Posted By: reelfast
Helix 10 ? - 03/13/17 07:40 PM
Not getting any side /down scan. Everything on graph is working. All settings are correct. Have sonar and all. Just have black screens on both si/di both with white lines. Any suggestions ?
Posted By: Wayne P.
Re: Helix 10 ? - 03/13/17 07:50 PM
Is that on the water or on land?
Posted By: Bob Landry
Re: Helix 10 ? - 03/13/17 09:05 PM
Does system test show transducer connected?
Posted By: reelfast
Re: Helix 10 ? - 03/13/17 09:13 PM
Haven't done a "system check ". But why is depth,water temp and everything else working ? Guess I'll call hummingbird and stay on hold forever !! Lol
Posted By: 44 Diesel
Re: Helix 10 ? - 03/13/17 10:01 PM
Have you restored defaults? Make sure the transducer is plugged all the way in. Make sure the depth range is set deeper than the water you are in. Are you using a y cable for the transducers?
Posted By: D Miner
Re: Helix 10 ? - 03/14/17 03:01 AM
Have the SI and DI ever worked properly? Which transducer do you have connected to the unit?
Posted By: reelfast
Re: Helix 10 ? - 03/14/17 02:33 PM
Everything has worked in the past. No y cable. And I did the default and transducer is plugged in correctly
Posted By: D Miner
Re: Helix 10 ? - 03/15/17 02:41 AM
The SI and DI use the same transducer elements (different than the 2D sonar), so it sounds like it might be a transducer problem.
Posted By: reelfast
Re: Helix 10 ? - 03/16/17 01:20 AM
Thanks Guys !! I got a call in to David at shut up fish. We'll figure it out