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New 2018 Ford F-150 Issues
#12921783
10/03/18 09:44 PM
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Joined: Feb 2018
Posts: 436
TajChauvin
OP
Angler
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OP
Angler
Joined: Feb 2018
Posts: 436 |
After spending months looking for the right truck to replace my 2006 F-150, I finally found the new truck I wanted at a dealership about 30 minutes away. On Labor Day I walked into the dealership and walked out with my first ever New truck. Last week I'm making my second trip to the lake with the boat in tow and the truck goes into "Limp" mode. I was able to get back home to drop off the boat and then take it to a different Ford dealership right down the road.
It's now a week later and I am told that recall work was performed by the selling dealership and in the process a screw holding the fuel pump in place was over tighten. This eventually led to a second screw breaking off in the head of the engine. The repair is covered under warranty but it will be at least 3 weeks before a replacement head is in stock.
I am now in a rental "car" after having my first new truck for all of 3 weeks.
Has anyone been in a similar predicament and care to offer up some advice? My concerns are future engine issues with the new head, resale value, and currently being in a rental "car" for a month. I would prefer the dealership to replace the broken truck with a new truck but I have no idea if that is even an option. I have reached out to the selling dealership and am waiting to hear back from the service manager.
I also looked into "Lemon Laws" but they do not seem to apply at the moment.
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Re: New 2018 Ford F-150 Issues
[Re: TajChauvin]
#12921827
10/03/18 10:34 PM
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Joined: Apr 2017
Posts: 9,715
tmd11111
TFF Celebrity
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TFF Celebrity
Joined: Apr 2017
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Replacing a head for a broken screw? Not buying that story at all. Got to be more to the story.
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Re: New 2018 Ford F-150 Issues
[Re: TajChauvin]
#12921845
10/03/18 10:52 PM
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Joined: Feb 2018
Posts: 436
TajChauvin
OP
Angler
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OP
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Joined: Feb 2018
Posts: 436 |
Im told the head is the next higher assembly if the screw cant be removed.
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Re: New 2018 Ford F-150 Issues
[Re: TajChauvin]
#12921914
10/03/18 11:46 PM
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Joined: May 2014
Posts: 7,737
GIG'EM AGGIES
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Money making deal for whatever dealership has your truck. They will charge Ford $$$$$$ for the repair and Ford won't even blink an eye. My son-in-law has been a Ford tech for almost 30 years and he told me the dealers make a lot of money off Ford with warranty repairs. Rarely does Ford question anything.
I am a Senager. (Senior teenager) I have everything that I wanted as a teenager, only 50 years later. I get an allowance every month. I have PU truck and a bass boat, I am blessed. Conscience never acquits, it either accuses or excuses.
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Re: New 2018 Ford F-150 Issues
[Re: TajChauvin]
#12921935
10/04/18 12:16 AM
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Joined: May 2003
Posts: 14,813
Chris B
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TFF Guru
Joined: May 2003
Posts: 14,813 |
I'd be pissed if I had a rebuilt motor in my 3 week old truck.
 I hate photobucket.
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Re: New 2018 Ford F-150 Issues
[Re: GIG'EM AGGIES]
#12922042
10/04/18 01:41 AM
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Joined: Apr 2017
Posts: 9,715
tmd11111
TFF Celebrity
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TFF Celebrity
Joined: Apr 2017
Posts: 9,715 |
Money making deal for whatever dealership has your truck. They will charge Ford $$$$$$ for the repair and Ford won't even blink an eye. My son-in-law has been a Ford tech for almost 30 years and he told me the dealers make a lot of money off Ford with warranty repairs. Rarely does Ford question anything. Have to disagree on this one. I worked for a Ford dealer for 7 years. If your SIL thinks warranty work is a money maker that dealership is in trouble. Warranty work pays about 40% of what a customer pays and that's for any manufacturer. Also new guys get stuck with warranty work before they make it up the food chain.
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Re: New 2018 Ford F-150 Issues
[Re: tmd11111]
#12922070
10/04/18 02:05 AM
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Joined: May 2014
Posts: 7,737
GIG'EM AGGIES
TFF Celebrity
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Joined: May 2014
Posts: 7,737 |
Money making deal for whatever dealership has your truck. They will charge Ford $$$$$$ for the repair and Ford won't even blink an eye. My son-in-law has been a Ford tech for almost 30 years and he told me the dealers make a lot of money off Ford with warranty repairs. Rarely does Ford question anything. Have to disagree on this one. I worked for a Ford dealer for 7 years. If your SIL thinks warranty work is a money maker that dealership is in trouble. Warranty work pays about 40% of what a customer pays and that's for any manufacturer. Also new guys get stuck with warranty work before they make it up the food chain. He works for a Sonic Automotive Dealership if you're familiar with them, does not do warranty work and has 23 more years experience with Ford than you do. I trust him more. 
I am a Senager. (Senior teenager) I have everything that I wanted as a teenager, only 50 years later. I get an allowance every month. I have PU truck and a bass boat, I am blessed. Conscience never acquits, it either accuses or excuses.
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Re: New 2018 Ford F-150 Issues
[Re: TajChauvin]
#12922642
10/04/18 05:15 PM
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Joined: Apr 2004
Posts: 12,713
Stump jumper
TFF Guru
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TFF Guru
Joined: Apr 2004
Posts: 12,713 |
After spending months looking for the right truck to replace my 2006 F-150, I finally found the new truck I wanted at a dealership about 30 minutes away. On Labor Day I walked into the dealership and walked out with my first ever New truck. Last week I'm making my second trip to the lake with the boat in tow and the truck goes into "Limp" mode. I was able to get back home to drop off the boat and then take it to a different Ford dealership right down the road.
It's now a week later and I am told that recall work was performed by the selling dealership and in the process a screw holding the fuel pump in place was over tighten. This eventually led to a second screw breaking off in the head of the engine. The repair is covered under warranty but it will be at least 3 weeks before a replacement head is in stock.
I am now in a rental "car" after having my first new truck for all of 3 weeks.
Has anyone been in a similar predicament and care to offer up some advice? My concerns are future engine issues with the new head, resale value, and currently being in a rental "car" for a month. I would prefer the dealership to replace the broken truck with a new truck but I have no idea if that is even an option. I have reached out to the selling dealership and am waiting to hear back from the service manager.
I also looked into "Lemon Laws" but they do not seem to apply at the moment. you are correct Lemon Laws don't apply for one instance. I know often times Toyota will give a lifetime or at least a limited warranty for something like this. You will have to ask they most likely will not offer it.
2200 Bay Champ/200 Mercury Optimax 2017 Tundra TSS 4x4 Crewmax 5.7L
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Re: New 2018 Ford F-150 Issues
[Re: TajChauvin]
#12922671
10/04/18 05:35 PM
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Joined: Jan 2005
Posts: 7,447
redchevy
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Joined: Jan 2005
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If its under bumper to bumper warranty you should get a comparable vehicle to what you had.
I don't believe they are replacing a head because of a fuel pump screw. So long as its fixed I say drive it and it wont affect your resale.
Personally when I have been put in a car as a rental I have grinned at the fuel I saved as I don't need my truck to be a truck for daily driving to work.
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Re: New 2018 Ford F-150 Issues
[Re: TajChauvin]
#12922941
10/04/18 09:37 PM
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Joined: Feb 2018
Posts: 436
TajChauvin
OP
Angler
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OP
Angler
Joined: Feb 2018
Posts: 436 |
Update: The broken screw was inside of the fuel pump mount which is connected to the right side head. I was told late yesterday evening thats the mount was removed and being taken to a machine shop to try and remove the broken screw. I received a call today that the machine shop was able to successfully remove the broke screw without any further damage. Big weight lifted off my shoulders hearing this. If the machine shop was not able to remove the screw then the next option was replacing the head.
Im now heading to recover the truck as the issue is said to be repaired. If any other issues arise I will provide an update. Thanks all for the insight.
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Re: New 2018 Ford F-150 Issues
[Re: TajChauvin]
#12922946
10/04/18 09:40 PM
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Joined: May 2014
Posts: 7,737
GIG'EM AGGIES
TFF Celebrity
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Posts: 7,737 |
Meant to ask, which engine do you have, Eco Boost or V8 ?
I am a Senager. (Senior teenager) I have everything that I wanted as a teenager, only 50 years later. I get an allowance every month. I have PU truck and a bass boat, I am blessed. Conscience never acquits, it either accuses or excuses.
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Re: New 2018 Ford F-150 Issues
[Re: TajChauvin]
#12923051
10/05/18 12:00 AM
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Joined: Feb 2018
Posts: 436
TajChauvin
OP
Angler
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OP
Angler
Joined: Feb 2018
Posts: 436 |
3.5L Eco Boost. Went to pick up the truck and noticed it was still not accelerating right as I left the lot. Back in the shop.
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Re: New 2018 Ford F-150 Issues
[Re: TajChauvin]
#12923071
10/05/18 12:31 AM
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Joined: May 2014
Posts: 7,737
GIG'EM AGGIES
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Joined: May 2014
Posts: 7,737 |
My last two F-150's were V8 , 2014 and now 2018 FX4. Just didn't like a V6 however my brother has a 2014 Eco boost and has had zero problems. Is your truck at the dealership where you bought it ? Getting close to the time when you need a whole new engine. The reason you buy new is so you don't have these problems. Wishing you luck and a quick fix.
I am a Senager. (Senior teenager) I have everything that I wanted as a teenager, only 50 years later. I get an allowance every month. I have PU truck and a bass boat, I am blessed. Conscience never acquits, it either accuses or excuses.
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Re: New 2018 Ford F-150 Issues
[Re: TajChauvin]
#12923353
10/05/18 01:16 PM
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Joined: Feb 2011
Posts: 3,167
Ambassador84
TFF Team Angler
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TFF Team Angler
Joined: Feb 2011
Posts: 3,167 |
I would negotiate a new truck. Clean swap out. I had a torque converter fail on a brand new 2012 Silverado...truck had a little over 50 miles. I limped it to the dealership. After they revealed that they we going to have to rebuild the tranny because chunks of metal were floating around inside...I asked them to provide me a replacement of the exact truck. They found one in Houston and a 2 days later I had another brand new truck, no extra money exchanged.
Man up. Fight the GOOD fight.
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Re: New 2018 Ford F-150 Issues
[Re: TajChauvin]
#12923669
10/05/18 05:35 PM
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Joined: Apr 2004
Posts: 12,713
Stump jumper
TFF Guru
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TFF Guru
Joined: Apr 2004
Posts: 12,713 |
There will be other issues count on it. Sorry it is a Ford and I could not resist.
2200 Bay Champ/200 Mercury Optimax 2017 Tundra TSS 4x4 Crewmax 5.7L
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