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Jan 23rd, 2013
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Has anyone else had issues with Bass Mafia boxes? #12513045
11/22/17 08:43 PM
11/22/17 08:43 PM
Joined: Aug 2013
Posts: 4,672
Longview, Tx
Txmedic033 Offline OP
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Txmedic033  Offline OP
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Longview, Tx




This box was in a storage compartment with another Bass Mafia box and quite a few much cheaper boxes. I have never busted another box while it was in the storage compartment and wonder if maybe the larger box is just weaker than the rest of the lineup. I've attempted to contact Bass Mafia without any reply in the last week.

Re: Has anyone else had issues with Bass Mafia boxes? [Re: Txmedic033] #12513048
11/22/17 08:45 PM
11/22/17 08:45 PM
Joined: May 2012
Posts: 4,517
San Antonio, Texas
B
bigbass94 Offline
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San Antonio, Texas
That should NOT happen. I have nothing but Bass Mafia boxes, including the one pictured, and I've had zero problems with any of them. I'm sure Bass Mafia will take care of it.


"If people concentrated on the really important things in life, there'd be a shortage of fishing poles." - Doug Larson
Re: Has anyone else had issues with Bass Mafia boxes? [Re: Txmedic033] #12513113
11/22/17 10:06 PM
11/22/17 10:06 PM
Joined: Nov 2014
Posts: 6,445
Red Oak, Galveston, and Pagosa...
S
SteezMacQueen Online sleepy
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SteezMacQueen  Online Sleepy
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Joined: Nov 2014
Posts: 6,445
Red Oak, Galveston, and Pagosa...
They are all plastic.....and all will break eventually. For that reason, I use the cheaper-by-the-dozen Plano 3700's. I just replace them annually or sooner.


Eat. Sleep. Fish.
Re: Has anyone else had issues with Bass Mafia boxes? [Re: Txmedic033] #12513234
11/23/17 12:06 AM
11/23/17 12:06 AM
Joined: May 2010
Posts: 4,478
Livingston Tx
lamoon78 Offline
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lamoon78  Offline
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Posts: 4,478
Livingston Tx
Yep Plano for me.

Re: Has anyone else had issues with Bass Mafia boxes? [Re: Txmedic033] #12513293
11/23/17 12:50 AM
11/23/17 12:50 AM
Joined: Oct 2006
Posts: 10,267
Trophy Club, TX
Ken A. Offline
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Ken A.  Offline
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Posts: 10,267
Trophy Club, TX
Good Grief! I have Plano boxes in my boat that are from 1990 that are still in good shape.

Re: Has anyone else had issues with Bass Mafia boxes? [Re: Txmedic033] #12513349
11/23/17 01:50 AM
11/23/17 01:50 AM
Joined: Dec 2016
Posts: 49
Soon to be Lake Conroe
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Bigguy1 Offline
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Bigguy1  Offline
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Posts: 49
Soon to be Lake Conroe
For the most part their boxes are the best in the industry of being strong. I would definitely give them a call if you just emailed them just in case it went to their spam.

Re: Has anyone else had issues with Bass Mafia boxes? [Re: Txmedic033] #12513616
11/23/17 11:07 AM
11/23/17 11:07 AM
Joined: Jul 2012
Posts: 9,726
North Texas - God's Country
Cast Online content
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Cast  Online Content
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Posts: 9,726
North Texas - God's Country
I have only their boxes and no complaints. There is a guy on here that is associated with them, he took care of me when I had a cosmetic issue awhile back.


Cast




I have a short attention spa
Re: Has anyone else had issues with Bass Mafia boxes? [Re: Txmedic033] #12513703
11/23/17 01:58 PM
11/23/17 01:58 PM
Joined: Sep 2006
Posts: 968
Midlothian, TX
Gilbert M. Offline
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Gilbert M.  Offline
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Midlothian, TX
Yup, good customer service, had a latch break. Sent them email with photo and got a new one in the mail.


Gilbert

GTB Outdoors LLC (veteran owned)
www.gtboutdoors.com
gmillerfishing@me.com
Re: Has anyone else had issues with Bass Mafia boxes? [Re: Txmedic033] #12513724
11/23/17 02:23 PM
11/23/17 02:23 PM
Joined: Oct 2017
Posts: 134
1
1bassdaddy Offline
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1bassdaddy  Offline
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Posts: 134
I broke a Plano box once...but the other 37 of em are doing just fine grin

Re: Has anyone else had issues with Bass Mafia boxes? [Re: Txmedic033] #12513855
11/23/17 03:51 PM
11/23/17 03:51 PM
Joined: Aug 2013
Posts: 4,672
Longview, Tx
Txmedic033 Offline OP
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Txmedic033  Offline OP
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Longview, Tx
I don't know if I've ever broken a Plano box. I bought a few Bass Mafia boxes when they were on sale. I used the "Contact" form, emailed explanation with pics, called, and sent another email with pics to a different address I was given. Still haven't heard back. Maybe they took the week off and most of last week too....

Re: Has anyone else had issues with Bass Mafia boxes? [Re: Txmedic033] #12513873
11/23/17 04:01 PM
11/23/17 04:01 PM
Joined: Sep 2005
Posts: 335
North TX
dlwfish Offline
Angler
dlwfish  Offline
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Posts: 335
North TX
Looks like it fell out the back of a truck...

I’m sure they’ll take care of it.

Re: Has anyone else had issues with Bass Mafia boxes? [Re: Txmedic033] #12514135
11/23/17 10:37 PM
11/23/17 10:37 PM
Joined: Feb 2013
Posts: 2,413
Fort Worth, Texas
B
Bass-N-Buck Master Offline
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Bass-N-Buck Master  Offline
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Joined: Feb 2013
Posts: 2,413
Fort Worth, Texas
Plano #1 in plastic boxes since the 1900's

Re: Has anyone else had issues with Bass Mafia boxes? [Re: Txmedic033] #12525868
12/04/17 03:55 AM
12/04/17 03:55 AM
Joined: Aug 2013
Posts: 4,672
Longview, Tx
Txmedic033 Offline OP
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Txmedic033  Offline OP
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Longview, Tx
Multiple calls and emails and I have yet to get a response. When someone answers the phone, they just tell me to send another email. Pretty poor customer support for the most expensive bait boxes on the market.

Re: Has anyone else had issues with Bass Mafia boxes? [Re: Txmedic033] #12526188
12/04/17 03:33 PM
12/04/17 03:33 PM
Joined: May 2012
Posts: 4,517
San Antonio, Texas
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bigbass94 Offline
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San Antonio, Texas
Originally Posted By: Txmedic033
Multiple calls and emails and I have yet to get a response. When someone answers the phone, they just tell me to send another email. Pretty poor customer support for the most expensive bait boxes on the market.


That's a shame because I'm a big fan of their products.


"If people concentrated on the really important things in life, there'd be a shortage of fishing poles." - Doug Larson
Re: Has anyone else had issues with Bass Mafia boxes? [Re: Txmedic033] #12526320
12/04/17 04:58 PM
12/04/17 04:58 PM
Joined: Sep 2012
Posts: 610
Granbury, TX
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bbassfishes Offline
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bbassfishes  Offline
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Joined: Sep 2012
Posts: 610
Granbury, TX
I've had this same issue. Broken latch. Said I would gladly pay for a new one in the initial contact email, but never a response. Called twice to no answer. Just left voicemails and no call backs. It's a shame to lose a customer over something so small. They make some great product.

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