Well ended up buying the tires from NTB in burleson. I found some Sumitomo tires for $90 a tire on tirerack.com and called NTB to get a price on what it would cost me to have them mount and balance the tires. The guy from NTB said $11.07 per tire. Then he wanted to know why i was buying from tirerack.com, i told him that i couldnt find the tire i wanted that cheap anywhere else. He checked their price and told me that they carried the same tire for $140 a tire. He then preceeded to tell me that NTB would match compeditors tire prices. So instead of ordering the tires from tirerack.com and paying a $50 shipping cost, i just told him that i would come get the tires from them at the $90 per tire price. He said i just needed to bring proof of the price to them. That was Thursday.
Saturday rolls around, go to NTB and show the guy at the front the print off from tirerack.com and tell him what the guy two days ago told me on the phone. The dude at the counter looks at what the tire cost and immediately has to go get his manager with a mad look on his face, lol. Manager comes back, looks at my ad form tirerack.com, then looks back at computer and starts to look nervous, and tells me, "Man, thats a great price for those tires!" Manager approves deal and goes to the back, the original guy at the front (very unfriendly and butt hurt by this point) pulls up the order to fix me up and tells me that the price will be $575 for the whole ordeal. My wife and i think about it for a min in confusion because we had already figured a certain price up in our head ahead of time of what it would cost, as anyone would when spending around $500.
I ask him if he can explain each part of the ticket for me. Before he can even have the computer screen turned towards me he says, "About the only thing on here that we can change or take off is the $90 hazardous road side coverage!" I told him to take it off. Never did he ask me for this $90 "add on" sale and if i hadnt asked he would have never taken it off.
4 new tires put on her car for $481.
I really suprised myself. Usually when someone tries to scam or cheat me out of some money, or try to do me dirty, i usually make their next 15 minute social experience with me one that they would never want to relive. But i didnt.
It just amazed me that they would try and make up some of the difference that they were losing in the price of the tires by adding on a $90 add on that i didnt ask for. Its not like i went in there to haggle tire prices. The employee on the phone worked hard for my business by using the companies moto of matching compeditor prices.
I will go back to NTB for future business, because its close to where i live, and i will continue to get prices from tirerack.com and make them stand by their company policy.
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2009 Tracker PT 170 TX
Mercury 50hp
Lowrance X125
Lowrance X50
Motorguide 46 TM