
Re: Helix Shutting Down [Re: Bobby Milam] #12931102 10/12/18 11:58 AM
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BAIT956 Offline
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Yes. Bobby got it right. By using a dedicated battery you can determine if it is a battery problem or something else, like Wayne said. Probably the connectors. I have an older H-bird with this problem too.

Re: Helix Shutting Down [Re: 8upwithfishin'] #12931708 10/12/18 11:04 PM
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8upwithfishin' Offline OP
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It's a Mega and a little over a year old. Too much rain to check tomorrow. Thx to all.

Re: Helix Shutting Down [Re: 8upwithfishin'] #12938343 10/19/18 02:44 AM
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shut-up-and-fish Offline
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Originally Posted By: 8upwithfishin'
Ok, I will look into the cable collector. I had David at Shut Up & Fish install it. What gauge wire do I need?


We ran each graph on a dedicated 14 gauge marine grade wire harness with an in-line fuse to the starting battery. No shortcuts were taken to the fuse panel and or accessories switch.


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