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Jan 23rd, 2013
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My brand new Falcon rod broke #11515189 04/01/16 03:19 AM
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Danny L. Weems Offline OP
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I bought a Falcon Cara Weightless worn rod from Academy in Tyler less than a month ago and about my third cast today it just breaks about 12" from tip. I have no idea how it broke, it just snapped when I cast.
I haven't had a Falcon rod since I bought a Carolina lizard dragger about 25 years ago and I've never had any trouble with their products.
Has anyone had to deal with Falcon or Academy on something like this?
Would I contact Falcon or Academy?
I really like the rod and fully understand every manufacturer has problems from time to time so I'm no way upset at Falcon, just looking for some advice.

Thanks


Phil 4:13 "I can do all things through Christ who strengthens me"
Moritz Chevrolet - 9101 Camp Bowie W Blvd, Fort Worth, TX - Monte Coon (817) 696-2003
Re: My brand new Falcon rod broke [Re: Danny L. Weems] #11515196 04/01/16 03:20 AM
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Rhaider Offline
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If you bring it back to Academy with the receipt they're usually great about customer service. Also, I'm sure Falcon would help you out too but that may take a good bit longer than going to the retailer directly.

Re: My brand new Falcon rod broke [Re: Rhaider] #11515200 04/01/16 03:23 AM
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Danny L. Weems Offline OP
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Yeah I'll call Academy in the morning. I would like to get a replacement before Saturday.

Thanks


Phil 4:13 "I can do all things through Christ who strengthens me"
Re: My brand new Falcon rod broke [Re: Danny L. Weems] #11515217 04/01/16 03:29 AM
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Rhaider Offline
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Definitely. They helped me out this weekend when the drag star on my curado stopped clicking. Replaced it no questions asked.

Re: My brand new Falcon rod broke [Re: Danny L. Weems] #11515224 04/01/16 03:32 AM
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Fish Killer Offline
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How many times did you fish with it before it broke?


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Re: My brand new Falcon rod broke [Re: Danny L. Weems] #11515262 04/01/16 03:46 AM
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CLedbetter Offline
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Academy will take anything back. Watched a guy return 1 yr old work boots that had been road hard and put up wet. Couldn't believe he had the balls to even try to return them.

Re: My brand new Falcon rod broke [Re: Fish Killer] #11515297 04/01/16 04:04 AM
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Danny L. Weems Offline OP
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Originally Posted By: Fish Killer
How many times did you fish with it before it broke?

Went out 3 or 4 times since I had it but didn't use it that much. It was in my rotation of 12 or so others on the deck of my boat.


Phil 4:13 "I can do all things through Christ who strengthens me"
Re: My brand new Falcon rod broke [Re: Danny L. Weems] #11515423 04/01/16 10:40 AM
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Jarrett Latta Online Content
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Never taken a rod back to academy with a receipt. Only time you need a receipt is if you want cash back. Take it in. Show them and tell them you want another rod. If they don't have it, you will get a store gift card

Re: My brand new Falcon rod broke [Re: Danny L. Weems] #11515426 04/01/16 10:46 AM
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RedRanger Offline
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Academy usually is easy to deal with

If you have an issue you can send it back to Falcon, they will make a determination if it was manufacture warranty issue.

I have been dealing with Falcon rods for many years and only fish with them, they have always been more than fair with me on warranty issues.

Re: My brand new Falcon rod broke [Re: Danny L. Weems] #11515480 04/01/16 11:55 AM
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Originally Posted By: Danny L. Weems
Yeah I'll call Academy in the morning. I would like to get a replacement before Saturday.

Thanks


Why you buying those cheap rods Danny??

bolt

Re: My brand new Falcon rod broke [Re: Danny L. Weems] #11515484 04/01/16 11:57 AM
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Academy will take it back...no questions asked.


2018 Skeeter FX20LE w/ Yamaha 250 SHO 😎




Re: My brand new Falcon rod broke [Re: Danny L. Weems] #11515493 04/01/16 12:01 PM
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SteezMacQueen Offline
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.......and that's been my experience last year with Falcon. Unknown breaks. I thought they were damaged during shipping, but the last batch I picked up in person. Never again.

Re: My brand new Falcon rod broke [Re: Danny L. Weems] #11515606 04/01/16 12:59 PM
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Undertaker56 Offline
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Academy will take anything back EXCEPT a gun or ammo. I used to work there.


I'm the last one to let you down!!!


Yes I am a real Undertaker..
I will give up my rod when you pry my cold dead hands off of it!!!!
Re: My brand new Falcon rod broke [Re: Danny L. Weems] #11515621 04/01/16 01:04 PM
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monster fish Offline
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i have had a few rods from academy break on me, I am thinking maybe because the way they handle them at the store, im sure they are shipped in bulk and maybe get thrown around at times. but they will exchange with no problem,,,,

Re: My brand new Falcon rod broke [Re: Ken A.] #11515647 04/01/16 01:15 PM
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Danny L. Weems Offline OP
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Originally Posted By: Ken A.
Originally Posted By: Danny L. Weems
Yeah I'll call Academy in the morning. I would like to get a replacement before Saturday.

Thanks


Why you buying those cheap rods Danny??

bolt


LOL Ken, I took a reccomendation for one of the yahoos on here!
whip


Phil 4:13 "I can do all things through Christ who strengthens me"
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