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Dec 30th, 2023
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 MotorGuide Customer Service
#12386763
08/15/17 03:27 PM
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Joined: Sep 2009
Posts: 1,112
daddystog
OP
Extreme Angler
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OP
Extreme Angler
Joined: Sep 2009
Posts: 1,112 |
Been having problems with my Xi5 remote, it would just stop working I would open it up reinstall batteries and it would start back working, sometimes I could just bump it in my palm and it would work
Well this time it quit while I was fishing off a steep rocky bank and by the time I got on the outboard got it started and in reverse the wind had pushed me into the bank , damaged the Xi5 foot, prop and mounting bracket and the prop on my outboard trying to get out of there
Now MotorGuide Customer Service says there probably not going to even Fix the Xi5
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 Re: MotorGuide Customer Service
[Re: daddystog]
#12386822
08/15/17 04:07 PM
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Joined: Mar 2010
Posts: 25,839
T Bird
TFF Guru
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TFF Guru
Joined: Mar 2010
Posts: 25,839 |
Use your boat insurance and have all fixed.
Okie by birth, Texan by choice. ![[Linked Image]](https://texasfishingforum.com/forums/pics/userpics/2021/01/full-47849-80883-111.jpg) USAF "Thunderbirds" Alumni 1985-1989
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Re: MotorGuide Customer Service
[Re: daddystog]
#12387417
08/15/17 11:39 PM
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Joined: Feb 2010
Posts: 12,116
shut-up-and-fish
TFF Guru
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TFF Guru
Joined: Feb 2010
Posts: 12,116 |
Make another call to motorguide and try reaching another rep.
![[Linked Image]](https://farm5.staticflickr.com/4214/35243190830_389843bb65_n.jpg) www.shut-up-and-fish.comFrom *Sales, *Installation Services, and *On the shop floor Education & Instructional Tips We have you covered here @ shut-up-and-fish for all of your Humminbird, Lowrance, Garmin, Minn Kota & Motorguide needs plus much more - Call Now 972 822 9285
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 Re: MotorGuide Customer Service
[Re: shut-up-and-fish]
#12388404
08/16/17 06:09 PM
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Joined: Sep 2009
Posts: 1,112
daddystog
OP
Extreme Angler
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OP
Extreme Angler
Joined: Sep 2009
Posts: 1,112 |
Hi David, it's the one I bought from you, if you have any contacts at MotorGuide or Tips on how to get this resolved I would appreciate any help. I just want them to make good on the Trolling Motor, It's bad enough that it damaged my boat, stainless steel prop and skeg but to be paid $2000 for a Trolling Motor you can't depend on 
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