Tackle Warehouse

Anybody else having problems with Tackle Warehouse. They have messed up my last 4 orders and when you call, they really don't care.

I'll been ordered from TW about 10+ never had 1 problem. only with other online tackle stores. Sometimes its amazing to me how TW can be so prefect with no miss picks. I guess I've Lucky.

I've never had a problem.

Order from them all the time online and not one problem

Never had an issue. Occasionally out of stock but so is Bass Pro by my house.

What they said ^^

Never had a problem, they have always been super nice when I have had to call them.

+1

Never had a problem.

I have always had a good experiences with TW with regard to availability and shipping. This past Christmas/New Years the order processing was a little slower than normal but still pretty good.

If you want to spread your $s around give Tackle Addict a shot but there will be TX taxes involved which can be big number on large purchases. The guys and girls working in the store are supper nice.

Never had a problem with TW.

Tons of orders for myself and the bass club over the years and have never had 1 mess up. My cousin received an open bottle of please release me dumped all in the box. When he called them, they overnighted him a new bottle at no cost and told him to keep the open bottle.

Many orders without a problem

Never had a problem ordering over the past few years, anything from rods, reels, electronics to baits.
Lucky I recken.

Never had an issue

I do have a few problems.
1. They are in California. I wish they were here.
2. They need to have a 20 percent off sale once a month, not just once a year on Black Friday.
Other than that - no problems!

This..........

same as above no problems here on a bunch of orders. I guess I can not talk about any problems with talking to them as I do not believe I ever have. sorry to hear of your problems

I just received an order last week and it was perfect.

Never. landbigfish yes. this company does not update like TW. They call you a few day later saying your item is on back order or they don't have it anymore.

No problem.

It's just you

I've never had a problem with them getting an order wrong. I think that's pretty impressive given the volume of orders they fill and the huge number of very similar products they sell.

The one time I had a problem, I ordered a $50 gift card for my brother. I asked if I was getting the free tshirt or whatever they were giving away for orders of $50 or more. The guy said no, but my brother would get it when he placed his order. I told him that my brother would not use it all at once but the guy wouldn't budge. Neither one of us got a shirt (because, you know, I really needed another one!).

I have placed several orders and the only problem I ever had was a broken rod tip during shipment. Called them up they were polite and quick to help. They gave me a label to send my rod back and they sent me a brand new rod super fast. They have always sent exactly what I ordered.

I have always had them make things right but they shorted me a rod once and they have sent the wrong item to me and left out what I ordered just in the last 2 weeks. it took 3 times for them to get it right

To the guy who wishes they were here not CA-if they were you'd have to pay sales tax.

Never once had a problem with them-did get a Humminbird unit from them and it was defective and they took it right back and credited my card. Excellent customer service. My only compaint-I'm spending too much money there.

I would live there! Could you imagine walking into a store like that? I'm heading out there this week, and will be within 50 miles from there, I was thinking about stopping by.

Never had an issue. The one time I had a product issue (Helix 9 button was stuck right out of the box), they overnighted me a new one right then free of charge.

Never had a problem with TW. Not a big fan of the new website.

never

I too have ordered product at least once per month and never had an issue, not even once. I have talked to them on the phone and they have always been polite. Beerdrinker not sure what you were trying to accomplish here.

Never an issue. wish I could order groceries and other items from them. Always been great to work with

They may not be perfect, but they have been with my orders.

I myself have ordered from T.W. for years , never had a problem with any of the orders .

No, no, no to #1. You just increased the cost by sales tax if you do that. We want them just over the border in another state!

Never a problem.

I will agree with ya it sucks.

I've never had one problem in the 6ish years I've been ordering from them. They are the poster child for great customer service.

Have made countless purchases over the years and never had one problem, other than something being on back order.

Never have had a problem with them over past 4-5 years...

Used them for the past 6 or 7 years never had an issue. Made a large order over the phone last Tuesday where they were price matching items for me and had it all in my hands 2 days later.

No issues here......

I have 5 "free" green TW shirts, 6 "free" blue TW shirts and 3 "free" grey TW shirts and never had one issue with an order. Never have had to call about something so I couldn't tell you.

Hope you have better luck with them next time.

I've been by TW. It's not really a store. They have little bit of tackle and other items there in the front office. If you want to buy something they will try and pull it from the back if you happen to stop by. Otherwise, there is not much to see.

My son goes to Cal Poly there in San Luis Obispo it's great town to stop in a visit if you are in the area.

ANY DIS CODES OUT THERE

NO Problem, Good place to buy our toys

Beer belly we haven't heard from you after your first message.

No issues. They are typically cheaper than most other tackle stores. They have a larger selection than most tackle stores. Even though they have occasional stock outs, I feel like they are fewer than most other stores. Free shipping on orders over 50 bucks, so it saves you the gas and hassle of a trip. Let's be honest, it's about impossible to walk in a Basspro and not wind up spending at least twice that.

Never had a problem with TW. Have an order arriving today....

MANY ORDERS, NEVER A PROBLEM.

I have had one problem with back orders but not TW fault good place to buy from.

I bought a bunch of the XXL plano boxes once and one came damaged in the box. They sent a new one within a couple of days. Never any other issues with many orders.

Been ordering for several years, no issues yet.

Got to love seeing that little brown box on the porch...not sure how many times ordered w/them no problems and very nice.

If you don't wanna order online and want a good selection Anglers pro is pretty great. I used to really like ordering online but they have everything I need and their prices are super competitive. Especially tungsten.

I order from them once a month, at the very least, and have only had one major issue in the many years I have been ordering from them and they called me and made it right.

Yea, but rod condoms don't mean what you think they mean.......

Love TW! No problems on this end.

Had one a few years back and they were on top of it!