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Jan 23rd, 2013
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Huk Fishing Issues #12740443
05/02/18 11:08 PM
05/02/18 11:08 PM
Joined: Jan 2010
Posts: 1,574
Justin, Texas
Justin DuBose Offline OP
Extreme Angler
Justin DuBose  Offline OP
Extreme Angler

Joined: Jan 2010
Posts: 1,574
Justin, Texas
I've sent their customer service multiple emails and called multiple times in the last 2 weeks. I can't get anyone to return my emails or my calls. Has anyone else had this issue?

Re: Huk Fishing Issues [Re: Justin DuBose] #12740453
05/02/18 11:19 PM
05/02/18 11:19 PM
Joined: Jan 2015
Posts: 1,437
TX
C
Chris_K Offline
Extreme Angler
Chris_K  Offline
Extreme Angler
C

Joined: Jan 2015
Posts: 1,437
TX
I’ve only called them once about a year ago. They were awesome then..

Re: Huk Fishing Issues [Re: Justin DuBose] #12740484
05/02/18 11:47 PM
05/02/18 11:47 PM
Joined: Jan 2008
Posts: 15,121
Justin, TX.
Donald Harper Online happy
TFF Guru
Donald Harper  Online Happy
TFF Guru

Joined: Jan 2008
Posts: 15,121
Justin, TX.
Cabala's sells HUk everything. Go to the service desk and complain about their lack of contact and they will hook you up with the right rep..


Each person you work with holds some promise to your future success.
www.eletewater.com - Staying Hydrated
www.lakeoviachic.com - Booking Mexico Trips
20 Hot Spot Mapping - GPS Contour Chips - Custom Spinner Baits - Jigs -Spooks
Pure Extracts - Minnow-Night Crawler-Crayfish-Craylic


Re: Huk Fishing Issues [Re: Justin DuBose] #12740530
05/03/18 12:17 AM
05/03/18 12:17 AM
Joined: May 2008
Posts: 5,383
Magnolia, Texas
R
Rayzor Offline
TFF Celebrity
Rayzor  Offline
TFF Celebrity
R

Joined: May 2008
Posts: 5,383
Magnolia, Texas
Heck, Academy sells HUK in limited quantity. They are on the corner of every major road in Houston. BPS sells a bunch. Talk to them.


Be safe,
Rayzor

2001 Triton Tx-21/225 Mercury EFI
Re: Huk Fishing Issues [Re: Justin DuBose] #12740660
05/03/18 01:23 AM
05/03/18 01:23 AM
Joined: Mar 2011
Posts: 2,130
Seagoville / Lake Fork
S
senko 10lb Offline
Extreme Angler
senko 10lb  Offline
Extreme Angler
S

Joined: Mar 2011
Posts: 2,130
Seagoville / Lake Fork
They don't answer the phone. Emails take over a week. Will not buy anything online again only from local store.

Re: Huk Fishing Issues [Re: senko 10lb] #12740783
05/03/18 02:36 AM
05/03/18 02:36 AM
Joined: Sep 2007
Posts: 18
Lakehills, TX
I
iFlip Offline
Green Horn
iFlip  Offline
Green Horn
I

Joined: Sep 2007
Posts: 18
Lakehills, TX
I won't ever support them again. Got a shirt for Christmas, washed it once before wearing it and it came unraveled in several places. About a half dozen phone calls later they reluctantly agreed to replace it. Sent the shirt back and never heard back from them again.

Re: Huk Fishing Issues [Re: Justin DuBose] #12741133
05/03/18 01:29 PM
05/03/18 01:29 PM
Joined: May 2008
Posts: 1,310
Grapevine, Texas
R
redraider4life Online content
Extreme Angler
redraider4life  Online Content
Extreme Angler
R

Joined: May 2008
Posts: 1,310
Grapevine, Texas
Sorry you guys are having issues with HUK..I have not had any so I guess I'm at least lucky at buying fishing gear compared to actually catching fish!


Life can be best understood looking back, but it can only be lived looking forward !
Re: Huk Fishing Issues [Re: Justin DuBose] #12741339
05/03/18 02:53 PM
05/03/18 02:53 PM
Joined: Jan 2010
Posts: 1,574
Justin, Texas
Justin DuBose Offline OP
Extreme Angler
Justin DuBose  Offline OP
Extreme Angler

Joined: Jan 2010
Posts: 1,574
Justin, Texas
You would think as much as they are growing in the fishing industry they would have a a little better customer service. I did pay over $600 for new rain gear and its not working.....

Re: Huk Fishing Issues [Re: Justin DuBose] #12741718
05/03/18 05:46 PM
05/03/18 05:46 PM
Joined: Feb 2009
Posts: 8,043
Rockwall,Tx
B
BThomas Offline
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BThomas  Offline
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B

Joined: Feb 2009
Posts: 8,043
Rockwall,Tx
not working ? What's not working ?

Re: Huk Fishing Issues [Re: BThomas] #12741885
05/03/18 07:24 PM
05/03/18 07:24 PM
Joined: Jan 2010
Posts: 1,574
Justin, Texas
Justin DuBose Offline OP
Extreme Angler
Justin DuBose  Offline OP
Extreme Angler

Joined: Jan 2010
Posts: 1,574
Justin, Texas
Originally Posted By: BThomas
not working ? What's not working ?


The rain gear is leaking. I'm getting soaked when it rains!

Re: Huk Fishing Issues [Re: Justin DuBose] #12743437
05/04/18 07:45 PM
05/04/18 07:45 PM
Joined: Jun 2014
Posts: 50
T
THAPCO4 Offline
Outdoorsman
THAPCO4  Offline
Outdoorsman
T

Joined: Jun 2014
Posts: 50
Dealing with them right now. I have, umm had, a Kryptek Next Gen Rain Jacket that the velcro on the hood was wearing a hole in the shoulder. They asked me color and size and said ship it back and they would replace it. Shipped it back. They emailed me to say they did not have stock so I could get a refund or credit, what did I want? I told them I really wanted that jacket, but to contact me so we could discuss the issue. Haven't heard back from them. After asking around, it sounds like they grew the company based on good product and customer service but it is now over. By the way, Marolina Outdoor is the parent company for Huk.

Re: Huk Fishing Issues [Re: THAPCO4] #12743507
05/04/18 08:45 PM
05/04/18 08:45 PM
Joined: Jan 2005
Posts: 5,656
Liberty
C
ChanceHuiet Online happy
TFF Celebrity
ChanceHuiet  Online Happy
TFF Celebrity
C

Joined: Jan 2005
Posts: 5,656
Liberty
Originally Posted By: THAPCO4
Dealing with them right now. I have, umm had, a Kryptek Next Gen Rain Jacket that the velcro on the hood was wearing a hole in the shoulder. They asked me color and size and said ship it back and they would replace it. Shipped it back. They emailed me to say they did not have stock so I could get a refund or credit, what did I want? I told them I really wanted that jacket, but to contact me so we could discuss the issue. Haven't heard back from them. After asking around, it sounds like they grew the company based on good product and customer service but it is now over. By the way, Marolina Outdoor is the parent company for Huk.


Wait so your out the jacket and money you paid for it and have not gotten a response or anything from them? That's pretty chicken skit if you know what I mean.


Originally Posted By: lakeforkfisherman
I can backlash toilet paper.
Re: Huk Fishing Issues [Re: Justin DuBose] #12743690
05/04/18 11:48 PM
05/04/18 11:48 PM
Joined: Sep 2011
Posts: 1,366
San Antonio
Minner Bucket Online content
Extreme Angler
Minner Bucket  Online Content
Extreme Angler

Joined: Sep 2011
Posts: 1,366
San Antonio
Glad I never followed the fad and bought any of their over-priced garbage. Their prices are so ridiculous you wouldn’t think you would have these quality issues, but people love buying for the name, not necessarily because it’s good.

Re: Huk Fishing Issues [Re: Justin DuBose] #12743704
05/04/18 11:54 PM
05/04/18 11:54 PM
Joined: Jul 2011
Posts: 4,483
nederland, TX
T
the skipper Online content
TFF Team Angler
the skipper  Online Content
TFF Team Angler
T

Joined: Jul 2011
Posts: 4,483
nederland, TX
Now I'm glad I didn't get into their stuff. Got a couple shirts on sale. The t-shirts aren't bad but they're just t-shirts, the fishing shirt started fraying after wearing it one time under a hoodie all day.

Re: Huk Fishing Issues [Re: Justin DuBose] #12743706
05/04/18 11:54 PM
05/04/18 11:54 PM
Joined: Jul 2011
Posts: 4,483
nederland, TX
T
the skipper Online content
TFF Team Angler
the skipper  Online Content
TFF Team Angler
T

Joined: Jul 2011
Posts: 4,483
nederland, TX
Also proves if you can come up with a catchy name and big price tag people will just have to have it

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