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Helix 7 problems #11641300 06/02/16 01:05 AM
Joined: May 2016
Posts: 237
H
Hancock's Guide Service Offline OP
Outdoorsman
OP Offline
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H
Joined: May 2016
Posts: 237
Today my unit flashed a few times then seemed to be ok until I tried to mark a way point. The curser would move slighlty then jump back to original location and the exit button does not work. Its only a month old. Any ideas?


Jerry
214-544-3678
Hancocksguideservice.com
https://www.facebook.com/Hancocksguideservice
2016 CAT Division 1
State Champion
Mr.Crappie Pro Team
Re: Helix 7 problems [Re: Hancock's Guide Service] #11641315 06/02/16 01:09 AM
Joined: Jul 2014
Posts: 4,340
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Bobby Milam Offline
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Joined: Jul 2014
Posts: 4,340
I'd call tech support. They are pretty good.

Re: Helix 7 problems [Re: Hancock's Guide Service] #11642395 06/02/16 03:55 PM
Joined: Aug 2009
Posts: 1,681
C
Capt Craig Offline
Extreme Angler
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Joined: Aug 2009
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Sounds like a stuck button. Had it happen on mine a few times. After pushing all the buttons a dozen times, whatever was sticking finally quit and all was good.


Capt. Craig Copeland
Licensed by the US Coast Guard

2019 Nautic Star 215 XTS Shallow Bay Boat
Humminbird HELIX 12 CHIRP MEGA SI GPS G3N
Nautic Star Boats Pro Staff (nauticstarboats.com)
Redneck Fish'n Jigs Pro Staff (redneckfishn.com)
Re: Helix 7 problems [Re: Capt Craig] #11642428 06/02/16 04:08 PM
Joined: May 2004
Posts: 20,594
Baylor_Guy� Offline
TFF Guru
Offline
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Joined: May 2004
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Originally Posted By: Capt Craig
Sounds like a stuck button. Had it happen on mine a few times. After pushing all the buttons a dozen times, whatever was sticking finally quit and all was good.


+1

If you are still having issues then you will need to send it into Humminbird and they should replace it for free.


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