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New 2018 Ford F-150 Issues #12921783 10/03/18 09:44 PM
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TajChauvin Offline OP
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After spending months looking for the right truck to replace my 2006 F-150, I finally found the new truck I wanted at a dealership about 30 minutes away. On Labor Day I walked into the dealership and walked out with my first ever New truck. Last week I'm making my second trip to the lake with the boat in tow and the truck goes into "Limp" mode. I was able to get back home to drop off the boat and then take it to a different Ford dealership right down the road.

It's now a week later and I am told that recall work was performed by the selling dealership and in the process a screw holding the fuel pump in place was over tighten. This eventually led to a second screw breaking off in the head of the engine. The repair is covered under warranty but it will be at least 3 weeks before a replacement head is in stock.

I am now in a rental "car" after having my first new truck for all of 3 weeks.

Has anyone been in a similar predicament and care to offer up some advice? My concerns are future engine issues with the new head, resale value, and currently being in a rental "car" for a month. I would prefer the dealership to replace the broken truck with a new truck but I have no idea if that is even an option. I have reached out to the selling dealership and am waiting to hear back from the service manager.

I also looked into "Lemon Laws" but they do not seem to apply at the moment.

Re: New 2018 Ford F-150 Issues [Re: TajChauvin] #12921827 10/03/18 10:34 PM
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tmd11111 Online Content
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Replacing a head for a broken screw? Not buying that story at all. Got to be more to the story.

Re: New 2018 Ford F-150 Issues [Re: TajChauvin] #12921845 10/03/18 10:52 PM
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TajChauvin Offline OP
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Im told the head is the next higher assembly if the screw cant be removed.

Re: New 2018 Ford F-150 Issues [Re: TajChauvin] #12921914 10/03/18 11:46 PM
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Money making deal for whatever dealership has your truck. They will charge Ford $$$$$$ for the repair and Ford won't even blink an eye. My son-in-law has been a Ford tech for almost 30 years and he told me the dealers make a lot of money off Ford with warranty repairs. Rarely does Ford question anything.


I am a Senager. (Senior teenager) I have everything that I wanted as a teenager, only 50 years later. I get an allowance every month. I have PU truck and a bass boat, I am blessed.
Conscience never acquits, it either accuses or excuses.
Re: New 2018 Ford F-150 Issues [Re: TajChauvin] #12921935 10/04/18 12:16 AM
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I'd be pissed if I had a rebuilt motor in my 3 week old truck.


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Re: New 2018 Ford F-150 Issues [Re: GIG'EM AGGIES] #12922042 10/04/18 01:41 AM
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tmd11111 Online Content
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Originally Posted By: GIG'EM AGGIES
Money making deal for whatever dealership has your truck. They will charge Ford $$$$$$ for the repair and Ford won't even blink an eye. My son-in-law has been a Ford tech for almost 30 years and he told me the dealers make a lot of money off Ford with warranty repairs. Rarely does Ford question anything.



Have to disagree on this one. I worked for a Ford dealer for 7 years. If your SIL thinks warranty work is a money maker that dealership is in trouble. Warranty work pays about 40% of what a customer pays and that's for any manufacturer. Also new guys get stuck with warranty work before they make it up the food chain.

Re: New 2018 Ford F-150 Issues [Re: tmd11111] #12922070 10/04/18 02:05 AM
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Originally Posted By: tmd11111
Originally Posted By: GIG'EM AGGIES
Money making deal for whatever dealership has your truck. They will charge Ford $$$$$$ for the repair and Ford won't even blink an eye. My son-in-law has been a Ford tech for almost 30 years and he told me the dealers make a lot of money off Ford with warranty repairs. Rarely does Ford question anything.



Have to disagree on this one. I worked for a Ford dealer for 7 years. If your SIL thinks warranty work is a money maker that dealership is in trouble. Warranty work pays about 40% of what a customer pays and that's for any manufacturer. Also new guys get stuck with warranty work before they make it up the food chain.


He works for a Sonic Automotive Dealership if you're familiar with them, does not do warranty work and has 23 more years experience with Ford than you do. I trust him more. thumb


I am a Senager. (Senior teenager) I have everything that I wanted as a teenager, only 50 years later. I get an allowance every month. I have PU truck and a bass boat, I am blessed.
Conscience never acquits, it either accuses or excuses.
Re: New 2018 Ford F-150 Issues [Re: TajChauvin] #12922642 10/04/18 05:15 PM
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Originally Posted By: TajChauvin
After spending months looking for the right truck to replace my 2006 F-150, I finally found the new truck I wanted at a dealership about 30 minutes away. On Labor Day I walked into the dealership and walked out with my first ever New truck. Last week I'm making my second trip to the lake with the boat in tow and the truck goes into "Limp" mode. I was able to get back home to drop off the boat and then take it to a different Ford dealership right down the road.

It's now a week later and I am told that recall work was performed by the selling dealership and in the process a screw holding the fuel pump in place was over tighten. This eventually led to a second screw breaking off in the head of the engine. The repair is covered under warranty but it will be at least 3 weeks before a replacement head is in stock.

I am now in a rental "car" after having my first new truck for all of 3 weeks.

Has anyone been in a similar predicament and care to offer up some advice? My concerns are future engine issues with the new head, resale value, and currently being in a rental "car" for a month. I would prefer the dealership to replace the broken truck with a new truck but I have no idea if that is even an option. I have reached out to the selling dealership and am waiting to hear back from the service manager.

I also looked into "Lemon Laws" but they do not seem to apply at the moment.
you are correct Lemon Laws don't apply for one instance. I know often times Toyota will give a lifetime or at least a limited warranty for something like this. You will have to ask they most likely will not offer it.


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Re: New 2018 Ford F-150 Issues [Re: TajChauvin] #12922671 10/04/18 05:35 PM
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If its under bumper to bumper warranty you should get a comparable vehicle to what you had.

I don't believe they are replacing a head because of a fuel pump screw. So long as its fixed I say drive it and it wont affect your resale.

Personally when I have been put in a car as a rental I have grinned at the fuel I saved as I don't need my truck to be a truck for daily driving to work.

Re: New 2018 Ford F-150 Issues [Re: TajChauvin] #12922941 10/04/18 09:37 PM
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TajChauvin Offline OP
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Update: The broken screw was inside of the fuel pump mount which is connected to the right side head. I was told late yesterday evening thats the mount was removed and being taken to a machine shop to try and remove the broken screw. I received a call today that the machine shop was able to successfully remove the broke screw without any further damage. Big weight lifted off my shoulders hearing this. If the machine shop was not able to remove the screw then the next option was replacing the head.

Im now heading to recover the truck as the issue is said to be repaired. If any other issues arise I will provide an update. Thanks all for the insight.

Re: New 2018 Ford F-150 Issues [Re: TajChauvin] #12922946 10/04/18 09:40 PM
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Meant to ask, which engine do you have, Eco Boost or V8 ?


I am a Senager. (Senior teenager) I have everything that I wanted as a teenager, only 50 years later. I get an allowance every month. I have PU truck and a bass boat, I am blessed.
Conscience never acquits, it either accuses or excuses.
Re: New 2018 Ford F-150 Issues [Re: TajChauvin] #12923051 10/05/18 12:00 AM
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TajChauvin Offline OP
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3.5L Eco Boost. Went to pick up the truck and noticed it was still not accelerating right as I left the lot. Back in the shop.

Re: New 2018 Ford F-150 Issues [Re: TajChauvin] #12923071 10/05/18 12:31 AM
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My last two F-150's were V8 , 2014 and now 2018 FX4. Just didn't like a V6 however my brother has a 2014 Eco boost and has had zero problems. Is your truck at the dealership where you bought it ? Getting close to the time when you need a whole new engine. The reason you buy new is so you don't have these problems. Wishing you luck and a quick fix.


I am a Senager. (Senior teenager) I have everything that I wanted as a teenager, only 50 years later. I get an allowance every month. I have PU truck and a bass boat, I am blessed.
Conscience never acquits, it either accuses or excuses.
Re: New 2018 Ford F-150 Issues [Re: TajChauvin] #12923353 10/05/18 01:16 PM
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I would negotiate a new truck. Clean swap out. I had a torque converter fail on a brand new 2012 Silverado...truck had a little over 50 miles. I limped it to the dealership. After they revealed that they we going to have to rebuild the tranny because chunks of metal were floating around inside...I asked them to provide me a replacement of the exact truck. They found one in Houston and a 2 days later I had another brand new truck, no extra money exchanged.


Man up. Fight the GOOD fight.



Re: New 2018 Ford F-150 Issues [Re: TajChauvin] #12923669 10/05/18 05:35 PM
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There will be other issues count on it. Sorry it is a Ford and I could not resist.


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