Posted By: The Tacklesmith
Its time for a career change but need some ideas - 10/22/17 06:02 PM
I have been working in the furniture industry for over 22 years
From warehouse manager, distribution manager, Regional distribution manager to operations manager.
I have been working on reels for over 12 years.
Before that I was a general manager for a motorcycle dealership.
Its time for a change and not sure where to go. I prefer to get back to DFW. I miss the great bass fishing but open to all options.
I have experience in a lot of different equipment.
Fork lift, cherry picker, yard mule etc. warehouse equipment.
I ran a backhoe a long time ago.
What to do for the future?
Shawn Smith
14903 Golden Hawk Trail  Cypress, Texas 77433
817.296.9252  ssmith4709@outlook.com
Seeking a job opportunity to challenge, enhance, and utilize my twenty-seven plus years of experience in Operations, Management, Distribution, and Merchandising.
PROFESSIONAL EXPERIENCE
Rooms To Go – Houston, Texas 2016 - Present
Outbound Operations Manager
 Responsible for a 1.6 million square foot warehouse, supporting $500MM is sales for all outbound product
 Direct 2 shift managers, 4 department managers, 6 supervisors, and 150 hourly employees
 Prepare daily, outbound deliveries to 50 local and 50 out of town delivery trucks
 P & L responsibility, which effectively controls expenses to improve the overall line for the warehouse
 Manage, mentor, train, hire, terminate, promote and perform triennially and yearly reviews for each outbound department
Accomplishments:
 Reduced manpower necessary for trailer load out from 60 employees down to less than 30 employees
 Increased standings for customer satisfaction surveys
 Improved inventory accuracy for delivery trucks
 Decreased issues related to missing merchandise, incorrect staging of merchandise, and damages to the merchandise
Ashley Furniture HomeStore – Salt Lake City, Utah 2014 - 2015
Operations Manager
 Responsible for a 100,000 square foot distribution center/cross dock, supporting $35MM in sales
 Direct 25 employees and Manage Delivery System including 5 contractor delivery teams
 Hire, terminate and Human Resource issues involving all departments
Accomplishments:
 Transitioned full warehouse inventory cycle from two-month period to one month
 On track to have full warehouse inventory cycle to once every two weeks
 Reorganized current employees to better utilize their strengths in different areas of the company
 Developed a better working partnership with between Ashley and the 3PL delivery service to enhance the customer experience
Ashley Furniture HomeStore – Grand Prairie, Texas 2002 - 2014
Regional Distribution Warehouse / Operations Manager
P&L responsibility for two distribution centers/cross docks (280,000 square foot Grand Prairie) and (40,000 square foot El Paso) supporting volume of $120MM annually
 Manage delivery system for 25 plus trucks a day
 Contract negotiation for all delivery trucks and service vans including DOT regulations
 Maintain all new and existing building improvements and repairs for all eight stores and both distribution centers i.e. alarms, HVAC, plumbing, building repairs and maintenance, including interaction with landlords
 Set up all preventive maintained programs
 Responsible for all escalated customer service, delivery, and store issues
 Maintain inventory standards at 99% or better
 Manage, mentor, training management staff to increase operations, employee, customer service and vendor relationship development
Accomplishments:
 Transitioned full warehouse inventory cycle from one-month period to one week
 Supported the opening of an additional five stores added in Year #2
 Reduced the cost of delivery services by going to a contract service, saving the company on personnel, management, labor cost, benefits, truck leases and company liability
 Reduced the cost of Furniture Repair by changing to contract services, saving the company on labor cost and van leases
 Spearheaded the consolidation of distribution centers earning a savings of over one million dollars per year
 All of these accomplishments moved the company toward greater efficiency and more profitability while improving the customer experience
Shawn Smith
14903 Golden Hawk Trail  Cypress, Texas 77433
817.296.9252  ssmith4709@outlook.com
Page 2
Heilig Meyers/The RoomStore – Grand Prairie, Texas 1999 – 2002
Merchandise Coordinator / Buyer
 Bedding and promotional buyer
 Set up floor for new store openings
 Design merchandise floor plans
 Order all materials and products for store openings
 Coordinate delivery of merchandise and personnel for set up process
 Inspect showrooms for cleanliness, damage or missing merchandise, furniture displays, and pricing
 Analytical reports of store inspection to mid and upper management
 Analyze sales verse advertising and compile comprehensive reports
Heilig Meyers/The RoomStore – Grand Prairie, Texas 1995 – 1999
Regional Distribution Manager
 Coordinate deliveries to customers for over one-hundred-forty million dollars of merchandise per year
 Receive an average of twenty-five semi-trailers of merchandise per week
 Customer service and pickup, utilizing strong management and communications skills, handling stressful situations
 Inventory control for eight million dollars plus of merchandise with less than two percent shrinkage
 Interviewing, hiring, performance evaluations, schedules, terminations, payroll for over three-hundred employees and contractors
 Negotiation of leasing equipment and supplies
South Valley Motor Sports – Sandy, Utah 1992 – 1995
General Manager
 Product knowledge, financing options, licensing, stock orders, maintenance for all sales units
 Inventory control, maintain seasonal products and accessories
 Interviewing, hiring, performance evaluations, terminations, scheduling for all employees
 Profit and loss statements
South Valley Motor Sports – Sandy, Utah 1988 – 1992
Parts Manager
 Inventory control
 Maintain seasonal products and accessories
From warehouse manager, distribution manager, Regional distribution manager to operations manager.
I have been working on reels for over 12 years.
Before that I was a general manager for a motorcycle dealership.
Its time for a change and not sure where to go. I prefer to get back to DFW. I miss the great bass fishing but open to all options.
I have experience in a lot of different equipment.
Fork lift, cherry picker, yard mule etc. warehouse equipment.
I ran a backhoe a long time ago.
What to do for the future?
Shawn Smith
14903 Golden Hawk Trail  Cypress, Texas 77433
817.296.9252  ssmith4709@outlook.com
Seeking a job opportunity to challenge, enhance, and utilize my twenty-seven plus years of experience in Operations, Management, Distribution, and Merchandising.
PROFESSIONAL EXPERIENCE
Rooms To Go – Houston, Texas 2016 - Present
Outbound Operations Manager
 Responsible for a 1.6 million square foot warehouse, supporting $500MM is sales for all outbound product
 Direct 2 shift managers, 4 department managers, 6 supervisors, and 150 hourly employees
 Prepare daily, outbound deliveries to 50 local and 50 out of town delivery trucks
 P & L responsibility, which effectively controls expenses to improve the overall line for the warehouse
 Manage, mentor, train, hire, terminate, promote and perform triennially and yearly reviews for each outbound department
Accomplishments:
 Reduced manpower necessary for trailer load out from 60 employees down to less than 30 employees
 Increased standings for customer satisfaction surveys
 Improved inventory accuracy for delivery trucks
 Decreased issues related to missing merchandise, incorrect staging of merchandise, and damages to the merchandise
Ashley Furniture HomeStore – Salt Lake City, Utah 2014 - 2015
Operations Manager
 Responsible for a 100,000 square foot distribution center/cross dock, supporting $35MM in sales
 Direct 25 employees and Manage Delivery System including 5 contractor delivery teams
 Hire, terminate and Human Resource issues involving all departments
Accomplishments:
 Transitioned full warehouse inventory cycle from two-month period to one month
 On track to have full warehouse inventory cycle to once every two weeks
 Reorganized current employees to better utilize their strengths in different areas of the company
 Developed a better working partnership with between Ashley and the 3PL delivery service to enhance the customer experience
Ashley Furniture HomeStore – Grand Prairie, Texas 2002 - 2014
Regional Distribution Warehouse / Operations Manager
P&L responsibility for two distribution centers/cross docks (280,000 square foot Grand Prairie) and (40,000 square foot El Paso) supporting volume of $120MM annually
 Manage delivery system for 25 plus trucks a day
 Contract negotiation for all delivery trucks and service vans including DOT regulations
 Maintain all new and existing building improvements and repairs for all eight stores and both distribution centers i.e. alarms, HVAC, plumbing, building repairs and maintenance, including interaction with landlords
 Set up all preventive maintained programs
 Responsible for all escalated customer service, delivery, and store issues
 Maintain inventory standards at 99% or better
 Manage, mentor, training management staff to increase operations, employee, customer service and vendor relationship development
Accomplishments:
 Transitioned full warehouse inventory cycle from one-month period to one week
 Supported the opening of an additional five stores added in Year #2
 Reduced the cost of delivery services by going to a contract service, saving the company on personnel, management, labor cost, benefits, truck leases and company liability
 Reduced the cost of Furniture Repair by changing to contract services, saving the company on labor cost and van leases
 Spearheaded the consolidation of distribution centers earning a savings of over one million dollars per year
 All of these accomplishments moved the company toward greater efficiency and more profitability while improving the customer experience
Shawn Smith
14903 Golden Hawk Trail  Cypress, Texas 77433
817.296.9252  ssmith4709@outlook.com
Page 2
Heilig Meyers/The RoomStore – Grand Prairie, Texas 1999 – 2002
Merchandise Coordinator / Buyer
 Bedding and promotional buyer
 Set up floor for new store openings
 Design merchandise floor plans
 Order all materials and products for store openings
 Coordinate delivery of merchandise and personnel for set up process
 Inspect showrooms for cleanliness, damage or missing merchandise, furniture displays, and pricing
 Analytical reports of store inspection to mid and upper management
 Analyze sales verse advertising and compile comprehensive reports
Heilig Meyers/The RoomStore – Grand Prairie, Texas 1995 – 1999
Regional Distribution Manager
 Coordinate deliveries to customers for over one-hundred-forty million dollars of merchandise per year
 Receive an average of twenty-five semi-trailers of merchandise per week
 Customer service and pickup, utilizing strong management and communications skills, handling stressful situations
 Inventory control for eight million dollars plus of merchandise with less than two percent shrinkage
 Interviewing, hiring, performance evaluations, schedules, terminations, payroll for over three-hundred employees and contractors
 Negotiation of leasing equipment and supplies
South Valley Motor Sports – Sandy, Utah 1992 – 1995
General Manager
 Product knowledge, financing options, licensing, stock orders, maintenance for all sales units
 Inventory control, maintain seasonal products and accessories
 Interviewing, hiring, performance evaluations, terminations, scheduling for all employees
 Profit and loss statements
South Valley Motor Sports – Sandy, Utah 1988 – 1992
Parts Manager
 Inventory control
 Maintain seasonal products and accessories
