Forums59
Topics1,038,962
Posts13,956,462
Members144,184
|
Most Online39,925 Dec 30th, 2023
|
|
Re: Tackle Warehouse
[Re: Douglas J]
#10647552
02/25/15 07:48 PM
|
Joined: May 2007
Posts: 40,373
WAWI
TFF Guru
|
TFF Guru
Joined: May 2007
Posts: 40,373 |
Coddle? I think it's cuddle! You guys crack me up, intelligence at its finest! Lol, this might be one of those times you should just register with new name and start over.
|
|
Re: Tackle Warehouse
[Re: Samboy04]
#10647600
02/25/15 08:09 PM
|
Joined: Feb 2015
Posts: 14
CJ04
Green Horn
|
Green Horn
Joined: Feb 2015
Posts: 14 |
This is a prime example of why a lot of good information goes without being posted! People come on here and post things and all they get are ignorant smart a** answers. Anyways back to the topic! I've never personally had a problem with tackle warehouse!
|
|
Re: Tackle Warehouse
[Re: Samboy04]
#10647619
02/25/15 08:18 PM
|
Joined: Apr 2009
Posts: 613
Texascajun69
Pro Angler
|
Pro Angler
Joined: Apr 2009
Posts: 613 |
I have made several orders with TW with no issues. I am wondering how did you talk to them when you called. I have found that nice (no matter who is a fault) usually wins the race faster than unloading on them with your frustration. And it is frustrating to receive an order and something is not right. But I have found if i call and talk nice to them, i get very good results. Just FYI
John K Fontenot Diapers and Politicians need to be changed often; and for the same reason.
|
|
Re: Tackle Warehouse
[Re: Samboy04]
#10647622
02/25/15 08:20 PM
|
Joined: Mar 2004
Posts: 4,054
txsuperman
TFF Team Angler
|
TFF Team Angler
Joined: Mar 2004
Posts: 4,054 |
They have the poorest customer service that I've ran in to. Good luck.
|
|
Re: Tackle Warehouse
[Re: Samboy04]
#10647629
02/25/15 08:24 PM
|
Joined: Feb 2015
Posts: 2
TWT
Green Horn
|
Green Horn
Joined: Feb 2015
Posts: 2 |
Hello OP,
We sincerely apologize that you were unsatisfied with your latest experience. Anytime you encounter a situation with us and you are not satisfied please ask to speak with a manager or supervisor right away. Without our customer's we would not be where we are today so your satisfaction and happiness with our service is paramount. There are many different factor's that are involved with each scenario and sometimes a simple explanation behind our actions also helps. Unfortunately from this post, since there is no contact information, we cannot get in touch with you to address the situation and give you the service you deserve. Please contact us right away at 1-800-300-4916 and we will take care of you. Again, if you have this problem in the future please ask to speak with a supervisor or manager so that we have a chance to rectify it. Unfortunately these posts don't always get seen and so if you contact us directly we can address your issue right away and get you taken care of! Thank you for choosing Tackle Warehouse!
Sincerely,
Tackle Warehouse info@tacklewarehouse.com
|
|
Re: Tackle Warehouse
[Re: Texascajun69]
#10647631
02/25/15 08:25 PM
|
Joined: Nov 2014
Posts: 227
Samboy04
OP
Outdoorsman
|
OP
Outdoorsman
Joined: Nov 2014
Posts: 227 |
I have made several orders with TW with no issues. I am wondering how did you talk to them when you called. I have found that nice (no matter who is a fault) usually wins the race faster than unloading on them with your frustration. And it is frustrating to receive an order and something is not right. But I have found if i call and talk nice to them, i get very good results. Just FYI I wasn't rude at all!!
|
|
Re: Tackle Warehouse
[Re: CJ04]
#10647633
02/25/15 08:25 PM
|
Joined: Feb 2010
Posts: 5,103
Rob Lay
TFF Celebrity
|
TFF Celebrity
Joined: Feb 2010
Posts: 5,103 |
This is a prime example of why a lot of good information goes without being posted! People come on here and post things and all they get are ignorant smart a** answers. Anyways back to the topic! I've never personally had a problem with tackle warehouse! "Registered: 02/25/15" So what is your old username!?!
|
|
Re: Tackle Warehouse
[Re: Rob Lay]
#10647648
02/25/15 08:28 PM
|
Joined: May 2007
Posts: 40,373
WAWI
TFF Guru
|
TFF Guru
Joined: May 2007
Posts: 40,373 |
This is a prime example of why a lot of good information goes without being posted! People come on here and post things and all they get are ignorant smart a** answers. Anyways back to the topic! I've never personally had a problem with tackle warehouse! "Registered: 02/25/15" So what is your old username!?! Nice catch Mr. Lay.
|
|
Re: Tackle Warehouse
[Re: Rob Lay]
#10647650
02/25/15 08:29 PM
|
Joined: Feb 2015
Posts: 14
CJ04
Green Horn
|
Green Horn
Joined: Feb 2015
Posts: 14 |
This is a prime example of why a lot of good information goes without being posted! People come on here and post things and all they get are ignorant smart a** answers. Anyways back to the topic! I've never personally had a problem with tackle warehouse! "Registered: 02/25/15" So what is your old username!?! WTH?
|
|
Re: Tackle Warehouse
[Re: Samboy04]
#10647658
02/25/15 08:34 PM
|
Joined: Feb 2015
Posts: 2
TWT
Green Horn
|
Green Horn
Joined: Feb 2015
Posts: 2 |
Hello TXSuperman,
We apologize to you and anyone else not happy with our service. This is not the template for how we run our company and if you are not receiving quality customer service we need to hear about it. Please, we implore you all, anytime you have an issue with anything regarding Tackle Warehouse please contact us at 1-800-300-4916 or info@tacklewarehouse.com and ask for a supervisor or manager. We are here to help you with anything you need but cannot do so unless we know there is an issue. Unfortunately these message forums are not a 'concrete' way to find a solution because there may be an extended period of time before we see them, if we find the post at all. Thank you for your posts and we hope that you will contact us soon so that we can take care of you. Please e-mail info@tacklewarehouse.com or call 1-800-300-4916 if you have any questions or concerns. Thank you for choosing Tackle Warehouse.
Sincerely,
Tackle Warehouse info@tacklewarehouse.com
|
|
Re: Tackle Warehouse
[Re: Samboy04]
#10647796
02/25/15 09:43 PM
|
Joined: Oct 2012
Posts: 69
MikeB123
Outdoorsman
|
Outdoorsman
Joined: Oct 2012
Posts: 69 |
I've never had a bad experience with TW. For Tackle Warehouse to come to a problem with an effort to correct it is an example of customer service that surpasses many. I'm impressed! Hope you get you new rod soon.
|
|
Re: Tackle Warehouse
[Re: Samboy04]
#10647833
02/25/15 10:05 PM
|
Joined: Nov 2014
Posts: 23,381
SteezMacQueen
TFF Guru
|
TFF Guru
Joined: Nov 2014
Posts: 23,381 |
Tackle Warehouse is awesome in my book! Many transactions. Nothing but excellent every single time. Any room for one more happy guy on the Tackle Warehouse "band wagon"?
Eat. Sleep. Fish.
|
|
Re: Tackle Warehouse
[Re: TWT]
#10647892
02/25/15 10:25 PM
|
Joined: Nov 2007
Posts: 3,141
Rodney2100
TFF Team Angler
|
TFF Team Angler
Joined: Nov 2007
Posts: 3,141 |
Hello OP,
We sincerely apologize that you were unsatisfied with your latest experience. Anytime you encounter a situation with us and you are not satisfied please ask to speak with a manager or supervisor right away. Without our customer's we would not be where we are today so your satisfaction and happiness with our service is paramount. There are many different factor's that are involved with each scenario and sometimes a simple explanation behind our actions also helps. Unfortunately from this post, since there is no contact information, we cannot get in touch with you to address the situation and give you the service you deserve. Please contact us right away at 1-800-300-4916 and we will take care of you. Again, if you have this problem in the future please ask to speak with a supervisor or manager so that we have a chance to rectify it. Unfortunately these posts don't always get seen and so if you contact us directly we can address your issue right away and get you taken care of! Thank you for choosing Tackle Warehouse!
Sincerely,
Tackle Warehouse info@tacklewarehouse.com sounds like a mollycoddle....TW has great customer service.
|
|
Re: Tackle Warehouse
[Re: Samboy04]
#10648185
02/26/15 12:11 AM
|
Joined: Apr 2005
Posts: 6,477
Phoenix 920 Pro xp
TFF Celebrity
|
TFF Celebrity
Joined: Apr 2005
Posts: 6,477 |
never had a problem with TW best out there.
|
|
Re: Tackle Warehouse
[Re: Samboy04]
#10648319
02/26/15 01:01 AM
|
Joined: Sep 2006
Posts: 10,024
Spiderman
TFF Guru
|
TFF Guru
Joined: Sep 2006
Posts: 10,024 |
I've never had any problems with Tackle Warehouse. Price matching something that they could verify has gone really smooth too.
I will say I haven't purchased any rods from them, but bought reels from them with no issues.
The Truth is six of the seven Dwarfs are not Happy!
|
|
Moderated by banker-always fishing, chickenman, Derek 🐝, Duck_Hunter, Fish Killer, J-2, Jacob, Jons3825, JustWingem, Nocona Brian, Toon-Troller, Uncle Zeek, Weekender1
|