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Has anyone else had issues with Bass Mafia boxes?
#12513045
11/22/17 08:43 PM
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Joined: Aug 2013
Posts: 4,712
Txmedic033
OP
TFF Team Angler
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OP
TFF Team Angler
Joined: Aug 2013
Posts: 4,712 |
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Re: Has anyone else had issues with Bass Mafia boxes?
[Re: Txmedic033]
#12513048
11/22/17 08:45 PM
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Joined: May 2012
Posts: 4,533
bigbass94
TFF Team Angler
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TFF Team Angler
Joined: May 2012
Posts: 4,533 |
That should NOT happen. I have nothing but Bass Mafia boxes, including the one pictured, and I've had zero problems with any of them. I'm sure Bass Mafia will take care of it.
"If people concentrated on the really important things in life, there'd be a shortage of fishing poles." - Doug Larson
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Re: Has anyone else had issues with Bass Mafia boxes?
[Re: Txmedic033]
#12513113
11/22/17 10:06 PM
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Joined: Nov 2014
Posts: 23,404
SteezMacQueen
TFF Guru
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TFF Guru
Joined: Nov 2014
Posts: 23,404 |
They are all plastic.....and all will break eventually. For that reason, I use the cheaper-by-the-dozen Plano 3700's. I just replace them annually or sooner.
Eat. Sleep. Fish.
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Re: Has anyone else had issues with Bass Mafia boxes?
[Re: Txmedic033]
#12513234
11/23/17 12:06 AM
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Joined: May 2010
Posts: 4,582
lamoon78
TFF Team Angler
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TFF Team Angler
Joined: May 2010
Posts: 4,582 |
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Re: Has anyone else had issues with Bass Mafia boxes?
[Re: Txmedic033]
#12513293
11/23/17 12:50 AM
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Joined: Oct 2006
Posts: 13,521
Ken A.
Groovy
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Groovy
Joined: Oct 2006
Posts: 13,521 |
Good Grief! I have Plano boxes in my boat that are from 1990 that are still in good shape.
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Re: Has anyone else had issues with Bass Mafia boxes?
[Re: Txmedic033]
#12513349
11/23/17 01:50 AM
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Joined: Dec 2016
Posts: 112
Bigguy1
Outdoorsman
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Outdoorsman
Joined: Dec 2016
Posts: 112 |
For the most part their boxes are the best in the industry of being strong. I would definitely give them a call if you just emailed them just in case it went to their spam.
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Re: Has anyone else had issues with Bass Mafia boxes?
[Re: Txmedic033]
#12513616
11/23/17 11:07 AM
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Joined: Jul 2012
Posts: 12,214
Cast
TFF Guru
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TFF Guru
Joined: Jul 2012
Posts: 12,214 |
I have only their boxes and no complaints. There is a guy on here that is associated with them, he took care of me when I had a cosmetic issue awhile back.
Cast I have a short attention spa
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Re: Has anyone else had issues with Bass Mafia boxes?
[Re: Txmedic033]
#12513703
11/23/17 01:58 PM
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Joined: Sep 2006
Posts: 1,105
Gilbert M.
Extreme Angler
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Extreme Angler
Joined: Sep 2006
Posts: 1,105 |
Yup, good customer service, had a latch break. Sent them email with photo and got a new one in the mail.
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Re: Has anyone else had issues with Bass Mafia boxes?
[Re: Txmedic033]
#12513724
11/23/17 02:23 PM
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Joined: Oct 2017
Posts: 415
1bassdaddy
Angler
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Angler
Joined: Oct 2017
Posts: 415 |
I broke a Plano box once...but the other 37 of em are doing just fine
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Re: Has anyone else had issues with Bass Mafia boxes?
[Re: Txmedic033]
#12513855
11/23/17 03:51 PM
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Joined: Aug 2013
Posts: 4,712
Txmedic033
OP
TFF Team Angler
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OP
TFF Team Angler
Joined: Aug 2013
Posts: 4,712 |
I don't know if I've ever broken a Plano box. I bought a few Bass Mafia boxes when they were on sale. I used the "Contact" form, emailed explanation with pics, called, and sent another email with pics to a different address I was given. Still haven't heard back. Maybe they took the week off and most of last week too....
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Re: Has anyone else had issues with Bass Mafia boxes?
[Re: Txmedic033]
#12513873
11/23/17 04:01 PM
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Joined: Sep 2005
Posts: 423
dlwfish
Angler
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Angler
Joined: Sep 2005
Posts: 423 |
Looks like it fell out the back of a truck...
Im sure theyll take care of it.
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Re: Has anyone else had issues with Bass Mafia boxes?
[Re: Txmedic033]
#12514135
11/23/17 10:37 PM
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Joined: Feb 2013
Posts: 5,249
Bass-N-Buck Master
TFF Celebrity
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TFF Celebrity
Joined: Feb 2013
Posts: 5,249 |
Plano #1 in plastic boxes since the 1900's
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Re: Has anyone else had issues with Bass Mafia boxes?
[Re: Txmedic033]
#12525868
12/04/17 03:55 AM
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Joined: Aug 2013
Posts: 4,712
Txmedic033
OP
TFF Team Angler
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OP
TFF Team Angler
Joined: Aug 2013
Posts: 4,712 |
Multiple calls and emails and I have yet to get a response. When someone answers the phone, they just tell me to send another email. Pretty poor customer support for the most expensive bait boxes on the market.
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Re: Has anyone else had issues with Bass Mafia boxes?
[Re: Txmedic033]
#12526188
12/04/17 03:33 PM
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Joined: May 2012
Posts: 4,533
bigbass94
TFF Team Angler
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TFF Team Angler
Joined: May 2012
Posts: 4,533 |
Multiple calls and emails and I have yet to get a response. When someone answers the phone, they just tell me to send another email. Pretty poor customer support for the most expensive bait boxes on the market. That's a shame because I'm a big fan of their products.
"If people concentrated on the really important things in life, there'd be a shortage of fishing poles." - Doug Larson
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Re: Has anyone else had issues with Bass Mafia boxes?
[Re: Txmedic033]
#12526320
12/04/17 04:58 PM
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Joined: Sep 2012
Posts: 811
bbassfishes
Pro Angler
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Pro Angler
Joined: Sep 2012
Posts: 811 |
I've had this same issue. Broken latch. Said I would gladly pay for a new one in the initial contact email, but never a response. Called twice to no answer. Just left voicemails and no call backs. It's a shame to lose a customer over something so small. They make some great product.
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