Seems like I read somewhere these rods had a lifetime warranty. My dad had one break the tip off of a few weeks ago trying to land a fish. He called the local academy and they told him they had never heard of that. Maybe I'm thinking about another brand.

It's Academy. You walk in, tell them hey I bought this here and it broke I need to replace it. And go replace it.


Nothing to do with the rod, they just have a VERY relaxed return system because they are huge and don't care that much. It's easier to return a rod bought at Basspro/Cabelas to an Academy than to return it back to where you bought it from... literally.

Not suggesting you do anything unethical or anything, but if it just broke to no fault of your own and it's fairly new, say whatever to get them to do the right thing. Otherwise, replace it *shrug* They're always more than willing to help within reason in my experiences, best big box store to deal with in regards to customer service per returns and replacement/exchange of damaged good.

The wife broke hers on hookset. Walked into academy and exchanged it for an allstar and no questions asked.

I have replaced a broken rod at Academy before. It was not an H2O brand, they replaced it with no problem at all.

Yup academy has a great return policy, I've never had a issue returning any of their products to the store!

Not anymore, I went to three diff academys to try to return a H2O rod that was broke 6 inches from the end and they all told me I have to call the manufacture, I told them they have replaced h2o rods for me before. They are cracking down more on returns in my area.

Have yall returned any older H2O rods?

H2O is the Academy house brand, how would you know what manufacturer to contact?

this is what I thought too, H2O is academy brand.

Broke an H2O in October. They had a very slim selection of rods so they gave me a store credit. I had kept the receipt from last January. I'll wait and see if they get a better supply this Spring. It is a good rod.

They are real good rods for the money I have 2 and haven't had any issues with them.

No disrespect meant to h20 supporters but i probably went through 8 or nine in a six month period. Three of which broke more than halfway down the rod all on hooksets. One cost me a lot of money last summer in a tournament because when it broke all i had in my hand was 1ft above the reel and i tried to handline him in and broke him off. They are the biggest pieces of junk there are. Spend 20 or 30 more and get a duckett. Allstar is a tough rod too.

Im a Dobyns guy but have 2 H20 my buddy swears by them and all he uses I haven't had any failures yet. I guess they all break I broke a Dobyns 704C last year on the hookset they replaced it so I guess they all have there issues.

hmmm I wonder now because I bought a abu verita last year and the tip broke. wonder if they will still take it.

Great company to accept returns but there is one problem... if Academy has discontinued a rod and marked it down to clearance price, its been my experience that they will refund the last sales price unless you show the receipt. They offered me $ .01 for an older $40 broken H2O rod