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Jan 23rd, 2013
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My Humminbird #12760817
05/18/18 08:42 PM
05/18/18 08:42 PM
Joined: Aug 2007
Posts: 2,203
Downtown Tomball, Texas
721Phoenix Online content OP
Extreme Angler
721Phoenix  Online Content OP
Extreme Angler

Joined: Aug 2007
Posts: 2,203
Downtown Tomball, Texas
Just found out they dropped this, been nice to have been notified as a loyal customer, bunch of BS if you ask me. The have moved software updates to a new page.

https://www.humminbird.com/support/software-updates


Wishin I was fishin!! ..............>(((//*>
2013 Phoenix 721 ProXP - 250 Pro XS - Ultrex
Humminbird Helix 10SI(2)
PB Largemouth - 9.51 - Toledo Bend - March 2014
Re: My Humminbird [Re: 721Phoenix] #12761343
05/19/18 10:48 AM
05/19/18 10:48 AM
Joined: Mar 2006
Posts: 994
Waco, TX
J
javelin150 Online content
Pro Angler
javelin150  Online Content
Pro Angler
J

Joined: Mar 2006
Posts: 994
Waco, TX
So they make an enhancement to their webpage experience by making downloading sw updates more customer friendly and you want to make a big fuss over how they notified customers? Seems pretty petty to me. They made the change to help customers out, be happy about it

Re: My Humminbird [Re: javelin150] #12761484
05/19/18 02:30 PM
05/19/18 02:30 PM
Joined: Aug 2014
Posts: 239
Temple
R
RBDavis3591 Online content
Outdoorsman
RBDavis3591  Online Content
Outdoorsman
R

Joined: Aug 2014
Posts: 239
Temple
Originally Posted By: javelin150
So they make an enhancement to their webpage experience by making downloading sw updates more customer friendly and you want to make a big fuss over how they notified customers? Seems pretty petty to me. They made the change to help customers out, be happy about it
There are two things wrong with the way Humminbird did it:

1) The existing accounts are no longer valid which requires a new account be created.

2) There was no advance notification of the activation of a new web page and inactivating the old web page so that users could migrate their existing data such as

* Unit Serial Number

* Model

* Purchase Date

Re: My Humminbird [Re: 721Phoenix] #12761897
05/19/18 11:27 PM
05/19/18 11:27 PM
Joined: Feb 2010
Posts: 10,757
Lewisville Tx.
shut-up-and-fish Online content
TFF Guru
shut-up-and-fish  Online Content
TFF Guru

Joined: Feb 2010
Posts: 10,757
Lewisville Tx.

Originally Posted By: 721Phoenix
Just found out they dropped this, been nice to have been notified as a loyal customer, bunch of BS if you ask me. The have moved software updates to a new page.

https://www.humminbird.com/support/software-updates


No one likes change, however, I do believe this is not a huge deal and we will all adjust to it very easily as it is Simply. Clearly. Better.

Yes, Humminbird has changed its format to the "My Humminbird" You will still register the unit and with-in registering it will have an area to check off yes or no to receive the things we received in the older format.

Check here to receive special offers, discounts and other important e-mail communications from Humminbird.
Yes
No

If you have registered any product with "My Humminbird" in the past you are still on the email list for software updates notifications. Your information continues to be on file.

https://www.humminbird.com/support/faqs/MyHumminbird

Go To Humminbird Main Page and cursor over support tab


Click on Register Your Product




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From *Sales to *Installation Services too *On the Water Education & Instructional Trips
We have you covered here @ shut-up-and-fish for all of your Humminbird, Lowrance,
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Re: My Humminbird [Re: 721Phoenix] #12764125
05/21/18 10:13 PM
05/21/18 10:13 PM
Joined: Jul 2014
Posts: 3,671
Arlington
B
Bobby Milam Offline
TFF Team Angler
Bobby Milam  Offline
TFF Team Angler
B

Joined: Jul 2014
Posts: 3,671
Arlington
Got my email about it today.

Re: My Humminbird [Re: Bobby Milam] #12764285
05/22/18 01:02 AM
05/22/18 01:02 AM
Joined: Aug 2014
Posts: 239
Temple
R
RBDavis3591 Online content
Outdoorsman
RBDavis3591  Online Content
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R

Joined: Aug 2014
Posts: 239
Temple
Originally Posted By: Bobby Milam
Got my email about it today.
Got mine also ... 3 days after they actually made the change.

Re: My Humminbird [Re: 721Phoenix] #12764569
05/22/18 05:19 AM
05/22/18 05:19 AM
Joined: Jul 2014
Posts: 3,671
Arlington
B
Bobby Milam Offline
TFF Team Angler
Bobby Milam  Offline
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B

Joined: Jul 2014
Posts: 3,671
Arlington
Sounds like just a scheduling snafu between departments on timing.

Re: My Humminbird [Re: 721Phoenix] #12765093
05/22/18 05:01 PM
05/22/18 05:01 PM
Joined: Dec 2012
Posts: 5,465
Burleson,TX
44 Diesel Online content
TFF Celebrity
44 Diesel  Online Content
TFF Celebrity

Joined: Dec 2012
Posts: 5,465
Burleson,TX
Going to just a 1 year warranty is not good. That would be the shortest warranty in the industry.

Re: My Humminbird [Re: javelin150] #12765337
05/22/18 07:34 PM
05/22/18 07:34 PM
Joined: Aug 2007
Posts: 2,203
Downtown Tomball, Texas
721Phoenix Online content OP
Extreme Angler
721Phoenix  Online Content OP
Extreme Angler

Joined: Aug 2007
Posts: 2,203
Downtown Tomball, Texas
Originally Posted By: javelin150
So they make an enhancement to their webpage experience by making downloading sw updates more customer friendly and you want to make a big fuss over how they notified customers? Seems pretty petty to me. They made the change to help customers out, be happy about it


No problem with the change, I took a look after I got the email, looks good. But if you are going to make a change of this magnitude then you notify your customers first. Plain and simple. Somebody did a lousy job on this one.


Wishin I was fishin!! ..............>(((//*>
2013 Phoenix 721 ProXP - 250 Pro XS - Ultrex
Humminbird Helix 10SI(2)
PB Largemouth - 9.51 - Toledo Bend - March 2014
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