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Jan 23rd, 2013
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MotorGuide Customer Service #12386763
08/15/17 03:27 PM
08/15/17 03:27 PM
Joined: Sep 2009
Posts: 1,112
Cisco,Tx
D
daddystog Offline OP
Extreme Angler
daddystog  Offline OP
Extreme Angler
D

Joined: Sep 2009
Posts: 1,112
Cisco,Tx
Been having problems with my Xi5 remote, it would just stop working I would open it up reinstall batteries and it would start back working, sometimes I could just bump it in my palm and it would work
Well this time it quit while I was fishing off a steep rocky bank and by the time I got on the outboard got it started and in reverse the wind had pushed me into the bank , damaged the Xi5 foot, prop and mounting bracket and the prop on my outboard trying to get out of there
Now MotorGuide Customer Service says there probably not going to even Fix the Xi5

Re: MotorGuide Customer Service [Re: daddystog] #12386822
08/15/17 04:07 PM
08/15/17 04:07 PM
Joined: Mar 2010
Posts: 6,681
Temple, TX.
T
T Bird Online content
TFF Celebrity
T Bird  Online Content
TFF Celebrity
T

Joined: Mar 2010
Posts: 6,681
Temple, TX.
Use your boat insurance and have all fixed.





Re: MotorGuide Customer Service [Re: daddystog] #12387417
08/15/17 11:39 PM
08/15/17 11:39 PM
Joined: Feb 2010
Posts: 10,705
Lewisville Tx.
shut-up-and-fish Offline
TFF Guru
shut-up-and-fish  Offline
TFF Guru

Joined: Feb 2010
Posts: 10,705
Lewisville Tx.

Make another call to motorguide and try reaching another rep.



www.shut-up-and-fish.com
From *Sales to *Installation Services too *On the Water Education & Instructional Trips
We have you covered here @ shut-up-and-fish for all of your Humminbird, Lowrance,
Garmin, Minn Kota & Motorguide needs plus much more - Call Now 972 822 9285
Re: MotorGuide Customer Service [Re: shut-up-and-fish] #12388404
08/16/17 06:09 PM
08/16/17 06:09 PM
Joined: Sep 2009
Posts: 1,112
Cisco,Tx
D
daddystog Offline OP
Extreme Angler
daddystog  Offline OP
Extreme Angler
D

Joined: Sep 2009
Posts: 1,112
Cisco,Tx
Hi David,
it's the one I bought from you, if you have any contacts at MotorGuide or Tips on how to get this resolved I would appreciate any help. I just want them to make good on the Trolling Motor, It's bad enough that it damaged my boat, stainless steel prop and skeg but to be paid $2000 for a Trolling Motor you can't depend on mad

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