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St Croix rod warranty
#12687037
03/24/18 10:20 AM
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Joined: Dec 2009
Posts: 446
lundy
OP
Angler
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OP
Angler
Joined: Dec 2009
Posts: 446 |
I had a St Croix avid series spinning rod that was split below the tip due to swinging a fish in incorrectly. I email St Croix as my rod was 12 years old and they couldnt find the warranty registration. They simply said send it in with return shipping and what happened and we will review and let you know the cost. Well never heard anything for A couple weeks then i received a new rod at my door with a note that simply said warrenty covered! The Avid is a American made $200.00 rod from a American company! Just a FYI to all about a classs company with a great Product. In a world of politics and tariffs its good to know a few- we take care of our customer companies- actually exist.
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Re: St Croix rod warranty
[Re: lundy]
#12687045
03/24/18 10:53 AM
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Joined: Jun 2008
Posts: 945
Stickchunker
Pro Angler
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Pro Angler
Joined: Jun 2008
Posts: 945 |
Good Deal!
I have 2 Glass rods of theirs that i really like.
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Re: St Croix rod warranty
[Re: lundy]
#12687131
03/24/18 01:23 PM
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Joined: Mar 2009
Posts: 328
cwil
Angler
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Angler
Joined: Mar 2009
Posts: 328 |
+1 with st.croix, I had an avid rod snap the tip off and had the same outcome. They sent me a new rod in about a week or so. Great customer service.
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Re: St Croix rod warranty
[Re: lundy]
#12687145
03/24/18 01:40 PM
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Joined: Aug 2005
Posts: 6,791
slim 285
TFF Celebrity
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TFF Celebrity
Joined: Aug 2005
Posts: 6,791 |
I had bought a used rod from a friend. It broke and I told them the story of where it can from . For50.00 dollars that sent me a new one.
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Re: St Croix rod warranty
[Re: lundy]
#12687272
03/24/18 03:11 PM
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Joined: May 2009
Posts: 7,082
horseplaydvm
TFF Celebrity
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TFF Celebrity
Joined: May 2009
Posts: 7,082 |
Gone Fishing B.A.S. 6/5/47-6/6/12 C.W.S. 9/29/72- 10/17/23
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