Hi,

It just passed 100 days since Hitena launched in US market. 2,000 SKU's have been stocked in our warehouse and we struggle to replenish stocks right on time to keep up with sharply increasing demand. We sincerely appreciate customers who supported our products. We have enhanced shipping policy to bring the best shopping experience in the market for you.

Now shipping is free for any orders of $25 or above domestic, otherwise flat rate $3.99. Say, if you buy any main fishing line in our homepage for example, shipping is free already

Now we go International with USPS First Class Int'l Package at flat rate $13.99 (Canada $9.99) regardless of the weight. Any overage charges we absorb. We ship to any country that USPS delivers except Japan, Korea, Australia. Delivery will take anywhere between 1~3 weeks.

No-questions-asked Moneyback Guarantee has been on since we opened our homepage though we are yet to see anything returned. We further guarantee Best Quality. If you find any better quality tackles than your purchase from us, we gladly accept return. You paid premium price for our tackles and you have every right to enjoy that premium.

One last thing is,
We already refunded shipping charges as store credit to those who paid shipping that would have been free under new shipping policy. You will see $3.99 per order credited back to your account so you can use it for next order.

Without your supports, it had never been possible for us to successfully launch our brand in the US market. We'll do more to serve you better.
Thank you so much!