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Jan 23rd, 2013
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Universal Mania- Heads Up! #12557673
12/31/17 06:54 AM
12/31/17 06:54 AM
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Posts: 1,570
Kaufman
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psycho0819 Offline OP
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Sorry if this is a repeat post. Mods, please delete if that is the case.

Seems they are in trouble.
http://wncn.com/2017/05/03/fayetteville-...nterfeit-items/

I just placed an order with them a few hours ago. Item showed in stock and got an order confirmation number emailed to me right away. Automated I assume.

Well, I logged back into their site a few minutes ago and every item I clicked on is now sold out. Doesn't matter what dept or item, they all show sold out. Can't even add anything to the cart. So I googled reviews on them and came up with hundreds of bad reviews from the past couple of months alone. Seems items are getting ordered, billed for, and not shipped, or shipping is taking for ever when something does arrive. Most reviews say there is no answer on the phone number, no returned calls from voice mails.

I had ordered from them in the past with no problems so I never hesitated this time. I sent an email to them cancelling my order and informing them I will be disputing any charges to my card that show up from them. I will order elsewhere for a few dollars more. I hesitated to be that way, but I don't need any additional drama in my life.

Just thought TFF ought to know about this if y'all didn't already.


If you're not living on the edge, you're taking up too much space!
Re: Universal Mania- Heads Up! [Re: psycho0819] #12557686
12/31/17 08:58 AM
12/31/17 08:58 AM
Joined: Jul 2014
Posts: 3,644
Arlington
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Bobby Milam Offline
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I have ordered from them in the past with no problems but I was told the owner got arrested for selling some fake knockoffs and no one knew who was running the company. I don't know if that was true info or not, it came from one of their competitors.

Re: Universal Mania- Heads Up! [Re: psycho0819] #12557806
12/31/17 02:12 PM
12/31/17 02:12 PM
Joined: Aug 2011
Posts: 2,845
Austin, Tx
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Bob Landry Online content
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I bought two Helix 12's from them and had no issues registering them. I guess even a blind squirrel finds a nut. They had great prices.


2015 Seaark 1872 MV CC Etec-90
Two Helix 12 CHIRP SI's, , MinnKota Riptide ST80/i-pilot Link, Bob's Hydraulic
2018 Robalo R180 CC, Yamaha 115

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Re: Universal Mania- Heads Up! [Re: psycho0819] #12557849
12/31/17 02:42 PM
12/31/17 02:42 PM
Joined: Mar 2015
Posts: 3,992
Jack County
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TCK73 Offline
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I was comparing prices yesterday, and UM had MSRP on their Helix’s and Terrova’s. I will steer clear of them.

Re: Universal Mania- Heads Up! [Re: psycho0819] #12558002
12/31/17 04:19 PM
12/31/17 04:19 PM
Joined: Apr 2010
Posts: 267
Alvarado, Tx
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Taylored Offline
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Alvarado, Tx
Was considering them for ordering my Helix 10. Read too many bad reviews and decided to pay a little more elsewhere.

Re: Universal Mania- Heads Up! [Re: psycho0819] #12558151
12/31/17 05:58 PM
12/31/17 05:58 PM
Joined: Nov 2003
Posts: 903
The Republic of Texas
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doctorxring Offline
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There has been a lot of talk about them on Bass Boat Central. Bobby Milam above post is
correct. Steer clear. If you just placed an order I would call your card company and cancel
the order.

Re: Universal Mania- Heads Up! [Re: psycho0819] #12558217
12/31/17 06:46 PM
12/31/17 06:46 PM
Joined: Dec 2012
Posts: 5,395
Burleson,TX
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Burleson,TX
I got my solix from them in July. I got a payment confirmation from them but the same unit had two different prices. So I sent them a pm through BBC. They were prompt to answer my PM but that was the only contact I got from them was through PMs, no emails of shipping info. I then had to PM them for shipping info and they replied with it. Very unusual for them to do business this way. They also had some issues with being a board sponsor on BBC as well. They may not recover from this mess

Re: Universal Mania- Heads Up! [Re: psycho0819] #12558410
12/31/17 08:25 PM
12/31/17 08:25 PM
Joined: Aug 2011
Posts: 2,845
Austin, Tx
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Bob Landry Online content
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The items I purchased had the best prices on the Internet, no tax, free shipping.All good things must come to an end.


2015 Seaark 1872 MV CC Etec-90
Two Helix 12 CHIRP SI's, , MinnKota Riptide ST80/i-pilot Link, Bob's Hydraulic
2018 Robalo R180 CC, Yamaha 115

Bitter Gun Owner
Bitter Clinger
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Re: Universal Mania- Heads Up! [Re: psycho0819] #12558943
01/01/18 02:52 AM
01/01/18 02:52 AM
Joined: Feb 2010
Posts: 10,712
Lewisville Tx.
shut-up-and-fish Offline
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I know that the Manufactures such as Lowrance, Garmin, Humminbird, Minn Kota and MotorGuide have had them on there radar for a few years trying to shut it/them down. I am not sure what is going on with the website and or the article. The phones still go to the original company voice mail. I have been told that it is one guy and he runs Universal Mania, Digital Oasis, "THE" Digital Oasis and several other like websites. It has been a 50/50 shot weather your order would go through or not. I have heard many horror stories from customers that asked me for quotes then went through these said websites to get a better deal only to come back to me for there purchase telling me they either got burned and are disputing the charge with there CC company and or PayPal. Sometimes they said they got a refund minus a 15% restocking fee. This being the case after talking with someone and being told they had the item in stock. After they placed there order they got an email stating item is on back order. The consumer would ask for a refund which was granted minus 15% restocking fee. Some folks like you hear in this thread had great success with placing there order. That is the 50/50 part right there...

Just not sure how legit this all is....



www.shut-up-and-fish.com
From *Sales to *Installation Services too *On the Water Education & Instructional Trips
We have you covered here @ shut-up-and-fish for all of your Humminbird, Lowrance,
Garmin, Minn Kota & Motorguide needs plus much more - Call Now 972 822 9285
Re: Universal Mania- Heads Up! [Re: psycho0819] #12559156
01/01/18 08:15 AM
01/01/18 08:15 AM
Joined: Jan 2013
Posts: 83
McKinney, Tx
C
CraZyNOTRT Offline
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McKinney, Tx
Yep stay away from them.
Ordered a smartstrike map card (in stock) for my helix little over 2 weeks ago. Never shipped. They were slow to respond to emails and they never answer the phone. Finally got response saying it would take 1-4 weeks. Sent email back telling them to cancel order and give refund. Still no reply and no refund.

Re: Universal Mania- Heads Up! [Re: psycho0819] #12559165
01/01/18 09:56 AM
01/01/18 09:56 AM
Joined: Oct 2008
Posts: 3,208
Grand Prairie
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BigCaseyB206 Online happy
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They are no longer a board sponsor on BBC........doesn't sound good for anyone that has placed orders through them. I hope all affected gets their money back if they're not able to deliver

Re: Universal Mania- Heads Up! [Re: psycho0819] #12560987
01/02/18 03:20 PM
01/02/18 03:20 PM
Joined: May 2011
Posts: 557
NE Texas/SW Arkansas
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Jones Trolling Motor Online content
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Shut up and fish above has the information as I understand it. The manufacturers (Lowrance, Johnson Outdoors, Motorguide) are taking Mininmum pricing, MAP pricing, MSRP seriously and doing different promotions to catch the retailer. You will notice that dealers for these items do not discount the items subject to these price restrictions. UM, MooDeals, Digital Oasis are owned by the same people is my understanding also. To the consumer, I don't blame you for saving a buck -- but you need to see what you're sacrificing in service when you save the $$'s and is it worth it.
John



www.jonestrollingmotor.com
texarkana, Ark/Tx
Re: Universal Mania- Heads Up! [Re: psycho0819] #12566306
01/06/18 03:11 PM
01/06/18 03:11 PM
Joined: Nov 2007
Posts: 3,590
scotland tx
ssmith Online content
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the map pricing is a joke there is always somebody that goes around it . the field will be leveled some when an out of state retailer cant send product over state lines without collecting sales taxes.

Re: Universal Mania- Heads Up! [Re: psycho0819] #12566321
01/06/18 03:23 PM
01/06/18 03:23 PM
Joined: Dec 2008
Posts: 7,337
Boerne, Texas
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grout-scout Offline
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There was one link posted that said they were selling counterfeit garmins. I’m not sure how that would be possible??? So maybe the link was wrong or made up, I have no clue. They did have some great prices at times though.

Re: Universal Mania- Heads Up! [Re: psycho0819] #12566542
01/06/18 08:47 PM
01/06/18 08:47 PM
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Austin, Tx
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Bob Landry Online content
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I know my HB Helix's were legit because I didn't have any prob registering them. Guess I dodged the bullet.


2015 Seaark 1872 MV CC Etec-90
Two Helix 12 CHIRP SI's, , MinnKota Riptide ST80/i-pilot Link, Bob's Hydraulic
2018 Robalo R180 CC, Yamaha 115

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Re: Universal Mania- Heads Up! [Re: psycho0819] #12566960
01/07/18 03:22 AM
01/07/18 03:22 AM
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Boerne, Texas
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Apparently they first got into trouble by selling fake Otterbox cases, then expanded their counterfeit lineup. I hate crooks.

Re: Universal Mania- Heads Up! [Re: Bob Landry] #12566990
01/07/18 03:51 AM
01/07/18 03:51 AM
Joined: Feb 2010
Posts: 10,712
Lewisville Tx.
shut-up-and-fish Offline
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Originally Posted By: Bob Landry
I know my HB Helix's were legit because I didn't have any prob registering them. Guess I dodged the bullet.


They will register fine. It is if you ever have the need for any warranty work is where a red flag could or could not pose an issue.



www.shut-up-and-fish.com
From *Sales to *Installation Services too *On the Water Education & Instructional Trips
We have you covered here @ shut-up-and-fish for all of your Humminbird, Lowrance,
Garmin, Minn Kota & Motorguide needs plus much more - Call Now 972 822 9285
Re: Universal Mania- Heads Up! [Re: psycho0819] #12568936
01/08/18 06:07 PM
01/08/18 06:07 PM
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Posts: 5,395
Burleson,TX
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They have now closed shop....

Re: Universal Mania- Heads Up! [Re: ssmith] #12570408
01/09/18 02:54 PM
01/09/18 02:54 PM
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Posts: 557
NE Texas/SW Arkansas
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Jones Trolling Motor Online content
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NE Texas/SW Arkansas
Originally Posted By: ssmith
the map pricing is a joke there is always somebody that goes around it . the field will be leveled some when an out of state retailer cant send product over state lines without collecting sales taxes.

I can agree it's a joke, but it's a "joke" that dealers have to contend with. The interstate sales tax is being worked on in various ways and will upset some when it comes about. The only way the mfgs are going to enforce the MAP pricing is to allow only dealers to carry their product, or they could set prices high enough that non dealers couldn't discount or wouldn't be worth it in $$'s to sell the item,then could give the dealers an incentive on the back side after the sell. As long as "business" can order from a jobber, there will be non dealers cutting prices. As a dealer, we can't afford to be "cut off" from shipments of a product.
John

Last edited by Jones Trolling Motor; 01/09/18 02:55 PM.


www.jonestrollingmotor.com
texarkana, Ark/Tx
Re: Universal Mania- Heads Up! [Re: psycho0819] #12575829
01/12/18 09:42 PM
01/12/18 09:42 PM
Joined: Mar 2005
Posts: 1,570
Kaufman
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psycho0819 Offline OP
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I tried to contact them multiple times with no response, my bank disputed the charge and I have all my money back, so it's all good on my end. Kind of a shame they couldn't be content making money honestly, my past experience with them was just fine. Oh well.....


If you're not living on the edge, you're taking up too much space!
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