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Dec 30th, 2023
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 Black screen on Helix 9 Mega G2
#12773884
05/30/18 01:06 PM
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Joined: Oct 2017
Posts: 11
Decaturhammer
OP
Green Horn
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OP
Green Horn
Joined: Oct 2017
Posts: 11 |
Bought my unit 8 months ago. Tried to update for first time. When I put SD card in, the unit clicked once and the screen went black, never to return. Buttons stayed lit up, so not a power issue. Couldn't turn the unit off or restart, so I eventually removed the card, disconnected from power, reconnected to power and tried to restart. Again, the buttons would light up but screen was black. Any ideas?
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Re: Black screen on Helix 9 Mega G2
[Re: Decaturhammer]
#12774517
05/30/18 09:12 PM
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Joined: Nov 2005
Posts: 1,489
RonH
Extreme Angler
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Extreme Angler
Joined: Nov 2005
Posts: 1,489 |
just a thought but don't know check your background light??
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Re: Black screen on Helix 9 Mega G2
[Re: Decaturhammer]
#12774694
05/31/18 12:18 AM
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Joined: Aug 2009
Posts: 1,681
Capt Craig
Extreme Angler
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Extreme Angler
Joined: Aug 2009
Posts: 1,681 |
Sometimes if you don't reset to factory defaults the unit will lock up. On occasion even if you do the reset, it will lockup on a few models. You need to send it to HB and they will resolve the issue. It is not something you can fix yourself.
Capt. Craig Copeland
Licensed by the US Coast Guard
2019 Nautic Star 215 XTS Shallow Bay Boat
Humminbird HELIX 12 CHIRP MEGA SI GPS G3N
Nautic Star Boats Pro Staff (nauticstarboats.com)
Redneck Fish'n Jigs Pro Staff (redneckfishn.com)
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