Just thought I would give an update on my experience w/ Humminbird support.

A few weeks ago my 1197 woulden't power up. I called Humminbird (answered w/ live person on 2nd ring). I explained my unit would not power up. We did 2 troubleshooting questions and he asked me to mail it in. I told him the unit was out of warranty 3 months.

He told me not to worry about it, that the first time was on them. I coulden't beleive it.

Humminbird got the unit last Wedniesday, replaced the circuit board, had it in the mail on Friday and I got it at my door on Monday morning.

No questions asked. They just fixed it and got it back to me in a timely manner. Thanks Humminbird.

That's a good report right there,

now you need to go see if it works!!!

I tell you what, I braved fishing without a sonar of any sorts twice. Once on Tawakoni and once on Worth...both times we did well.

But, it's a weird feeling scooting across the water not knowing "for sure" how deep it is.

Glad the bird is back home.

oh yea, I must also say they replaced the circuit board without deleting the 2,345 waypoints. I was sweating that one. I'm backing them up this evening. No more worries.

And that's part of the reason I chose Bird and not Lowrance!

my dad has had 2 of his HDS's get water inside of them (within 2 months of each other - it happens) and both times they sent him a new unit.

Good to know, we have numerous Birds so its pretty awesome to here they stand behind their products.

I'm looking to buy a 998, so it's good to hear they have good support.

I love my bird! Thanks for the report!