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Jan 23rd, 2013
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Navionics chip problem. #12858811
08/09/18 04:09 PM
08/09/18 04:09 PM
Joined: Jul 2009
Posts: 66
Aubrey, Tx
K Johnson Offline OP
Outdoorsman
K Johnson  Offline OP
Outdoorsman

Joined: Jul 2009
Posts: 66
Aubrey, Tx
I bought what was portrayed as a new platinum south edition out of the classified. I was told he hadnít used it and I could register it. After plugging it in it was out of date and registered to a helix 9 and out of date. I have a helix 10 mega. Iíve tried the card in both slots and it will not read it says ď loading chartsĒ. Anyone have a suggestion? Iíve pmíd the seller asking to refund and Iíd send the chip but he doesnít respond. Thanks Kyle

Re: Navionics chip problem. [Re: K Johnson] #12858885
08/09/18 05:22 PM
08/09/18 05:22 PM
Joined: Nov 2010
Posts: 4,174
Charlottesville, Va
W
Wayne P. Online content
TFF Team Angler
Wayne P.  Online Content
TFF Team Angler
W

Joined: Nov 2010
Posts: 4,174
Charlottesville, Va
It does not have to be registered or updated to use.

You have to register/renew the subscription to do more updates after the original one year of Freshest Data Updates expires.

They are not unit brand/model specific.

Put the card in your computer, open the drive that has the card, click on the Navionic Folder and see what the map dates are.


Humminbird Helix 12 CHIRP SI, 1198c SI, 1198c SI, ONIX 10 SI NT, Helix 7 CHIRP SI GPS G2, SOLIX 12 SI, 360, RC-1
Re: Navionics chip problem. [Re: K Johnson] #12858986
08/09/18 06:50 PM
08/09/18 06:50 PM
Joined: Oct 2009
Posts: 1,072
Tx
Corey Stanley Offline
Extreme Angler
Corey Stanley  Offline
Extreme Angler

Joined: Oct 2009
Posts: 1,072
Tx
If after trying what Wayne recommended does not work, you can email Navionics ( help@navionics.com ) or try calling the customer service phone number and explain to them the situation. If it is a faulty card they might work out something with you or if it is an older card than you were told. they may do something along the lines of you paying the $99 to update and they send you a new card or something.

Re: Navionics chip problem. [Re: K Johnson] #12859002
08/09/18 07:14 PM
08/09/18 07:14 PM
Joined: Jul 2009
Posts: 66
Aubrey, Tx
K Johnson Offline OP
Outdoorsman
K Johnson  Offline OP
Outdoorsman

Joined: Jul 2009
Posts: 66
Aubrey, Tx


Re: Navionics chip problem. [Re: K Johnson] #12859004
08/09/18 07:16 PM
08/09/18 07:16 PM
Joined: Jul 2009
Posts: 66
Aubrey, Tx
K Johnson Offline OP
Outdoorsman
K Johnson  Offline OP
Outdoorsman

Joined: Jul 2009
Posts: 66
Aubrey, Tx
I believe the guy that sold it to me knew it was faulty thatís why he hasnít responded after reading my private messages to him. Really want to do everything possible to rectify the situation and not put him on blast.

Re: Navionics chip problem. [Re: K Johnson] #12859033
08/09/18 07:29 PM
08/09/18 07:29 PM
Joined: Oct 2009
Posts: 1,072
Tx
Corey Stanley Offline
Extreme Angler
Corey Stanley  Offline
Extreme Angler

Joined: Oct 2009
Posts: 1,072
Tx
I understand that completely, good luck with the situation. If any other questions or something I can help with it just let me know.

Last edited by Corey Stanley; 08/09/18 07:30 PM.
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